Teresa Long Email & Phone Number

Montgomery, Al, Us

Montgomery, Alabama, United States

Manage a team of 6-12 HR Associates that conduct HR operations supporting 45,000 Ascensionemployees across Texas, Oklahoma, and Kansas. Partner with leaders in Ascension locations to understand local workplace issues and areas for improvement. Coach HR Associates in addressing local challenges and managing escalated issues. Ensure a high level of support from the HR Administrative department at all interactions. Propose solutions to improve efficiency in systems and processes to improve workflows. Manage the hiring, onboarding, development, and growth of HR team members.Ensure compliance with state and federal laws, policies, and processes across the region. Collaborate with HR leaders across the organization on special projects and enhancements to services. Utilize PeopleSoft, Kronos, and ICIMS HRIS systems to process transactions and ensure up to date information.

Montgomery, Alabama, United States

Birmingham, Alabama Area

Partnered with leadership across the organization to set the strategic direction for the HR SharedServices department and its contribution to company objectives.Collaborated across HR functions for system and process improvements in efforts to enhance HR.Shared Services and the centralized hub of HR operations to serve 3,000 employees.Planned and directed the HR Shared Services team following the business plan.Served as a subject matter expert for the implementation of the Workday HR system as anenterprise solution.Led the team through cyclical data management import and export needs such as annual performance reviews, annual compensation adjustments, and onboarding/offboarding during acquisitions, divestitures, and location closures.Provided solutions to Training, Compensation, Benefits, and Recruiting teams to improve processes that flowed through Shared Services.Ensured high levels of service and internal customer satisfaction through continuous feedback loops.Improved and implemented HR policies and procedures.

Birmingham, Alabama Area

Supported corporate office and team members with time and attendance management, new hire orientation, benefits enrollment, and employee changes.Utilized UltiPro HR system to manage employee data.Created reports and analyses for leadership to make data-driven decisions.Ensured the timely processing of employee transactions based on established policies and procedures.

Provides HRIS support for the campus, Responsible for processing the employee book of record following general accounting principles, Ensures campus personnel are paid accurately on a biweekly basis, Provides a range of support to the assigned campus including, but not limited to, payroll approval, on-boarding, benefits enrollment and changes, compliance with internal policies, and linkage of employee events through HRIS, Interacts with hiring managers at the campus in posting/advertising, providing initial applicant screening (including background checks) and applicant pool development, and requisition/applicant tracking and approval via the HRIS. Responsible for drafting/sending offer letters and closing out the applicant pool with proper HRIS procedures, Responsible for processing all individual personnel actions via the HRIS process, Ensures any identified problem area is elevated to the appropriate level within HR and management at the campus level, In conjunction with the Regional HR Director and/or the Director of Training and Development, may present localized training to campus location with regards to the HRIS, Process payroll for campus personnel while ensuring personnel are paid accurately on a biweekly basis, Monitors, verifies, and authorizes routine personnel actions and requests pertaining to existing employees and new hires, in accordance with established policies, procedures, and guidelines, Gathers, enters, and/or updates data to maintain HR records and databases, as appropriate; establishes and maintains files and records for the office, Oversees and facilitates the administration of HR procedures and documentation

Assess clients on their career goals, work history, educational background while encouraging them to become self-sufficient on their transition from Welfare-to-Work; Coach clients on career choices, interview techniques, critique resumes’, and conduct mock interviews; Assign and monitor clients participation in job readiness and job search classes daily until they become employed as well as conduct exit interviews on ways to aid and improve their transition; Consistently meet and exceed required 50% participation rate monthly by ensuring over 50% of clients are employed and/or actively participating in a component full-time; Develop and maintain partnerships with various social service agencies and community businesses; Analyze and investigate information from a diverse population while drawing sound conclusions and solving problems; Participate in quarterly Task Force meetings where upcoming job leads and additional community resources are discussed

Constructively coached/evaluated associates relative to sales performance and customer service by writing and administering performance reviews on cashiers and lot associates; Managed day to day operations within a fast paced retail environment and supervised a staff of 10-25 employees; Continuously recruited individuals who displayed outstanding customer service and management skills; Reviewed and analyzed a variety of cashier reports as well as conduct meetings with associates to discuss pertinent issues; Trained cashiers on how to improve their cashier metrics and increased point of purchase sales by 25%; Coordinated cashier schedules with training events; Completed work schedules for all hourly associates based on a weekly forecast

Bachelor Of Arts (B.A.), Advertising/Communications

Masters Degree, Human Resource Management