Susan Everhart Email & Phone Number

Greater Detroit Area

Greater Detroit Area

Responsible for initiating the direct mail communications for the national Takata Airbag Recall program.

Southfield, Mi

Client Roster: Smithfield Packaging Company, Detroit Zoo, Cox Communications, Detroit Historical Society, ADT• Develop specifications, product design, budgeting, scheduling, vendor negotiation and selection, project and data management, purchasing, color analysis, press approvals, and overall quality control.• Facilitate execution of multiple element direct mail programs, including machine- and hand-assembled programs.• Negotiate with vendor partners for cost savings, resulting in lower costs for all concerned.• Project manage between external vendors and internal departments of account team, creative, art buying, desktop studio and data management.• Manage multiple complex projects while proactively communicating internal and external expectations. • Work closely with customer account managers to ensure all goals and objectives are met while upholding customer compliance procedures and branding guidelines.

Farmington Hills, Mi

Client Roster: Honda, Mazda• Develop specifications, product design, budgeting, scheduling, vendor negotiation and selection, project and data management, purchasing, color analysis, press approvals, and overall quality control.• Facilitate execution of multiple element direct mail programs, including machine- and hand-assembled programs.• Negotiate with vendor partners for cost savings, resulting in lower costs for all concerned.• Project manage between external vendors and internal departments of account team, creative, art buying, desktop studio and data management.• Manage multiple complex projects while proactively communicating internal and external expectations. • Work closely with customer account managers to ensure all goals and objectives are met while upholding customer compliance procedures and branding guidelines.

New Albany, Oh

Onsite Procurement at Abercrombie & Fitch:• Maintain and manage specifications, quoting process, order entry, supplier base and deliveries for Store Operations materials, averaging 26% savings.• Work with customer account managers to ensure all goals and objectives are met while upholding Customer compliance procedures and branding guidelines.• Collaborate with customer warehouse to coordinate deliverables and timelines.• Supervise customer’s new and existing suppliers to establish and maintain color standards.• Manage multiple complex projects while proactively communicating internal and external expectations.

Greater Detroit Area

Client Roster: Authentic Living Center, Barton Malow, GTJ Consulting LLC, Organic/Kimberly-Clark • Advise on print production best practices and specifications.• Produce marketing projects such as company newsletter, direct mail, self-promotion materials, advertisements, and product launch sampling files.

Troy, Mi

Client Roster: Chrysler, Jeep, Dodge• Develop specifications, product design, budgeting, scheduling, vendor negotiation and selection, project and data management, purchasing, color analysis, press approvals, and overall quality control.• Facilitate execution of multiple element direct mail programs, including machine- andhand-assembled programs.• Negotiate with vendor partners for cost savings, resulting in lower costs for all concerned.• Project manage between external vendors and internal departments of account team, creative, art buying, desktop studio and data management.• Initiated process revision to improve project routing sequence.• Reorganized and revised process for annual paint, fabric and wheel guide program to maintain color consistency among all brands, used on all subsequent agency projects.• Considered the “go to” production person for creative ideas, input and experience.• Produced the corporate launch direct mail package and dealer Sweepstakes Point Of Purchase for the new Chrysler LLC launch.• Conducted Direct Mail training sessions for entry-level co-workers.

Client Roster: Chevrolet, General Motors Corporation, GMAC Financial Services, Michelin, HON Office Furniture, Kaiser Permanente• Wrote specifications, product design, budgeting, scheduling, vendor negotiation and selection, project and data management, purchasing, color analysis, press approvals, and overall quality control. • Facilitated execution of multiple-element direct mail programs.• Managed Chevrolet direct mail, handling more than $2.3 million of production costs.• Organization skills used as example by management to help train department.• Considered the “go to” person for creative ideas, input and experience.• Produced Chevrolet TrailBlazer and Chevrolet Equinox launch direct mail campaigns.• Liaison between external vendors and internal departments of Account Team, Creative, Art Buying, Desktop and Data Management.• Mastered United States Postal Service requirements.• Conducted direct mail training sessions for entry-level co-workers.

Client Roster: Campbell-Ewald/Chevrolet/General Motors, Comerica Bank, Gale Research, Bose Sound Systems, other smaller accounts• Maintain excellent relationships with clients as their facility contact.• Actively manage client to obtain art approvals and conduct press checks.• Manage projects internally to maintain schedules, quality and accuracy.• Assist in outside purchasing and project management.

Client Roster: GMAC Financial Services, Delta Faucet, Whirlpool, MASCO, AC Delco• Wrote specifications, product design, budgeting, scheduling, vendor negotiation and selection, project and data management, purchasing, color analysis, press approvals, and overall quality control.• Facilitated execution of multiple element direct mail programs, including machine- and hand-assembled programs.• Liaison between external vendors and internal departments of Account Team, Creative, Art Buying, Desktop and Data Management.• Mastered United States Postal Service requirements for direct mail.• Chosen to manage Retiree Plaque program.

Client Roster: Oldsmobile Multi-Brand, OnStar• Assisted new supervisor with training on company policies and procedures.• Wrote specifications, product design, budgeting, scheduling, vendor negotiation and selection, project and data management, purchasing, color analysis, press approvals, and overall quality control.• Liaison between external vendors and internal departments of Account Team, Creative, Art Buying, Desktop and Data Management.

Client Roster: Pizza Hut, Burger King, KFC, Papa Romano’s• Initially responsible for Pizza Hut solo-insert production and later assigned additional responsibility for national coupon production.• Oversaw all aspects of production including correct placement of nationwide market-specific creative.• Managed client to obtain art approvals and conducted press checks.• Directed Prep and Pressroom to ensure quality and accuracy.5/93-8/93 and 12/93 Intern – Began as intern in Planning, Estimating and Analysis Department, later hired upon graduation.• Compiled and analyzed client and company expenditures and reported on trends...

Bachelor Of Science, Engineering, Printing Management

Activities and Societies: Lee Honors College, Graphic Arts Society1992 Gravure Technological Foundation Scholar responsible.

Diploma, Printing Technology