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IT Manager with 20+ years of experience transforming service delivery outcomes for enterprise clients; Entrepreneurial spirit who challenges status-quo and ensures organizational readiness is achieved. Highly knowledgeable in ITIL processes: Change, Incident, Release, and Problem Management with unwavering focus on the customer experience—delivering the highest quality service to end-users. Strong technical knowledge and experience in CyberRisk governance and risk remediation. Proven track record of building technical and business relationships with senior executives, internal and 3rd party teams to ensure services are delivered and continually improved. Strong technical knowledge, thought leadership, and talent for building high-performing teams; Experience managing local and remote teams that consistently meet business objectives. Skilled in conflict management, root cause analysis, training, recruitment, mentoring, performance management, and process improvement
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Senior It Operations ManagerTdLewiston, Me, Us
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Senior It Operations ManagerTd Mar 2021 - PresentMaine, United StatesResponsible for leading team members dedicated to TD Bank America's Most Convenient Bank's Operational Support in areas such as Service Management, Availability Mgmt, Problem Mgmt, Capacity Mgmt and CyberRisk Reduction Management. In this role, I oversee a team who works with our line of business partners, Enterprise Protect and Infrastructure areas to ensure safe and secure operations. -
Senior It Ops Manager - Operational ReadinessTd Dec 2016 - Mar 20216 Atlantis Way Lewiston, MaineProviding operational guidance and service transition support for IT Operations on new technologies, critical projects and operational improvements. Lead teams responsible for Operational Support, Availability Management, Problem and Change Management. Technical areas of responsibility were Operating Systems and Hardware, Database Response, Application Support, Directory Services, Enterprise Tools and Data Center Infrastructure and services. In this role, I served as a liaison with the… Show more Providing operational guidance and service transition support for IT Operations on new technologies, critical projects and operational improvements. Lead teams responsible for Operational Support, Availability Management, Problem and Change Management. Technical areas of responsibility were Operating Systems and Hardware, Database Response, Application Support, Directory Services, Enterprise Tools and Data Center Infrastructure and services. In this role, I served as a liaison with the business teams and Senior Management. Show less
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Senior It Ops Specialist - Operational ReadinessTd Oct 2012 - Dec 20166 Atlantis Way, Lewiston MeLead resource in operational reviews of enterprise level implementations, evaluation of New Technology Initiatives, performed Infrastructure reviews and subject matter expert on design planning representing Operational support teams. Lead problem resolution and project rescue efforts for high-profile enterprise implementations. An additional role function was my participation in the Change Management TAC (Technical Advisory Committee) providing guidance on the risk associated with remediation… Show more Lead resource in operational reviews of enterprise level implementations, evaluation of New Technology Initiatives, performed Infrastructure reviews and subject matter expert on design planning representing Operational support teams. Lead problem resolution and project rescue efforts for high-profile enterprise implementations. An additional role function was my participation in the Change Management TAC (Technical Advisory Committee) providing guidance on the risk associated with remediation and urgent changes to the Enterprise environment. Show less
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Technology Response ManagerTd Bank America'S Most Convenient Bank Apr 1994 - Oct 20126 Atlantis Way Lewiston MaineLead teams responsible for Operational Support, Availability Management, Problem and Change Management. Technical areas of responsibility were Operating Systems and Hardware, Database Response, Application Support, Directory Services, Microsoft Exchange, Security Enterprise Tools and Data Center Infrastructure and services. In this role, I served as a liaison with the business teams and Senior Management.
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It Enterprise Infrastructure ManagerTd Bank Group Jun 2003 - Jun 2005Lewiston Maine
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Technology Help Desk ManagerTd Bank 1999 - Sep 2003
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Technology Response ManagerTd Bank Financial Group (Tdbfg) - Td Securities Jun 2006 - Oct 2009
Tammy Davis Skills
Tammy Davis Education Details
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Leadership And Organizational Studies -
Central Maine Technical CollegeInformation Technology
Frequently Asked Questions about Tammy Davis
What company does Tammy Davis work for?
Tammy Davis works for Td
What is Tammy Davis's role at the current company?
Tammy Davis's current role is Senior IT Operations Manager.
What is Tammy Davis's email address?
Tammy Davis's email address is ta****@****rth.com
What is Tammy Davis's direct phone number?
Tammy Davis's direct phone number is (207)-761*****
What schools did Tammy Davis attend?
Tammy Davis attended University Of Southern Maine, Central Maine Technical College.
What skills is Tammy Davis known for?
Tammy Davis has skills like Sdlc, Enterprise Architecture, Business Analysis, Disaster Recovery, It Management, Vendor Management, Banking, It Strategy, Itil, Integration, Requirements Analysis, Management.
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Tammy Davis
To Be Better In Your Body Is To Be Better W/ Your Mind! | Founder & Principal Innovator, Aromatic Neural Integration (Tm) | Expert Peer ReviewerCerrillos, Nm5gmail.com, att.net, aol.com, address.com, secret4health.com4 +150522XXXXX
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Tammy Davis
Raleigh-Durham-Chapel Hill Area -
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2frontier.com, summit-re.com2 +126046XXXXX
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