Susan Le Email & Phone Number

Austin, Texas, Us

Lead a team of UX designers supporting the end-to-end job seeker experience.

Austin, Texas, Us

UX lead for the Job Seeker Outcomes group, which includes 30+ UX managers, designers, content designers, design technologists, and UX developers. I also lead the centralized org of Content Designers.

Austin, Texas, Us

UX lead for the Job Seeker Journey group, which includes 50+ UX managers, designers, content designers, design technologists, and UX developers. We support many of the core Indeed.com job seeker experiences: home page and recommendations, search, account growth, messaging, notifications, and mobile apps. My team also owns platform experiences, such as: identity platform, communications platform, and UI platform. I also lead the centralized org of Design Technologists and UX Developers.

Austin, Texas, Us

Austin, Texas, Us

UX lead for the Discovery and Communications group within the Job Seeker GM business unit, which includes 25+ UX Managers, designers, content strategists, writers, design technologists, and UX developers. We support many of the core Indeed.com job seeker experiences: search, home page, mobile apps, messaging, job alerts, and notifications.

Austin, Texas, Us

Responsible for leading design efforts across multiple product areas and offices, including Indeed’s flagship product, Search. My team also supported additional core job seeker products including Job Alerts, Help Center, and global navigation.

Austin, Texas, Us

Led a team of UX Designers supporting Indeed's core Search and Job Alerts experiences across Austin, San Francisco, and Tokyo. Our team debuted Indeed's first design language on the Search product and since then have introduced some of the largest and most impactful changes to the search experience in the company's history.

New York, Ny, Us

Our mission is to advance the practice of design leadership by fostering a community where the world’s best can learn from one another. We strive to make the Forum inclusive and relevant to those confronting the challenges of leading design teams.

Austin, Tx, Us

uShip is an online shipping marketplace whose mission is to connect transportation service providers with consumers and businesses needing goods shipped. As Creative Director, my main priority was to drive the end-to-end process of establishing and executing on a Design Language System, from initial concept definition to socialization within the organization, to collaboration with product teams on execution. I also managed design resourcing and led recruiting efforts for the Experience team, helping to fill all open positions. I collaborated with product owners and leaders across disciplines to identify critical business requirements and strategies for new projects, and worked closely with product teams to ensure our solutions were meeting the needs of our customers as well as overall business objectives.

San Francisco, California, Us

In this role, I provided day-to-day creative leadership of design teams in an active, hands-on manner from project kickoff through delivery. I established project priorities, assigned team resources, provided design direction and guidance, managed team effectiveness, and ensured project goals were achieved. I also served as a main point of contact for the client and focused on establishing and nurturing relationships with key client stakeholders. Outside of project work, I also drove new business opportunities by participating in business development activities such as client pitches and project planning. I provided mentorship and management of career development for direct reports and designers who I mentored. As a manager, I also participated in studio-wide resourcing discussions to plan and assign project resources as well as shape the creative discipline and creative talent within frog. In addition, I participated in recruiting for the creative team.At frog, my clients included Fortune 500 companies such as Intuit, AT&T, Disney, HP, Sprint, and Cisco. My work spanned small- and large-scale, multi-channel digital product design across e-commerce, transportation and logistics, financial services, telecommunications, and more.

San Francisco, California, Us

As a Senior Interaction Designer, I was responsible for contributing heavily to project team work while also delegating and managing tasks being completed by fellow designers on the team. My responsibilities included overseeing the design process, driving design decisions, tracking issues and dependencies, and tracking progress toward project milestones.

San Francisco, California, Us

frog is a global firm specializing in design and innovation. In this role, I was responsible for any and all UX deliverables. I designed user interfaces using iterative and human-centered design methods, which included creating personas, storyboards, scenarios, user flow charts, wireframes, design prototypes, and design specifications. I also participated in design research and usability testing activities. I collaborated closely within a multi-disciplinary team that included visual design, technology, QA, and program management. In addition, I participated in client workshops and communicated the design process, intent, and decisions to key client stakeholders.

Us

Wallop was a small startup that created a social networking community on the Flash platform. I was required to wear multiple hats outside of my role as a user experience designer. I was responsible for end-to-end feature design including gathering customer requirements for product features, creating product specifications for feature development, and usability testing product features. I also managed projects through design, implementation, verification, and deployment, including driving decisions and tracking issues.My design responsibilities included delivering design recommendations using a user-centered design approach, identifying metrics to measure the success of completed projects, and establishing a user testing program for evaluating feature designs. To support feature development, I worked across multiple teams, including business development, marketing, customer service, engineering, and QA.

Atlanta, Georgia , Us

Served as the Teaching Assistant for the Introduction to Human-Computer Interaction graduate course. My responsibilities included grading homework assignments, project deliverables, and exams. I also monitored student progress and provided mentorship on design projects.

Atlanta, Georgia , Us

In this role, I studied the implications of identity management on NASA mission operations and designed solutions for improving mission operations from an identity management, social networking, and collaboration perspective. I conducted ethnographic studies which involved interviewing and observing flight controllers at NASA sites. Additionally, I developed user interface designs for identity management solutions for a component software framework.

New York, Ny, Us

Documented bugs in product behavior and wrote scripts to automate testing of the AOL Pictures online product.

New York, Ny, Us

Contributed to testing and verification efforts toward the development of an upcoming company release candidate. I wrote and maintained product test cases, reported and validated bugs during the product’s Beta certification cycle, and execute product test cases on various platforms based on internet connection, computer OS/hardware, and more. I also assisted the Instant Messenger development and QA teams in installing and testing debugging builds.

Stanford, Ca, Us

In this role, I connected, maintained, and monitored internet services for the residence. I maintained the residence computer cluster to ensure that residents had reliable access to functional machines and provided technical support for residents, including troubleshooting and diagnosing computer difficulties and malfunctions. I also prepared programs directed toward educating residents on technical issues.

Stanford, Ca, Us

I served as an Educational Program for Gifted Youth (EPGY) camp counselor for an introductory programming course in C. I assisted students with programming assignments, graded programs, provided feedback on work, and led camp activities and field trips. I also taught students basic C programming concepts and techniques during lab sections and developed curriculum and assignments for the counselor-led programming sections.

Bs, Computer Science

Ms, Computer Science With A Specialization In Human-Computer Interaction