• Conceptual exploration and presentation to the team, via research, drawings, sketches, and thumbnails• Establishment of visual direction and design solution; Leading successful implementation of art direction from concept through production• Ensuring effective cross platform application of concepts • Partner and collaborate with the Design Director to define and maintain art direction of projects• Skilled in complex problem solving, critical thinking and decision-making• Excellent design, color, and typographic skills • Effectively partner with all levels of the company and team members to ensure the highest quality results• Sharing of best practices and resources with team members • Presentation of capabilities and design solutions to the client• Provide leadership to junior staff• Coordination of projects with vendors and outside resources• Excellent proficiency in InDesign, Photoshop, Illustrator• Intermediate knowledge of interactive design• Ability to handle multiple projects and tasks at once, and to re-prioritize when necessary • Skilled in print, digital, packaging, environmental design

* Conceptualized and executed a diverse range of creative projects, including branding, brochures, advertising, websites, and social media content* Worked closely with clients to understand their vision, providing creative solutions that met specific objectives through research and strategy* Collaborated with cross-functional teams to deliver projects on time 
and within budget* Provided leadership to junior staff and ensured smooth coordination of 
projects with external vendors and agencies* Oversaw pre-press production and attended press checks

* Collaborated closely with clients and interdisciplinary teams to understand project requirements and objectives* Designed and conceptualized diverse creative content across print, web, 
branding, campaigns, and ads from start to finish* Oversaw concurrent projects from concept to completion, consistently 
meeting tight deadlines and maintaining high-quality standards* Conducted thorough research and analysis to inform design decisions, aligning creative outputs with client goals and industry trends.

* Collaborated with senior stakeholders to innovate design concepts, 
driving branding projects including logo design, brand identity, collateral,
and illustrations.* Applied advanced photo editing and post-production techniques to enhance 
visual content, ensuring high-quality output for diverse projects.* Consistently met and exceeded project goals within challenging timeframes.

* Coordinated actions needed regarding customer retention and contentment.* Supervised a team consisting of 10 customer service support personnel.* Guaranteed a fluent flow of information between the main club and the customer care head office.* Developed new departmental procedures to more effectively and strategically meet business and sales requirements.* Contributed to quality control within company and processes* Managed and resolved client complaints locally and within the head office located in Frankfurt, Germany.