Thiago Lima Email & Phone Number

United States

Remote

● Management of complex and critical projects in the IT area, coordinating all phases of the project from the beginning to the end of the project.● Managing the people involved in projects.● Management of project resources and tasks.● Responsible for managing and providing direction to project team members.● Agile Project Management: Facilitation of Scrum ceremonies (Daily, review, retrospective, and planning).● Participation in strategic decision making with the IT executive team.● Participation in meetings for requirements gathering and process design.● Responsible for continuous improvement in the project and systems management area.● Generation of functional specifications and test plans related to patches and enhancements to the Oracle JD Edwards system.● Generation of training material for the Oracle JD Edwards system.● Training for users.● Technical analysis of applications and reports, log analysis, and program debugging.● Mentoring for other IT staff.● Monitoring of call statistics for the systems involved.● Third level support for answering calls and questions regarding the business flow.● Management and/or support homologation of enhancements or new implementations.● Configuring, documenting, and generating prototypes for new systems.● Setup and configurations in the JDE system.● Support for the JDE system in the Manufacturing, Sales, Purchasing and Inventory modules.● JD Edwards access control.● Creating, configuring, and releasing access to JDE users.● Creating menus, configuring application security, configuring print profiles in JDE.

Remote

● Functional analysis and support on the JDE system and various integrated systems for subsidiaries in Canada and the United States.● Project leadership, generating project plans, gathering requirements, generating project status presentations, solving problems, and providing direction to the team.● Managing meetings to analyze and understand issues, user training, and system patches.● Participation in meetings for requirements gathering and process design.● He worked with managers from different areas to understand the needs of these areas and determine IT strategies and actions.● IT process improvement and continuous delivery.● Operational support: Identifying the cause of the error and fixing it.● Setup and configurations in the JDE.● Creating, configuring, and granting access to JDE users.● Generating reports when requested by users.● Creating menus, configuring application security, configuring printing profiles in the JDE.● Implementation of version 9.2 of ERP JDE.● Creation of new business units within JDE.● Implementation of new companies within the JDE ERP system.

Remote

● Third level support for answering calls and questions regarding the business flow.● User training.● Meeting with support teams to evaluate actions taken, incidents, improvements, and call statistics.● Participation in meetings for requirements gathering and process design.● Analysis, control, and management of system improvements.● Development of test plans.● Setup and configurations in the JDE.● Management of small JDE enhancement projects.● Controlling access to JD Edwards.● Creating, configuring, and granting access to JDE users.● Creating menus.● Configuring security of applications, reports, and tables in JDE.● Configuring print profiles in the JDE.● Version migration of ERP JDE.● Creation of an invoice validation system in ERP JDE.

Remote

● Guidance to users in the use of the JDE purchasing and sales modules, assisting them in the processes of creating, reviewing, and approving requisitions and purchase orders, sales, and transfers.● Supporting users in the processes of receiving and transferring materials, troubleshooting problems related to branches and JDE items.● Verification, analysis, and correction of errors in general in JDE's purchasing module.● Reviews and changes in the general JDE registry.● Participation in meetings for requirements gathering and process design.● Support to the JDE system: Analyst responsible for the JDE, acting in demands for improvements, corrections, and calls, as well as management of these activities.● Setup and configurations in JDE.● Sales Forecasting Project.

Remote

● Functional service in the purchasing module (PTP) of JD Edwards in Brazil, Chile and Argentina.● Guidance to users in the use of the purchasing module of JDE, assisting them in the processes of creation, review and approval of requisitions and purchase orders.● Supporting users in the processes of receiving and transferring materials, solving problems related to branches and JDE items.● Verification, analysis, and correction of general errors in the JDE purchasing module.● Reviews and changes in the general JDE registry.● Knowledge Base - Maintenance of categories and procedures, elaboration, and adaptation of process modeling in VISIO and BIZAGI.

Rio De Janeiro, Brazil

● Configuring and administering e-mail, Internet Explorer, and user profiles.● Sharing and accessing folders and files in Windows.● Configuring and installing networks. Monitoring and administration of Windows network servers, backup software, antivirus, and web server.● Help Desk providing support to users. Software installation and configuration, network printer installation and configuration. Opening, processing, and closing calls.● Computer maintenance, diagnosing and correcting hardware and software problems.● Configuring e-mail, Internet Explorer, user profiles, sharing and accessing folders and files in Windows XP, 2000, 2003 and Vista.● Monitoring and administration of Windows network servers, backup software, antivirus, and web server.● Preventive and corrective hardware maintenance, network configuration and installation, virus and malicious software removal.

Master Of Business Administration - Mba, Project Management, 8.5

Technologist, Systems Analysis And Development, 8