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Adept at root-cause-analysis problem solving with a unique perspective. Collaborate with cross-functional and multicultural teams to implement effective process solutions. Demonstrate dedication to customer quality with insight to long-term implications. Proven ability to adapt to new industries and changing situations. Possess skills in data analysis that enables data-driven decision making to obtain optimal results. Experience in union and non-union manufacturing settings.✓ ROOT-CAUSE-ANALYSIS & PROBLEM SOLVING: Experience with multiple problem solving methodologies to determine true root-cause with minimal impact to down-time in the manufacturing process. Interest in eliminating failure mode rather than just symptoms.✓ COLLABORATION & TEAM WORK: Proven effectiveness and desire to work in cross-functional and even multicultural teams. Ensures all stakeholders are included and a consensus is reached. "If people work together in an open way with porous boundaries - that is, if they listen to each other and really talk to each other - then they are bound to trade ideas that are mutual to each other and be influenced by each other (Richard Thomas)."✓ CUSTOMER FOCUS: Dedication to customer whether final end-user or next processing station. Experience in process and product audits to ensure quality focus at all times. Ability to analyze customer complaints and drive effective solutions to the point of origin.✓ ADAPTABILITY: Proven ability to transition into new industries and transfer applicable skill with minimal experience. Broad experience in varying manufacturing industries such as polymer extrusion, electron-beam irradiation, and heavy vehicle manufacturing. Enthusiasm for expanding personal and professional knowledge base (e.g. principles of radiation physics, SolidWorks, analytical methodologies, etc).✓ DATA-DRIVEN DECISION MAKING: Utilize data-analysis to make the right decision for the problem at hand.Contact: stephen.w.ingham @ gmail.com
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Quality TechnicianContinental Jul 2016 - Oct 2016Allentown, Pennsylvania AreaOn-site contractor through Allied Personnel Services. Supported quality activities at both Allentown facilities. Collaborated with Quality Engineer, Supplier Quality, and Product Managers in identification and resolution of quality improvement opportunities.✓ Coordinated activities of Quality Lab to test and disposition products quarantined for quality defects. Processed administrative paperwork within Quality Management System (QMS) to properly record defect tracking according to ISO requirements. Expedited testing, repair, and repackaging of materials for quick turnaround and return to stock as necessary. Managed inventory, physical storage, and sorting of materials including: Production Part Approval Process (PPAP) samples, customer returns, scrap, and testing equipment.✓ Developed process controls and work instructions for fan assembly process by collaborating with Quality Engineer and Process Supervisor in development of standard operating procedures (SOPs) to record and standardize processes to aid assembly technicians.✓ Reorganized physical layout of Quality Lab and Quality Department storage space for improved process flows and adherence to 5S standards. -
Targeting Process Engineering And Quality Engineering RolesImproves Process Quality W/ Rca, Collaboration, Customer Focus, Adaptability Feb 2016 - Oct 2016Reading, Pennsylvania AreaTargeting Process/Quality Engineering roles at manufacturing companies in need of true root cause analysis (RCA), cross-functional collaboration, keen customer focus, and adaptability.✓ Active member of Lehigh Valley Professionals
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Quality EngineerMack Trucks, Inc. Feb 2014 - Jan 2016Macungie, PennsylvaniaPerformed process audits throughout internal plant assembly and monitored current procedures as well as incoming products from critical suppliers. Verified assembly adherence to documented engineering releases. Monitored all “in-process” methods and manufacturing systems, processes, and applicable procedures to ensure the production of quality parts in accordance with customer quality requirements.✓ Monitored in-process methods and manufacturing processes to ensure product quality in accordance with customer requirements. Completed process and product audits to identify potential manufacturing defects and initiated corrective actions.✓ Utilized root-cause-analysis tools (5 Whys, 4 M, Ishikawa, LEAN/SIX SIGMA methodologies) to determine cause of manufacturing defects. Collaborated in multi-functional teams to determine best practices for defect resolution while focusing on minimization of impact to customer, cost, and time to implementation.✓ Documented manufacturing production processes to standardize assembly methods and improve awareness of quality standards.✓ Contributed to implementation of shop floor problem solving teams. Supported quality improvement as a cross-functional team member to analyze and provide defect data from various sources to prioritize manufacturing defects with the goal of providing zero defects downstream. Collaborated with manufacturing engineers and production personnel to develop robust process changes.✓ Assisted multicultural visitors with documenting and implementing global manufacturing best-practices to improve cost and product quality initiatives. -
