Suzanne Kaplan Email & Phone Number

Highstown, NJ

Highstown High School

Princeton Junction, NJ

Have taught grades college prep and honors English/Language Arts classes to grades 9-12; taught AP Language and Composition. Streamlined communication with parents and students by creating an online webpages and syllabi for all classes, which was updated daily; Taught students to analyze and discuss literature in whole discussion groups and Socratic.

Princeton, New Jersey

Aided customer retention and brand loyalty by giving world-class customer service - knowing the names of customers and their drinks and always serving with a smile. Consistently stayed within labor budget or under by paying close attention to staffing numbers. Other responsibilities were managing the bank, overseeing shift staff, and tracking inventory.

Tempe, AZ

Provided academic advising to new and continuing students via email, phone and in-person; made referrals for career counseling; responsibilities included explaining transfer articulation, helping students plan academic path, handling Spanish-speaking population.