Thomas Frey Email & Phone Number

King Of Prussia, Pennsylvania

Greater Philadelphia Area

Reading, Pennsylvania Area

Support creation of fleet management division of 1,900 assetsSupport the New Vehicle Supply and National Account departmentsAdminister fleet maintenance and recall programsIdentified areas for improvement and suggest viable alternative processesProcess payments for payable accountsTrack performance and cost metricsAnalyze maintenance expensesPrepare monthly program savings and compliance reports for senior management Create and update program procedures for… Show more Support creation of fleet management division of 1,900 assetsSupport the New Vehicle Supply and National Account departmentsAdminister fleet maintenance and recall programsIdentified areas for improvement and suggest viable alternative processesProcess payments for payable accountsTrack performance and cost metricsAnalyze maintenance expensesPrepare monthly program savings and compliance reports for senior management Create and update program procedures for training of new fleet personnelProcess customer requests via telephone and email in a high volume contact center environmentAudit repair estimates, negotiate costs and approve invoices Show less

Reading, Pennsylvania Area

Process customer requests via telephone and email in a high volume contact center environmentHandle, document and resolve customer problems with detailed follow-upPrimary point of contact for emergency equipment failure situations

Lancaster, Pennsylvania Area

Manage a team of up to 8 techniciansManage workflowQuality assurance and customer satisfactionSales of automotive repair and service work

Easton, Pa

Manage a team of 5 techniciansSchedule and manage workflowQuality assurance and customer satisfactionSales of automotive repair and service work

Exton, Pa

Manage classes of approximately 30 studentsAdminister policy to studentsPublic speaking and presentation

Maple Shade, Nj

Process customer requests via telephone and email in a high volume call centerAudit repair estimates, negotiate costs and approve invoicesAssist in new hire training