Terrence Mitchell Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services Food & Beverage Food Production Engineering Accounting Sales and Housekeeping.
• Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions greeting important clients and participating in sales calls with.
• Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the.
• Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.

• Front Office Manager supervises the front desk to ensure efficient and profitable operation.
• Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
• Sets the tone and example of guest service and guest satisfaction for all colleagues
• Has specific responsibility for overseeing front desk shifts
• Acts as liaison with clerks and General Manager concerning front desk clerks
• Participates in hiring, managing, overseeing and training front desk personnel

Charlotte Piper Glen - CLTPG

Charlotte, North Carolina, United States

Charlotte Piper Glen - CLTPG

Charlotte, North Carolina Area

• Plans and collaborates with the Reach teacher(s) to incorporate Project-based learning for further application of concepts
• Assess students and assist in achieving high proficiency levels of NCDPI Math 1 Standards
• Assists in the instruction of individual students or groups of students in all curricular areas as directed by the teacher.
• Monitors individual and/or groups of students in a variety of settings for the purpose of providing a safe and positive learning environment.
• Interacts positively with students and colleagues and facilitates positive interactions among students.

Concord, North Carolina

• Ability to respond to customer inquiries and advise on the appropriate resolution.
• Serves as “Seller” function of the Simon Property Group Giftcard program, Retail products or offerings, other payment products, and / or other mall programs.
• Implements and follows all cash handling procedures per corporate guidelines for the POS and all Simon income-generating initiatives
• Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center’s projects and achieve the center’s goals.

Charlotte, North Carolina Area

• Assists in the instruction of individual students or groups of students in all curricular areas as directed by the teacher.
• Monitors individual and/or groups of students in a variety of settings for the purpose of providing a safe and positive learning environment.
• Interacts positively with students and colleagues and facilitates positive interactions among students.
• Developed steps and special strategies to solve various problems
• Improved the use of anchor charts to display information in classroom
• Increased number of individual and group student pullout sessions to help improve competency level of math concepts

Concord, North Carolina

• Sells new or used vehicles at a profit to the dealership
• Analyzes customer vehicle appraisals and logs vehicles into database
• Improved efficiency and maintenance of wholesale vehicle database
• Greets customers and engages in business development

Charlotte, North Carolina Area

• Take class attendance and maintain attendance records
• Improved presentation of classroom material and Powerpoints
• Update Moodle webpage, grades student assignments, and organize teacher materials
• Discusses and implement strategies of reinforcement and assessment of materials to provide optimum teaching experience for students

-Welcomes incoming guests and logs students into database for advising, tutoring, and mentoring-Answers questions of students with undeclared majors and often refers them to advisors-Directs visitors, in person and telephone using employee and department directories-Initiated and currently operates the social media outlets for the Academic Success and.

-Maintained sales floor and handled sales transactions while achieved productivity and sales goals for store-Provided friendly customer service and served as in-store consultant -Some management training including knowledge of opening and closing, refunds, and exchanges

-Tutored approximately 25 high school students in Mathematics and English twice a week throughout 2 sessions-Researched different learning strategies for students to utilize in classrooms-Prepared results into an executive summary for the company’s board of directors-Facilitated academic and life skill themed presentations

Harrisburg, North Carolina

Provided friendly, fast and respectable service for customers.

Provided reading and writing skills to students ages 4-7 for school readiness, worked with staffing to prepare and implement daily activities, and supervised students ages 4-7 during Field Trips.

Bachelor Of Science - Bs, Applied Management

Architecture

Activities and Societies: Greer Dawson Wilson Student Leadership Program, Hampton University Gospel Choir, Phi Mu Alpha Sinfonia.