Tom Hayden Email & Phone Number

London, Gb

London, United Kingdom

London Area, United Kingdom

At Shepper, I work across multiple industries, helping clients with three core propositions;Audit: Real time insights gathered by our nationwide community, in any location in the UK, delivered via a bespoke reporting suite. Solutions: An audit with the addition of an intervention, at the same speed and scale.Mystery Shopping: Capturing real-time customer experiences, for retailers and brands.Our Nationwide community give us the ability to deliver projects at speed and scale, all across the UK.

London, United Kingdom

Gokart is saving restaurants 20% on average on the £12bn they spend on ingredients annually. An app that enables restaurants to order ingredients from high-quality suppliers easily, quickly and for less money. Allowing independents and growing chains to enjoy the same discounts offered to larger chains putting them on the road to prosperity. www.getgokart.com Follow us on @getgokart

United Kingdom

Tlero is an online support platform to reduce employee stress, anxiety and depression.Here at Tlero we understand that a healthy mind is the most important factor in leading a fulfilling, productive life, and that's why we've committed to supporting our users in all areas of mental health and wellbeing - from sleep to relationships to finances, and anything in-between.Our users are provided with 24/7 access to our online support platform that ‘gets you online, to get you offline’. We provide everything ‘wellbeing’ in one place. This includes news that may have been missed, informative articles and wellbeing related videos and podcasts. Our unique ‘InstaConnect’ service allows access to a plethora of services and events available in our user's local area from support groups to meditation classes, including everything in between, at the simple click of a button.

United Kingdom

Business Development Manager at Marketplace for Healthcare Providers. Began role as one of 4 employees, to design a user onboarding process and personalised CRM system, resulting in 35% user conversion rate with less than 10% churn. Due to the success of delivering large growth with users, promotion to lead the sales followed, Quadrupling the client usage within 6 months.Software Sales: selling to net new clients within Private Healthcare a subscription to a start-up ‘Gig Economy’ platform linking them direct to nurses. Ranging from independent businesses with 1 to 2 week sales cycles to large corporate companies with 6 to 9 months sale cycles. Account management: delivering training sessions and demonstrations to all new clients and supplying ongoing support nationwide. Tracking usage, reducing churn and maintaining a strong relationship with all clients.Prospecting: working with just a database of cold leads employing a range of different methods to track and talk to decision makers. This includes mainly cold calling, social media marketing, mail shots, referrals and events.

London, United Kingdom

Working within a Start-up tech company, focusing on bringing an online marketplace to the world of agency staff within health care.Guiding nurses through compliance checks is the main focus, as well as attracting clients to our online platform.

London, United Kingdom

Sales executive at Model portfolio company. Attracting men and woman of all ages to sign up and book themselves in for a modelling assessment, regardless of potential, taking a card deposit and then supporting them until they came in for have a photoshoot, managing to have a 90% turn up rate and averaging 22 bookings p/w resulting in £15000 p/w portfolio sales.Telesales: calling cold and warm leads with a view to booking clients into the studio for a modelling assessment and portfolio shoot, taking a cash deposit to confirm their space within a 20 minute call, regularly hitting above the target of 4-5 bookings a day. Troubleshooting: reassuring clients of any potential problems and tackling daily hurdles to make sure I hit my target; dealing with post-booking questions and queries, whilst maintaining a professional and personal service throughout. Sales record: maintaining a good sales record week in, week out, regularly hitting my targets and exceeding them.

Menswear Designer Building a brand: maintained a menswear brand over 4 years, keeping up with current trends, accounting, sales and marketing, website design, events, social media, customer liaison, recruitment and research and development. Design: self-taught menswear designer, incorporating all aspects of creating a garment from the initial design stage to pattern cutting, grading, sewing and the finished product.Sales: Learning skills in business to business sales and securing my products in different boutiques globally, as well as being the ambassador for my own brand and securing personal sales and repeat customers. Social media: Gaining vast knowledge of many different platforms which you can use to promote products online.

