Susan Baker Email & Phone Number

Woodbury, New York, United States

Woodbury, New York, United States

Woodbury, New York

• Designed a new template to track all types of expenses using two different summaries thereby reducing processing time and more efficiently assisting with account analysis. • Designed and implemented a new process and excel template to be used for maintaining aftermarket product sales / payable records that has resulted in more accurate record keeping, has significantly reduced the amount of time needed to update / maintain records, has made discrepancies and process weaknesses more visible, and has allowed for more real time resolutions. • Coordinated with IT and several others to move our rental service division’s billing functions out of QuickBooks and into our main accounting system, JD Edwards One. This also included developing new processes and procedures to ensure all accounting standards are met.• Responsible for developing the new Collections Coordinator position and overseeing all collection efforts within our rental service division. • Created a more streamline and efficient method for performing our monthly Floor Plan reconciliations, greatly reducing processing time. • Maintain record of purchases under our used car division, ensuring vehicles are placed on floor plan as quickly as possible. • Maintain manual record of sales and other activity related to our used car division in an effort to quickly spot posting errors and to reconcile the bank and GL accounts on a more frequent basis. • Continue to support a team environment by providing assistance to both the Accounts Payable and Inventory Cost Clerk positions, as needed.

Woodbury, New York

• Coordinated with IT and a team of 6 to create and implement an entirely electronic system to process customer payables, resulting in significantly reduced processing time and complete elimination of paper and paper filing.• Generated an 85% reduction of undeliverable mail utilizing available resources to research, locate, and contact customers regarding refunds.• Designated facilitator for various process improvement projects as requested by management.• Support staff accountants by researching, interpreting and correcting errors, ensuring a timely month-end/period-end close.• Assigned as billing administrator for rental car service division to streamline and automate the process.• Support a team environment by providing assistance to Inventory Cost Clerk on a regular basis.

Woodbury, New York

Plainview, New York

• Coordinated with members of accounting and owners to consolidate AP/AR, creating a “headquarters” for accounting, directed correspondence from 4 separate locations to one, resulting in greater control over departmental expenses and collection efforts.• Responsible for establishing, implementing, and maintaining AP/AR functions of a newly established location, provided financial updates, and requested working capital as needed, guaranteeing uninterrupted service to customers, and building strong relationships with employees and vendors. • Verified client creditworthiness and presented an average of 10 applications, monthly, for approval or denial to owners, increasing lab result delivery, while reducing delinquency and collection efforts.• Supported controller and accountant by collecting and organizing pertinent 1099 and sales use tax information, guaranteeing timely filing.

Plainview, New York

• Managed a 10 line switchboard, directed calls, scheduled sample pick-ups, and responded to inquiries.• Performed a variety of administrative duties including ordering supplies, printing and binding workbooks, preparing welcome packets, scanning, copying, filing and emailing documents.

Medford, New York / Farmingdale, New York

New Hyde Park, New York

New Hyde Park, New York

• Supervised a Teller line of up to 7 ensuring they adhered to all bank policies and procedures.• Researched and corrected differences in cash drawers.• Trained new employees• Set weekly schedules and rated employees on performance.• Performed all daily, weekly and monthly proofs and reconciliations and ensured that the branch passed all internal audits as well as ensuring all new account opening procedures were followed and all documentation was obtained.• Ensured all entries into General Ledger accounts were entered correctly, researched and corrected any discrepancies and maintained all necessary documentation.• Maintained all branch cash including main vault.• Assisted platform with account opening and customer service duties on a per-diem basis.

New Hyde Park, New York

Oyster Bay, New York

Bachelor’S Degree, Business Administration/Accounting, 3.72

Activities and Societies: Alpha Sigma Lambda Honor Society, The National Society of Leadership and SuccessInvited to join two National.

Education record