Suzanne Parrish Email & Phone Number

• Actively promote and market Disability Employment Services directly to job seekers, school leavers and employers• Positively grow Disability Employment Services caseloads through direct registrations• Encourage market participants to potential employers that result in job placement• Maintain knowledge of and provide expert advice on the local community and labour market

• Build and maintain relationships with existing NDIS partners and stakeholders, and new referral organisations (B2B) and participants.• Provide potential participants with information, assistance and a customised service proposal that meets their needs and the ability to follow up and secure new business.• Participate in sector wide forums to keep up to date with broader issues affecting people with disabilities and their families whilst also establishing and building relationships in the industry which will assist in driving growth.• Market Support Coordination, and Core Support Services of VHCC.• Making relations with Local Area Coordinators, other NDIS providers and Support Coordinators.• Organise and manage networking events for new and current branches.• Lead digital marketing and Social Media Campaigns.

St Kilda, Coburg, Moonee Ponds

• Overseeing the day-to-day operations of TtW in Inner Metro Melbourne• Motivating, coaching, and supporting staff to provide an exceptional service to jobseekers to place them into sustainable employment• Supporting the delivery of the Transition to Work program, ensuring operational and contractual compliance, and ensuring the team achieves financial targets and KPIs• Preparing, monitoring and acquitting expenditure in relation to the budgets• Ensuring compliance, financials and documentary evidence are accurate, current, and stored correctly• Monitoring key performance measures to ensure a high standard of performance• Ensure that service quality, compliance, finance, and systems meet the organizations standards• Conduct performance appraisals and assisting with goal development

• Developing strong relationships with external host organisations• Coordinating and developing activities that meet the needs of participants, the local labour market, participation requirements• Establishing relationships with community organisations, NFPs and charities to negotiate a range of activities• Proactively engaging with employers and educational institutes in the employment region to build strong relationships• Source and negotiate referrals to community activities, services and programs for the benefit of participants

Prahran, Victoria, Australia

• Delivering the Department of Education, Skills and Employment funded Transition to Work (TtW) service• Providing intensive, pre-employment support to job seekers to develop their practical skills to get a job, connect with education or training, find local job opportunities and connect with relevant local community services• Reverse marketing job seekers to employers to achieve sustainable employment outcomes• Providing individual case management supporting and facilitating job seeker development tailored to overcome their barriers to employment• Ensuring timely referral to: Employment opportunities, Vocational training, and Non-vocational programs• Negotiating employment opportunities on behalf of job seekers by utilising wage subsidies and all other available initiatives to support and sustain long term employment• Providing thorough Post Placement Support to employers and job seekers

Ringwood, Victoria, Australia

• Planned, implemented and follow up on the commercial plan that delivers a strong member offer• Initiated and executed member tactical activities in line with selling peaks and brand focuses• Drove strong loyalty communication of benefits, offers, partnerships and competitions• Data Analytics: weekly, monthly, quarterly customer KPI’s reports and evaluations• Collaborate with management and sales assistants to achieve loyalty KPI’s• Conduct regular loyalty program training with Sales Assistants, and monthly loyalty meetings with other ambassadors and area management to provide feedback and ways to improve the program• Trained the loyalty program to Sales Assistants, Visual Merchandisers and Department Managers

Ringwood, Victoria, Australia

• Worked efficiently throughout delivery shifts in morning, processing, tagging and hanging clothes and putting stock away in designated areas of store in a timely manner• Trained throughout all departments and functions of the store• Collaborated with team members to achieve a tidy and well organised store and achieve sale targets• Remained flexible, adaptaptable, and focused on growth.• Progressed within my role through visual training and rota training.• Worked independently and collaboratively on store rematches with department managers, visual merchandisers and sales assistants.

Vermont South, Victoria, Australia

• Applied security, safety and loss prevention strategies during shifts• Led team members to improve performance and implement training updates• Ensured store management met standards of service and quality in daily operations• Completed store opening and closing procedures, including setting up registers and checking products• Monitored temperature of cases, shelves and storage areas and reported complications to storehead manager Stocked and maintained cleanliness of stations• Updated daily logs, computer tracking systems and other relevant documentation• Calculated sales, stock loss, labour objectives to increase profitability• Continuously supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff

• Responded to and resolved customer questions and concerns.• Ensured meats were properly cooked in a timely manner• Led team members to take guest inquiries, take-out orders and restaurant cleanliness• Established and maintained a positive work environment• Assisted management with daily schedule• Trained workers in all area's of the restaurant: Front counter, McCafe, Drive-thru, and Kitchen

Vermont South

• Worked as a team member with others to ensure satisfied customers.• Engaged in daily activities such as operating the cash register, running the drive-thru, cooking items, cleaning the restaurant, and completing other assigned tasks.• Demonstrated excellent communication and customer service skills, with an ability to follow through expectations on food and service• Always ensured I had a friendly attitude toward customers, and attentive towards orders.• Assisted customers upon request• Worked collaboratively in a team environment to ensure time targets were being met

Bachelor Of Health Sciences, Majoring In Health Promotion And Family, Society And Health

Certificate Iv In Community Services (Employment Services)

Victorian Certificate Of Education

Myp1

Completed MYP1 at Matija Gubec International School (Osnovna škola Matije Gupca)