London, United Kingdom

B2C Sales: working in a variety of locations, tap-room, market places, wine stores and events, doing B2C sales giving a full background of the product and offering samples with a the view to engage new customers.Customer service: managing the tap room bar and providing an engaging and unique experience to new customers and regular visitors. Being on hand to explain a range of different products and supplying information regarding the background of the company.Start up Experience: being one of 5 employees, putting my experience of owning an independent business to push the company forward and fulfil any role required.

London, United Kingdom

• Customer relations: meeting and greeting customers (old and new), giving them the best possible experience, prompt service and a high level of assistance with order selection.• Bar management: having built a high level of trust with the owners, dealing with the day to day running of the pub on their behalf, always driving sales and beating targets set, remaining within a tight budget but always succeeding to maintain the exceptional standards of the pub, supervising a team of staff and resolving any problems/issues efficiently.• Stock management: liaising with breweries and suppliers and negotiating the best deals possible, researching and trialling new products, cellar organisation and cleaning duties. The perk of this responsibility was that I had the chance to learn about the beer and spirit industry, from the production to the final sale, gaining a huge interest in becoming part of it and trying to quench my thirst for knowledge in a previously unknown field.• Events: attending key events as an ambassador for the pub, establishing business contacts and networking.

London, United Kingdom

• Deliveries: collecting and delivering urgent medical goods from various hospitals and clinics within London, sometimes of a sensitive nature, and often working long hours, however being able to maintain a good image of the company, often in difficult circumstances, employing tact and discretion, always with a positive attitude. • Targets: As with any job targets were set, but with urgent deliveries it was essential that these were met, in a timely and professional manner. Having to gain the experience to cope with the pressure of this job, where at any time there could be a setback, always having to use initiative and coping with problems fast.• Training: whilst having to navigate all areas of London, I learnt all the relevant postcodes and gained a large amount of knowledge about the city and its suburbs in general. Gaining specialist training various medical and chemical products, ranging from organs, urgent medicine, biochemical supplies and blood samples.

London, United Kingdom

• Handling precious metals: valuing precious metals (jewellery, coins, trinkets and dental waste) using various techniques to ensure authenticity and correct value, often under scrutiny when dealing with high value commodities and maintaining a high level of attention to detail within the working environment.• Customer Service: telephone liaison with existing customers and new clients, providing valuations and answering queries and procuring new business.• Sales and Marketing: business to business sales were important to, having to contact jewellers and dentists, often without invitation, to buy their precious scrap. Also using initiative to salvage non-precious scrap metalsand high quality jewellery/ watches to sell in an alternative online market, thus minimising waste and often turning a greater profit.• Targets and incentives: Targets were always set and were a big part of this competitive role, whether they would be to gain a certain amount of new customers, gain the most profit of each item received and valued or just the amount of accepted offers we personally received. This was the part of the job I always thrived at, I constantly made the company the highest profit and received the most amount of accepted offers.

Norwich, United Kingdom

Independent business owner and Tailor. Self-taught luxury menswear designer with a focus on quality and detail in a smart-casual design. Creating a online store which in turn attracted interest from high profile buyers in America, U.K, Russia and Australia.Building a brand: maintained a menswear brand over 4 years, keeping up with current trends, accounting, sales and marketing, website design, events, social media, customer liaison, recruitment and research and development. Design: self-taught menswear designer, incorporating all aspects of creating a garment from the initial design stage to pattern cutting, grading, sewing and the finished product.Sales: having started taking £6,000 in the founding year, growing that to £40,000 of sales in year 4 whilst sticking to principles in regards to personally making each item. Sold to boutiques in America, Russia, Australia and the U.K, building strong relationships resulting in repeat customer sales and referrals.Social media: Building a social media following of over 7000 follows on Tumblr, Instagram and Facebook which led to having 100% social media sales and receiving 40% customer engagement on each post .

Norwich, United Kingdom

• Design: Working as the head of a team, designing and creating pieces for a fast fashion line. Constantly researching current trends, creating samples, pattern cutting and producing different items of clothing, getting them production ready, then overseeing the photography process, styling and editing.• other roles: As well as leading the design team, I also helped in all other aspects of the business, model scouting, styling, photoshoots, photoshop, buying and logistics.