Stephen Ingham Email & Phone Number

Allentown, Pennsylvania Area

On-site contractor through Allied Personnel Services. Supported quality activities at both Allentown facilities. Collaborated with Quality Engineer, Supplier Quality, and Product Managers in identification and resolution of quality improvement opportunities.✓ Coordinated activities of Quality Lab to test and disposition products quarantined for quality defects. Processed administrative paperwork within Quality Management System (QMS) to properly record defect tracking according to ISO requirements. Expedited testing, repair, and repackaging of materials for quick turnaround and return to stock as necessary. Managed inventory, physical storage, and sorting of materials including: Production Part Approval Process (PPAP) samples, customer returns, scrap, and testing equipment.✓ Developed process controls and work instructions for fan assembly process by collaborating with Quality Engineer and Process Supervisor in development of standard operating procedures (SOPs) to record and standardize processes to aid assembly technicians.✓ Reorganized physical layout of Quality Lab and Quality Department storage space for improved process flows and adherence to 5S standards.

Reading, Pennsylvania Area

Targeting Process/Quality Engineering roles at manufacturing companies in need of true root cause analysis (RCA), cross-functional collaboration, keen customer focus, and adaptability.✓ Active member of Lehigh Valley Professionals

Macungie, Pennsylvania

Performed process audits throughout internal plant assembly and monitored current procedures as well as incoming products from critical suppliers. Verified assembly adherence to documented engineering releases. Monitored all “in-process” methods and manufacturing systems, processes, and applicable procedures to ensure the production of quality parts in accordance with customer quality requirements.✓ Monitored in-process methods and manufacturing processes to ensure product quality in accordance with customer requirements. Completed process and product audits to identify potential manufacturing defects and initiated corrective actions.✓ Utilized root-cause-analysis tools (5 Whys, 4 M, Ishikawa, LEAN/SIX SIGMA methodologies) to determine cause of manufacturing defects. Collaborated in multi-functional teams to determine best practices for defect resolution while focusing on minimization of impact to customer, cost, and time to implementation.✓ Documented manufacturing production processes to standardize assembly methods and improve awareness of quality standards.✓ Contributed to implementation of shop floor problem solving teams. Supported quality improvement as a cross-functional team member to analyze and provide defect data from various sources to prioritize manufacturing defects with the goal of providing zero defects downstream. Collaborated with manufacturing engineers and production personnel to develop robust process changes.✓ Assisted multicultural visitors with documenting and implementing global manufacturing best-practices to improve cost and product quality initiatives.

Cranbury, Nj

E-BEAM Services, Inc. is a leading supplier of contract electron beam processing services, with greater than 500 kW of installed accelerator capacity -- enough to process nearly one billion pounds of material annually. Contributed to Quality Assurance department activities through technical services and laboratory work such as dosimetry, melt flow indexing, and contract experiments to ensure product quality and regulatory documentation compliance.✓ Developed a technology resource book to assist external sales associates and provide clients with efficient technical services.✓ Assisted the Quality Assurance department via laboratory work conducting experiments and product testing.✓ Provided engineering support for electron beam irradiation processing of polymers by performing throughput analysis and collaborating on process improvement projects.

Chester, Pa

✓ Managed a team of Chemical Engineering students to develop presentations and reports to communicate project status to faculty and Senior Class.✓ Coordinated budget planning and supply purchases to complete analysis of targeted compounds.

Reading, Pennsylvania Area

Completed diverse assignments while working with staff engineers, operations personnel, quality control, maintenance, research and development, and outside fabricators. Led multi-level problem solving teams to determine root-cause, increase productivity, and reduce costs. Completed interdepartmental orientation and training including attendance of Quadrant University product application training.✓ Designed fixtures and tooling using 3D CAD software, SolidWorks.✓ Developed standard operating procedures, SOPs, for equipment utilization.✓ Led interdepartmental root-cause-analysis problem solving teams utilizing LEAN/SIX SIGMA methodologies.✓ Active participant in plant and office safety teams.

Reading, Pennsylvania Area

Completed diverse assignments while working with staff engineers, operations personnel, quality control, maintenance, research and development, and outside fabricators. Led multi-level problem solving teams to determine root-cause, increase productivity, and reduce costs.✓ Researched and organized data for equipment validation as part of medical production compliance project, resulting in acquisition of additional sales for medical grade product while ensuring compliance with FDA production standards.✓ Updated and consolidated product specification documents, identifying missing and conflicting specifications.✓ Tracked daily production data, determining inefficiencies with intent of effectively allocating resources.

Analyzed collagen artificial skin samples through careful measurements.Cleaned and organized laboratory equipment.