Elevate is a law company, providing consulting, technology and services to law departments and law firms. The company’s multi-disciplinary team of legal professionals, business professionals, and technology professionals extend and enable the resources and capabilities of customers worldwide.

Selected to prepare various types of estate documents, maintained calendars, databases and presented as the main point of contact for the office.• Met and exceeded all requested deadlines for reports, documents and information requests from the attorney and clients. • Received and recorded payments from clients, reaching out personally for late payments and working with clients to set up needed payment plans. • Team player that assisted in the expediting of estate administration… Show more Selected to prepare various types of estate documents, maintained calendars, databases and presented as the main point of contact for the office.• Met and exceeded all requested deadlines for reports, documents and information requests from the attorney and clients. • Received and recorded payments from clients, reaching out personally for late payments and working with clients to set up needed payment plans. • Team player that assisted in the expediting of estate administration along with other required services.• Multi-tasked while being organized and detail oriented to ensure the practice stayed up to date and clients are happy with the services being provided. Show less

Collaborated with managers and colleagues to maintain customer satisfaction and employee efficiency. Provided compassion, empathy, and enthusiasm to clients while resolving conflicts and issues. Assisted in product and legal research to help clients find what they were looking for. • Utilized internet resources, online databases, and print materials to assist attorneys and legal staff locate research materials and answer research questions.• Assisted with digital collection development… Show more Collaborated with managers and colleagues to maintain customer satisfaction and employee efficiency. Provided compassion, empathy, and enthusiasm to clients while resolving conflicts and issues. Assisted in product and legal research to help clients find what they were looking for. • Utilized internet resources, online databases, and print materials to assist attorneys and legal staff locate research materials and answer research questions.• Assisted with digital collection development for an archive of born-digital, government, NGO, and government reports.• Provided supervision and leadership to manage the daily activities of staff members. Show less

Ensured all student financial matters were resolved along with assisting in increasing student enrollment and retention. Managed student loans and grants for over 250 students with 4 programs at 3 locations. Communicated procedures to students, staff, and outside sources to keep them updated in ever-changing federal policies.• Created, implemented and educated employers on a direct deposit system for Title IV funding • Implemented Excel worksheets to expedite daily, weekly, and monthly… Show more Ensured all student financial matters were resolved along with assisting in increasing student enrollment and retention. Managed student loans and grants for over 250 students with 4 programs at 3 locations. Communicated procedures to students, staff, and outside sources to keep them updated in ever-changing federal policies.• Created, implemented and educated employers on a direct deposit system for Title IV funding • Implemented Excel worksheets to expedite daily, weekly, and monthly tasks• Originated and certified federal and private loans through campus management software.• Ensured compliance of student financial services with federal, state, and accreditation guidelines.• Worked in conjunction with the finance department in student billing, payments, and student accounts.• Oversaw a staff of employees and was responsible for all aspects of the financial aid process for the school including packaging, verification, loan processing, management, and state aid management. Show less