Thomas Russell Email & Phone Number

Kouts, In, Us

Holy Cross Hospital Chicago, Illinois, United States

Chicago, Il

Administration and support of data networks, servers and all Information Technology systems.

TCR Professionals Incorporated is a service organization dedicated to being the Information Technology (IT) department for small and medium size businesses.

Blue Island, Il

Hands-on direction, management, and oversight of Information Technology systems and staff.* Expanded use of the USAC E-Rate program. * Substantially improved user confidence and satisfaction with Information Technology Department systems, personnel and abilities.* Substantially improved response time to technical issues and reduced trouble calls by over seventy percent through proactive systems management.* Pearson Powerschool Administrator.

Chicago, Il

Hands-on direction, management, and oversight of Information Technology systems and staff. * Expanded use of the USAC E-Rate program.* Consolidated and relocated systems to a central data center.* Redesigned, upgraded and economized Wide Area Network serving four locations.* Redesigned and installed new, centralized, VOIP telephone system for four locations.* Redesigned Active Directory Forest to consolidate four separate domains.* Substantially improved user confidence and satisfaction with Information Technology Department systems, personnel and abilities.* Substantially improved response time to technical issues and reduced trouble calls by over seventy percent through proactive systems management.* Pearson Powerschool Administrator.

Gary, In

* Support of Agilysys Lodging Management System and all related interfaced systems. * Support of Bally Systems ACSC Slot Management System.* Support and administration of InfoGenesis and Micros Point of Sale systems.* Support, adds, moves and changes of Nortel PBX Option 11, Optivity Telephony Manager (OTM), NEC NEAX2400 IMX (PBX), NEC NEAX2000 (PBX) and NEC Neaxmail.* Data Analysis and Forensics.* Development and maintenance of ad-hoc reports/queries; diverse applications utilizing MS Access.* Developed Multi-user, network based Purchase Order System, Cash Box Tracking System using MS Access.* AS/400, network, server and desktop computer administration and support.* Support of all Information Technology systems.

Palos Heights, Il

Temporary position responsible for technical consulting and management of internal technical operations at the data center.

Gary, In

Network Manager, Network Supervisor, Network AnalystHands-on management, direction and oversight of Information Technology systems and staff. Disaster Recovery Planning and testing.* Integration of Player Tracking, Slot Management, Lodging Management, Point of Sale, PBX, credit card processing, and call accounting systems.* Support, adds, moves and changes of NEC NEAX2400 IMX (PBX), NEC NEAX2000 (PBX), NEC Neaxmail.* Support and administration of InfoGenesis Point of Sale system.* Upgraded corporate server/desktop infrastructure from Novell/Windows 3.1 to Windows NT 4.0 Server/Workstation with little disruption in services to end-users. Employed System Policy for ease of administration and maintenance.* Migrated to Windows Server 2000 and Windows XP. Deployed a single domain Active Directory model with several sites and appropriate site management. Employed Group Policy for ease of administration and maintenance.* Improved reliability of network systems and point of sale system from approximately 60 percent to almost 100 percent availability.

Master Of Science, Information Systems Security

Professional Certificates: Project Management; Information Systems Security Management; Security Certification and Accreditation.

Bachelor Of Science, Computer Information Systems

Received Semester Honors for 5 semsters. Received "Best Project" in class for Senior Benchmark Project class.

High School Diploma

Bachelor'S Degree, Computer Technology, 3.31/4.0