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I embarked on her franchising career over 25 years ago by chance and have since transformed it into a lifelong passion. I began my journey with a national moving franchise, quickly advancing from frontline staff to managing multiple franchise locations. She then transitioned to the corporate side as a Franchise Development Specialist before acquiring her own franchise. More recently, Tera has specialized in franchise funding, assisting clients in securing strong financial solutions for their small business ventures.With many years of franchise industry experience, including franchise development and owning my own franchise, I bring a unique perspective to my role as a Franchise Consultant at FranPath. I have first-hand experience with the challenges faced by both franchisees and franchisors and I'm passionate to help individuals seeking to enter small business ownership or expand their current investments.
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FranchiseePuddle Pool ServicesGoshen, In, Us -
Franchise ConsultantFranpath Consulting Aug 2024 - PresentOur passion at FranPath is coaching everyday people through the process of leveraging Franchise businesses to diversify their portfolios, build wealth, and take control of their future– all at 0 cost to our clients.We make it personal, and help our clients build real connections, actionable knowledge, and strategies to achieve their goals; enabling our 100+ (and counting) clients to not just start a franchise business, but excel and have long-term success. We won’t guess with your future. We use a data-driven, scientific approach to match our clients with businesses that fit their current and future lives.Best of all, our services are, and always will be, free to you. How are we compensated, you ask? We are paid by the franchisor we introduce you to when we find the perfect opportunity for you. This is called a “placement fee”, and results in no cost to you.Ready to talk? Send me a Direct Message and Book a time to chat today. -
Senior Funding ConsultantFranfund Jul 2018 - May 2024Through a personal and painless process, FranFund crafts insightful funding strategies that help solidify the dreams of franchise or small business ownership for entrepreneurs while positioning them for long-term success. We make it a priority to communicate during every step of the process so our clients can move forward with confidence. -
Sales ManagerAlro Steel Corporation Nov 2010 - Jul 2018Niles, MichiganInside Sales ManagerFeb 2015 – Jul 2018 3 yrs 6 mosResponsible for managing an established customer base and inside sales team; pricing; solving customer delivery and material challenges; interacting with operations on behalf of the customer.Quality CoordinatorDates Sep 2012 – Jan 2015 2 yrs 5 mosNiles, MILead the Niles, MI branch in its efforts to maintain an ISO 9001:2000 certification of which Continuous Improvement is a main component. Manage the Quality System and the internal Quality Incident Reports by monitoring and verifying corrective actions.Inside SalesNov 2010 – Sep 2012 1 yr 11 mosNiles, MIResponsible for processing orders and data entry for existing customers; solving customer delivery and material challenges; and consistent communication with said customers. -
FranchiseeTwo Men And A Truck® Jun 2008 - Oct 2010Brighton, MiTWO MEN AND A TRUCK® treats customer possessions with care and respect. It is the first and largest local moving franchise system in the United States and offers a full range of home and business moving services. We also sells moving boxes and packing supplies at franchise locations. I am extremely proud to be able to become a Franchisee for this wonderful organization after working my way up through the company for over nine years. -
Franchise Development SpecialistTwo Men And A Truck® 2003 - 2008Lansing, Michigan Area- Conducted franchise location visits as needed, perform regular consultative support calls and prepare written reports of all franchise contact and communication.- Provided franchise owners and/or operations managers with the tools to develop and implement action plans to increase visibility and support to improve business operations and increase sales.- Tracked franchise performance based on the balanced scorecard, financials and sales and contacted franchises on a regular basis to discuss current performance.- Ensured the franchise had a clear understanding of sales and/or operational information that is disseminated.- Developed and maintained strong understanding of the TWO MEN AND A TRUCK® System and operating procedures
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Marketing Coordinator, And ManagerTwo Men And A Truck Oct 2001 - 2003Ann Arbor, Mi- Helping to interview, hire and review the performance of franchise employees.- Forecasting seasonal business needs to ensure that adequate staff levels are maintained.- Containing labor costs through limiting overtime and strategic staffing based on job type.- Scheduling moving jobs and assigning personnel to jobs.- Dispatching movers on jobs and ensuring that they have the proper paperwork.- Coordinating and managing fleet maintenance and equipment inventory programs.- Performing on-site estimates and spot checks to ensure that jobs are completed to a high standard.- Handling customer concerns and satisfaction.- Serving as the on-call contact for emergencies outside of normal business hours as needed.- Helping complete moves as necessary. -
Customer Service RepresentativeTwo Men And A Truck Jun 1999 - Oct 2001Lansing, Michigan Area- Recommend and sold solutions according to customer's needs for moving services, boxes, supplies and equipment by asking open ended and probing questions.- Enter, schedule and coordinate customer moves.- Prepare and accurately complete all required paperwork.- Follow-up with customers post-move to ensure satisfaction.- Proactively resolve customer concerns, complaints or customer service issues.
Tera Thomas Skills
Frequently Asked Questions about Tera Thomas
What company does Tera Thomas work for?
Tera Thomas works for Puddle Pool Services
What is Tera Thomas's role at the current company?
Tera Thomas's current role is Franchisee.
What is Tera Thomas's email address?
Tera Thomas's email address is te****@****men.com
What is Tera Thomas's direct phone number?
Tera Thomas's direct phone number is (888) 888*****
What skills is Tera Thomas known for?
Tera Thomas has skills like Customer Service, Team Building, Operations Management, Sales, Training, Strategic Planning, Management, Inventory Management, Marketing, Process Improvement, Process Scheduler, Pricing.
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Tera Thomas
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