Tanya Kumar Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

In my role, I am dedicated to building sustainable relationships and fostering trust with both customers and colleagues through open and interactive communication. I meticulously keep records of customer interactions, transactions, comments, and complaints, ensuring timely and insightful reporting. Adhering to communication procedures, guidelines, and policies, I actively engage in coordination with colleagues as necessary. I consistently maintain a positive, empathetic, and professional… Show more In my role, I am dedicated to building sustainable relationships and fostering trust with both customers and colleagues through open and interactive communication. I meticulously keep records of customer interactions, transactions, comments, and complaints, ensuring timely and insightful reporting. Adhering to communication procedures, guidelines, and policies, I actively engage in coordination with colleagues as necessary. I consistently maintain a positive, empathetic, and professional attitude toward customers at all times. Show less

Toronto, Ontario, Canada

I curated engaging content, created dynamic weekly internal newsletters, and managed the media list with precision. I used advanced tools like Meltwater, and Muck Rack to conduct comprehensive research on journalists and media outlets relevant to our clients in the real estate industry. I collaborated effectively with various departments including digital as well as events, demonstrating adaptability and versatility. I also facilitated to create and improve press releases, internal messages… Show more I curated engaging content, created dynamic weekly internal newsletters, and managed the media list with precision. I used advanced tools like Meltwater, and Muck Rack to conduct comprehensive research on journalists and media outlets relevant to our clients in the real estate industry. I collaborated effectively with various departments including digital as well as events, demonstrating adaptability and versatility. I also facilitated to create and improve press releases, internal messages, and longer articles. I made sure they followed the Canadian Press Style Guide for accuracy and clarity. I implemented my research skills to enhance the quality of our communication materials, gathering information from both inside and outside sources. Show less

Gurugram, Haryana, India

Owned social media presence across Instagram, Youtube, and Facebook with 5-8 posts a day across all 3 company brands. Fostered relationships with social media influencers to amplify content reach by 60% over all social media platforms. Authored 4 blog posts and 2 articles for the newsletter every month. Reduced customer support requests by 12% by engaging with customers on social media and email whenever they had product issues.

Delhi, India

Strategized, developed, and managed paid digital marketing across Instagram and Facebook and obtained the desired results with 70% of estimated budget. Acquired 53% of more clientele by boosting engagement over social media, telephone and email. Liaised with the HR Manager to raise applications by 65% by generating leads for hiring via social media platforms. Orchestrated weekly staff meetings, coordinating schedules for 85% attendance and trained the new recruits.

Pgdm, Government Relations

Pgdm, Public Relations- Corporate Communication

Bachelor'S Degree, Journalism And Mass Communication

Bachelor'S Degree, Journalism And Mass Communication