Thao Le Email & Phone Number

Bizzi Vietnam – Pioneering fintech company providing a comprehensive suite of cost management technology solutions to help businesses manage costs effectively and save time according to standard professional processes with international quality.The company currently has more than 160 big customers including Grab, GS25, Circle K, Tiki, Guardian, Mega Market, Wincomerce, Medicare, Pharmacity, DKSH, PNJ, P&G… and more than 4,000 suppliers using the platform daily.RESPONSIBILITES:- Be the first point of contact in dealing with support via call/ email/ Zendesk...- Solution consulting: Work directly with Clients/ Partners for optimizing solution and developing new features.- Ensures customer goal by providing customized tools, analyzing and resolving user issues efectively and ongoing support.- Onboard new customers, follow up on renewals, encourage up-sells and cross-sells.- Ensure customer satisfaction by providing quality answers and exceptional support.- Identify user requests from technical issues, questions, recommendations, change request,... to enhance product.- Participate in integration projects with third parties to our clients (sftp folder, API).- Work as Project Manager: Timeline management, create ticket (Jira) and assign task to Dev team, meeting with client to understand their demands...- Other internal tasks: Weekly workshop, reports, customer satisfaction survey, updating new features and support new members...ACHIEVEMENT:- Total 56 Clients in charge (MNCs & SMEs): Circle K Vietnam, FamilyMart, Emart, La Vie, AB Mauri, VFBS, Dell, RMIT, Pham Nguyen Food, Tin Nghia Group, SeaCorp, Indovina Bank, BPCE IOM, Fundiin, Navigos, Imexpharm...- Total renewal & upsell revenue in 2023: ~800 mils VND- Total renewal & upsell revenue in 2024: ~1.2B VND- CSAT (Customer Satisfaction) & NPS (Net Promoter Score) ~ 9.0/10

Ho Chi Minh City, Vietnam

HR1Jobs is a recruitment online platform, based on HR1Vietnam Holdings - one of the leading Human Resources Service provider in Vietnam and APAC.RESPONSIBILITES:- Searching for potential clients- Consulting and persuading clients to buy the service or sign a contract- Answer questions and handle arising problems in a timely manner for clients- Searching & selecting suitable candidates according to client's requirements- Expand the network of relationships with clients and candidates- Report work results to superiors and other tasks as assignedACHIVEMENT: Top 1 Sales of June

Ho Chi Minh City, Vietnam

Founded in 2008, NCT Corporation was originally named NhacCuaTui Corporation, according to our first product NhacCuaTui.com, a music sharing website where people can share their favorite music to friends and others.RESPONSIBILITES:- Drafting, reviewing and translating contracts;- Managing legal documents and records;- Preparing business registration documents;- Doing other tasks as assigned.

Ho Chi Minh City, Vietnam

RESPONSIBILITES:- Drafting, reviewing and translating contracts, forms, and relevant legal documents;- Conducting legal research in fields of enterprise, intellectual property, etc;- Performing tasks related to intellectual property such as drafting legal advice, quotation, POA, reports,...; searching brand information; preparing trademark registration files, ect;- Writing legal articles: https://rachelfirm.com/;- Preparing for legal Webinars with Google: https://youtu.be/722gONJtMmc;- Doing other tasks as assigned.

Mini - Master Of Business Administration

Bachelor'S Degree, International Trade Law