Sumit Vats Email & Phone Number

San Francisco, California, United States

New York, United States

• Leading global professional services TAM project team to enable enterprises to optimize their sales management processes according to worldwide best practices.• Successfully managed over 9 mid to enterprise level accounts, while simultaneously achieving high customer satisfaction scores (Average CSAT rating of 4.96/5 across my customer portfolio, FY 2022-24)• Mentoring project managers to follow project and program management best practices; helping drive organization change management and process improvement.• Working closely with project managers and solution architects to provide insights and guidance on project plan, potential risks, client messaging, and overall status of external (client) and internal (leadership) reports.• Designing recommendations for implementing cloud-based enterprise software and solutions; fostering strong client relationships. • Participated and contributed to key initiatives that bettered the TAM program including knowledge base articles, submissions to the Aha portal (feature requests to Product Management team) and others.• Recently honored with the most prestigious X- Factor award at Xactly for FY2024 for maintaining an avg CSAT rating of 4.96/5 across my customers portfolio.

Greater Toronto Area, Canada

Toronto, Ontario, Canada

Greater New York City Area

Domain Expertise: QMS/EHS Consulting, Project Management, Product Owner, Regulatory ComplianceIndustry Focus: Technology, Food & Beverage, Healthcare, Media, Finance, Banking, Retail, ManufacturingDescription:Proficient in implementing Compliance and Quality Management Systems, Environmental, Health, and Safety (QMS/EHS), catering to diverse enterprise SaaS customers across various industries.Demonstrated expertise in system integrations, meticulous project planning, data mapping, data migration, and the utilization of underlying technology APIs for web services.Actively serve as the ETQ implementation expert, leading engagements with global teams across multiple ongoing projects, collaborating closely with customer stakeholders, core project teams, and the ETQ consulting team.Contributed to the annual presentation topics for ETQ user conferences, working alongside the Professional Service Manager and Director.Project Management:Spearheaded end-to-end project management, diligently overseeing project timelines and issue tracking to ensure the punctual and successful delivery of projects.Successfully managed multiple complex projects, providing leadership to a team of junior associates in the design, configuration, and implementation of ERP systems for Fortune Top 100 companies. Product Owner/Management:Defined and documented the product vision, strategy, new site functionalities, feature designs, and roadmap through close collaboration with cross-functional teams.My experience and expertise in these domains have equipped me with valuable skills to drive success in the technology, food & beverage, healthcare, media, finance, banking, retail, and manufacturing sectors. I am excited to connect and engage with professionals who share a passion for quality, compliance, and project excellence.

Greater New York City Area

Industry Focus: Technology, Pharmaceuticals, RetailDescription:PreSales:Conducted product demonstrations at various stages of the sales cycle, showcasing product functionality, architecture, and the value delivered, illustrating its impact on clients' businesses.Collaborated with Account Executives and Partners to support technical sales activities in both net-new and existing opportunities.Business Analysis:Transformed business problem statements into detailed technical requirements, configuring the product to meet customer needs.Outlined project scope, schedules, status updates, documentation, and testing, managing the entire project lifecycle following an Agile approach.Made significant contributions to 'ETQ Academy,' an internal educational e-learning platform, by creating knowledge-based articles, demos, and presentations for the cloud-based SaaS product, 'VERSE' (ETQ Reliance).Risk Management:Successfully implemented the Risk Assessment module for Fortune 100 companies, automating the creation of multiple risk portfolios for individual products to ensure compliance with quality and FDA regulations.Identified gaps and anomalies in company policies and procedures, escalating emerging risks and collaborating with internal legal, risk partners, and cross-functional teams to design and document new controls for risk mitigation.Support/Testing:Provided technical troubleshooting within enterprise environments, addressing issues such as system crashes, slowdowns, and data recoveries.Administered conflict resolution among employees, ensuring smooth operations and maintaining a high level of support.My extensive experience in risk management, PreSales, payments, and more, combined with a deep understanding of the technology, pharmaceuticals, and retail industries, equips me with the skills necessary to drive success in a dynamic and ever-evolving business landscape.

Greater Philadelphia Area

Domain Expertise: Management Consulting, Resource Management, Public SpeakingDescription:Resource Management and Event Leadership:Successfully managed a team of 7 student leaders responsible for organizing high-profile events in both Philadelphia and Mumbai, India.These events featured distinguished speakers, including the President of India, the Governor of the Reserve Bank of India, and several Fortune 500 CEOs.Skillfully coordinated resources, logistics, and teams to ensure the smooth execution of events with renowned keynote speakers.Demonstrated proficiency in managing complex projects, leveraging a blend of management consulting, resource management, and effective public speaking to drive event success.My experience in resource management, event leadership, and public speaking has equipped me with a unique set of skills to excel in the management consulting field.

Greater New York City Area

Domain: Learning Management System(LMS), RDMS, Data Analysis, Data Management* Managed a team of 8 undergraduate teaching assistants and 47 preceptors to provide tutoring sessions to over 1800 undergrad students. In addition, maintaining a database spreadsheet of over 20000 students , connecting it to Tableau and analyzing reports through the dashboards * Assisted students in basic financial analysis, business management (franchise operations) and marketing technology• Created automated dashboards and internal tools to algorithmically analyze student data and generate recommendations, email alerts, and data visualizations.

Old Westbury, New York, United States

* Worked closely with the Associate Director in planning and administrating on-campus recruitment events and acted as a liaison between students and corporation to maintain the accuracy of the data

Pune, India

• Successfully performed functional and regression testing for IT data analytics using SDLC software model and MS Sql server in conjunction with testing progress reports and summary reports.

Gurgaon, India

• Facilitated Risk Management procedures for the healthcare firms to evaluate, assess and minimize the risk of engagement for the firm prior to client engagement.

Master’S Degree, Computer Science, 3.86/4.0

Activities and Societies: Masters Degree with Distinction (Highest academic honor awarded in graduate programs)Ranked in the top 2%.

Bachelor’S Degree, Electrical And Electronics Engineering, 3.4/4.0

Activities and Societies: Projects: Designed a project on Automatic Gate Control and Track Switching with Collision Control in Railways.