Tarik Baki
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Tarik Baki Email & Phone Number

Director Support Engineering EMEA at HashiCorp at HashiCorp
Location: Rotterdam, South Holland, Netherlands 8 work roles 2 schools
1 work email found @microfocus.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
HashiCorp
Role
Director Support Engineering EMEA at HashiCorp
Location
Rotterdam, South Holland, Netherlands
Company size
1057 employees

Who is Tarik Baki? Overview

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Quick answer

Tarik Baki is listed as Director Support Engineering EMEA at HashiCorp at HashiCorp, a company with 1057 employees, based in Rotterdam, South Holland, Netherlands. AeroLeads shows a work email signal at microfocus.com and a matched LinkedIn profile for Tarik Baki.

Tarik Baki previously worked as Director Support Engineering EMEA at Hashicorp and Senior Manager Support Engineering at Hashicorp. Tarik Baki holds Master Of Science - Ms, Aeronautical Engineering from Glasgow University.

Company email context

Email format at HashiCorp

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{first}.{last}@microfocus.com
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Profile bio

About Tarik Baki

I firmly believe in excellent customer service being the main differentiator in the marketplace. Product Innovation and price can always be matched or even bettered.Passionate about Service, Support Delivery and People Management, in particular within the IT industry. Good experience in all aspects of Service and ITIL management providing Multilingual customer Support and Management. Obtained professional accreditation and standards for the business including ISO9001 and Service Capability & Performance.Specialties: IT Support, People and Project Management, Service Delivery Management, Technical Analysis, Soft Skills Training, Mentoring, Planning/Control, Priority Setting, Stakeholder Management, Quality Assurance..

Listed skills include Customer Service, Service Delivery, Customer Satisfaction, People Management, and 5 others.

Current workplace

Tarik Baki's current company

Company context helps verify the profile and gives searchers a useful next step.

HashiCorp
Hashicorp
Director Support Engineering EMEA at HashiCorp
san francisco, california, united states
Website
hashicorp.com
Employees
1057
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8 roles

Tarik Baki work experience

A career timeline built from the work history available for this profile.

Director Support Engineering Emea

Current
Hashicorp

Netherlands

  • People Management...
  • Managing Senior Managers and Escalation Managers.
  • Reinforce relationships with Technical Field operations and Customer Success organisations.
  • Escalation point of contact for EMEA Customers across all HashiCorp Stacks (Infrastructure Lifecyclemanagement, Secure Lifecycle management).
  • Responsible for EMEA Support business +$35Mil.
  • Act as primary Support leadership Escalation across HashiCorp products.Operation Management...
Nov 2023 - Present

Senior Manager Support Engineering

Hashicorp

Netherlands

  • People Management...
  • Managed a group of 8 senior engineers with varying levels of competencies (Expert, Master).
  • Engaged and built relationships with Technical Field operations and Customer Success
  • Successfully handled customer and partner escalations for mid to large enterprises across a wide range ofsolutions.
  • Quick and efficient problem resolution preventing business and operational impacts ranging between $10Kand $30Mil.
  • Acted as primary Escalation Manager… Show more People Management...
Jun 2022 - Nov 2023

Manager Support Engineering At Hashicorp

Hashicorp

Rotterdam, South Holland, Netherlands

Jun 2021 - Jul 2022

Senior Manager Global Customer Care

Micro Focus

Rotterdam Area, Netherlands

People Management...- Managed a group of 20 plus engineers with varying levels of competencies (Expert, Master). Closing more than 2K cases per quarter- Managed Technical Account Managers and Premium Support Engineers. Maintenance Revenue of more than $1Mil per year- Successfully handled customer and partner escalations for mid to large enterprises across.

May 2010 - May 2021

Technical Support Manager

Novell

Rotterdam Area, Netherlands

People Management...- Managed SAMs, TAMs and Engineers with varying levels of competencies (Expert, Master…)- Coordinated best support medium (onsite, online, phone, chat, email) for varying business critical customers ranging between $1K and $5Mil- Established a very close knit customer and partner community by arranging technical Advisory BoardsService.

