Thomas Beard Email and Phone Number
Thomas Beard work email
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Thomas Beard personal email
Thomas Beard phone numbers
Areas of Expertise-
Keycom Technologies
View- Website:
- keycom.net
- Employees:
- 13
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Customer Technical SupportKeycom Technologies May 2015 - PresentWinter Park Fl
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Supervisor Of Era (Enterprise Repair Answer)Windstream Communications 2012 - Mar 2015Maitland,Fl.•Supervised 16 technicians taking inbound calls from customers with skills to open tickets for troubles reported on their Voice and Data services.•Developed a team of technicians to be able to provide 1st level trouble shooting and trouble resolution on calls related to customers Voice and Data services. •Empowered and challenged staff to consistently exceed all department metrics including Quality and Handle time -
Manager Of Facilities RepairFdn Communications (Acquired By Nuvox In 2008, Acquired By Windstream In 2010) Jan 2005 - Jan 2012Maitland Fl.•Supervised 23 level II repair technicians with responsibilities to maintain customers Voice, Data and C.O. level voicemail platform. Evaluated technicians on work performance. •Collaborated with LECs to insure outside plant facilities remained within spec to support Voice and Data services. •Provided training and troubleshooting techniques to better equip employees in daily job functions
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Lead Trouble Test Technician Level Ii RepairFdn Communications (Acquired By Nuvox In 2008, Acquired By Windstream In 2010) Jan 2004 - Dec 2005Maitland,Fl.• Assisted and trained co-workers in troubleshooting of customer’s Voice, Data and C.O. level voicemail platform while maintaining all other normal job functions of Level II repair technician. • Interfaced with customers and major Telecom providers to escalate and resolve interconnection and carrier relations issues.• Developed testing and troubleshooting processes and procedures.
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Trouble Test Technician Level IiFdn Communications Jun 2000 - Dec 2003Orlando, Florida AreaMaintained FDN customers Voice, Data and C.O. level voicemail platform. Configured features on phone lines in DMS 500, Octel and centigram voicemail systems. Collaborated with LECs to insure outside plant facilities remained within spec to support FDN phone service. I worked closely with FDN network operations on complex trouble to supply vital information to assist in resolution of FDN network troubles. -
Sales EngineerFdn Communications Dec 1999 - May 2000Orlando,FlI worked closely with sales representatives to configure voice and data circuits. Reviewed and approved orders. Provided training to sales. Trained representatives on basic telephony, FDN provided telecommunication services, and software support for order input.
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Technical Service ManagerExecutone Jan 1993 - Dec 1999Orlando, Florida AreaRan daily operations of service department, provided technical support to field technical staff. Performed remote diagnostic and troubleshooting of PBX equipment. Setup training schedules for technical staff, assisted customers in problem resolutions, interacted with LEC and CLEC’s for proper configuration to interface into PBX equipment, and worked closely with sales and customer service department for design and implementation of PBX phone systems. I also conducted site surveys to determine proper installation of PBX equipment.
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United StatesAddtional Experience Mar 1980 - Jan 1993Executone: Lead Technician, 1989-1993. Provided service and change orders for Major customer’s PBX phone systems, trained field service technicians for proper trouble shooting techniques and installation of phone equipment. I was involved in aiding sales and customer service department in design and configuration of PBX equipment, assisted other vendors, LECs, CLECs at customer site to properly configure equipment; C.O.; T-1; PRI lines for PBX equipment. Executone:Telephone Service, Installer Technician, 1984-1989. Serviced and installed Executone PBX Phone equipment.STROMBERG-CARLSON CORP., Lake Mary, Florida, Installer 1980-1983. Installed digital central office and remote central offices in United States, including hardware and software modifications to central office equipment after installation. Handled customers, including Sprint, Continental Telephone, Verizon, Universal, and Atlantic Bell.
Thomas Beard Skills
Thomas Beard Education Details
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U E I United Electronis InstituteElectrical, Electronic And Communications Engineering Technology/Technician
Frequently Asked Questions about Thomas Beard
What company does Thomas Beard work for?
Thomas Beard works for Keycom Technologies
What is Thomas Beard's role at the current company?
Thomas Beard's current role is KeyCom Technologies.
What is Thomas Beard's email address?
Thomas Beard's email address is tw****@****ail.com
What is Thomas Beard's direct phone number?
Thomas Beard's direct phone number is +140794*****
What schools did Thomas Beard attend?
Thomas Beard attended U E I United Electronis Institute.
What are some of Thomas Beard's interests?
Thomas Beard has interest in Children.
What skills is Thomas Beard known for?
Thomas Beard has skills like Telephony, Telecommunications, Troubleshooting, Voip, Wireless, Managed Services, Ip, Mpls, Call Centers, Ethernet, Networking, Network Design.
Who are Thomas Beard's colleagues?
Thomas Beard's colleagues are Robert Blanchard, Christian Giraldo, Deryk Ryan, Ender E., Debra R. Medina, Ph.d., Rishi Kevin Gupta, Heather Feinman.
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Thomas Beard
I Excel At Quickly Mastering New Systems And Fostering Relationships To Work Smarter.Yukon, Ok -
Thomas Beard
Vp District Manager At Brookshire Grocery Company _ Reasor'S BannerTulsa Metropolitan Area1reasors.com1 +191845XXXXX
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Thomas Beard
Atlanta, Ga -
2bakerhughes.com, bakerhughes.com
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