Technical Services Project AssociateE-Beam Services Inc. Jun 2013 - Dec 2013Cranbury, NjE-BEAM Services, Inc. is a leading supplier of contract electron beam processing services, with greater than 500 kW of installed accelerator capacity -- enough to process nearly one billion pounds of material annually. Contributed to Quality Assurance department activities through technical services and laboratory work such as dosimetry, melt flow indexing, and contract experiments to ensure product quality and regulatory documentation compliance.✓ Developed a technology resource book to assist external sales associates and provide clients with efficient technical services.✓ Assisted the Quality Assurance department via laboratory work conducting experiments and product testing.✓ Provided engineering support for electron beam irradiation processing of polymers by performing throughput analysis and collaborating on process improvement projects. -
Senior Project Team LeaderWidener University School Of Engineering Sep 2012 - Apr 2013Chester, Pa✓ Managed a team of Chemical Engineering students to develop presentations and reports to communicate project status to faculty and Senior Class.✓ Coordinated budget planning and supply purchases to complete analysis of targeted compounds. -
Process Engineering Intern IiQuadrant Jan 2012 - Aug 2012Reading, Pennsylvania AreaCompleted diverse assignments while working with staff engineers, operations personnel, quality control, maintenance, research and development, and outside fabricators. Led multi-level problem solving teams to determine root-cause, increase productivity, and reduce costs. Completed interdepartmental orientation and training including attendance of Quadrant University product application training.✓ Designed fixtures and tooling using 3D CAD software, SolidWorks.✓ Developed standard operating procedures, SOPs, for equipment utilization.✓ Led interdepartmental root-cause-analysis problem solving teams utilizing LEAN/SIX SIGMA methodologies.✓ Active participant in plant and office safety teams. -
Process Engineering Intern IQuadrant Aug 2010 - Jan 2011Reading, Pennsylvania AreaCompleted diverse assignments while working with staff engineers, operations personnel, quality control, maintenance, research and development, and outside fabricators. Led multi-level problem solving teams to determine root-cause, increase productivity, and reduce costs.✓ Researched and organized data for equipment validation as part of medical production compliance project, resulting in acquisition of additional sales for medical grade product while ensuring compliance with FDA production standards.✓ Updated and consolidated product specification documents, identifying missing and conflicting specifications.✓ Tracked daily production data, determining inefficiencies with intent of effectively allocating resources.
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Work Study/Research AssistantWidener University Sep 2009 - Dec 2009Analyzed collagen artificial skin samples through careful measurements.Cleaned and organized laboratory equipment.
Stephen Ingham Skills
Stephen Ingham Education Details
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Widener University3.342
Frequently Asked Questions about Stephen Ingham
What is Stephen Ingham's role at the current company?
Stephen Ingham's current role is Customer-focused Process / Quality Engineer ▶ Develop & improve processes to deliver exceptional products to customers.
What is Stephen Ingham's email address?
Stephen Ingham's email address is si****@****ies.com
What schools did Stephen Ingham attend?
Stephen Ingham attended Widener University.
What skills is Stephen Ingham known for?
Stephen Ingham has skills like Engineering, Chemical Engineering, Microsoft Excel, Microsoft Word, Microsoft Office, Solidworks, Powerpoint, Chemistry, Process Improvement, Aspen Plus, Mathcad, Manufacturing.
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Stephen Ingham
Finance Director Seeking New Leadership Role In Financial Services SettingDallas, Tx2yahoo.com, rentacenter.com1 (800) 6XXXXXXX
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Stephen Ingham
Yacht Broker - Abyc Certified Marine Electrical And Marine Systems Advisor -Society Of Accredited Marine SurveyorsPort Ludlow, Wa2redshield.com, inghamphoto.com4 +150388XXXXX
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Steve Ingham
Brentwood, Tn4mac.com, smarttrucksystems.com, smarttruckaero.com, onerockcapital.com1 (888) 3XXXXXXX
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