May 2001 - May 2010

Technical Support Engineer/Team Coordinator/Lab Coordinator

Novell

Rotterdam, South Holland, Netherlands

- Maintained normal technical team operations by ensuring adequate service coverage- Handled several customer/partner critical escalations as Management backup and escalation point - Provided Status report and summary to senior management- Provided SLA driven Incident Response and Resolution, follow up and re-prioritization. - Achieved 1 Hour response time.

Jan 1998 - May 2001

It Support Analyst

Health Care International (Hci) Scotland

Glasgow, United Kingdom

Provide hierarchical support for the Help Desk and in-depth support for designated systems.Develop and maintain the knowledge, skills and abilities necessary to support all designated systems and develop a thorough understanding of the Information Services infrastructure and its role within the organization.

Sep 1994 - Dec 1997

Research Assistant

University Of Glasgow

Glasgow, United Kingdom http://www.gla.ac.uk/

Supervisor of final year Mechanical Engineering students projects in Gas Turbine Simulation performance.Tutor in Computing, Mechanics of Solids, Heat Transfer, Mathematics, Thermodynamics and Gas Dynamics.

Jan 1984 - Jan 1993
Team & coworkers

Colleagues at HashiCorp

Other employees you can reach at hashicorp.com. View company contacts for 1057 employees →

RK Rosy Kaur Walia Rosy Kaur Walia Colleague at Hashicorp New Delhi, Delhi, India, India View → PB Priyank Bhandari Priyank Bhandari Colleague at Hashicorp Gurgaon, Haryana, India, India View → RA Ross Allegro Ross Allegro Colleague at Hashicorp Calgary, Alberta, Canada, Canada View → JA Joshua A. Joshua A. Colleague at Hashicorp Seattle, Washington, United States, United States View → RT Ray Thomas Ray Thomas Colleague at Hashicorp Laguna Niguel, California, United States, United States View → JT Jonathan Toni Jonathan Toni Colleague at Hashicorp New Zealand, New Zealand View → DR Daniel Romero Fortes Daniel Romero Fortes Colleague at Hashicorp Madrid, Community Of Madrid, Spain, Spain View → DB Dan Brown Dan Brown Colleague at Hashicorp United Kingdom, United Kingdom View → CR Chandra R. Chandra R. Colleague at Hashicorp Greater Seattle Area, United States View → GD Giancarlo David Giancarlo David Colleague at Hashicorp Austin, Texas, United States, United States View →
2 education records

Tarik Baki education

Master Of Science - Ms, Aeronautical Engineering

Glasgow University

Activities and Societies: The Performance of a Two-Spool Turbofan Engine in Rainstorms.

FAQ

Frequently asked questions about Tarik Baki

Quick answers generated from the profile data available on this page.

What company does Tarik Baki work for?

Tarik Baki works for HashiCorp.

What is Tarik Baki's role at HashiCorp?

Tarik Baki is listed as Director Support Engineering EMEA at HashiCorp at HashiCorp.

What is Tarik Baki's email address?

AeroLeads has found 1 work email signal at @microfocus.com for Tarik Baki at HashiCorp.

Where is Tarik Baki based?

Tarik Baki is based in Rotterdam, South Holland, Netherlands while working with HashiCorp.

What companies has Tarik Baki worked for?

Tarik Baki has worked for Hashicorp, Micro Focus, Novell, Health Care International (Hci) Scotland, and University Of Glasgow.

Who are Tarik Baki's colleagues at HashiCorp?

Tarik Baki's colleagues at HashiCorp include Rosy Kaur Walia, Priyank Bhandari, Ross Allegro, Joshua A., and Ray Thomas.

How can I contact Tarik Baki?

You can use AeroLeads to view verified contact signals for Tarik Baki at HashiCorp, including work email, phone, and LinkedIn data when available.

What schools did Tarik Baki attend?

Tarik Baki holds Master Of Science - Ms, Aeronautical Engineering from Glasgow University.

What skills is Tarik Baki known for?

Tarik Baki is listed with skills including Customer Service, Service Delivery, Customer Satisfaction, People Management, It Service Management, Mentoring, Technical Analysis, and Soft Skills.

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