Thomas Hill Email & Phone Number

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●Actively manage the customer Proof of Concepts and provide implementation assistance.●Develop bespoke customer solutions to alleviate product shortcomings.●Feed product enhancements back to Engineering Management.●Provide customers with detailed information on every technical aspect of product.●Assist Engineering with development support and technical knowledge of customer deployments.

● July-2011 - 6 month secondment to JPMC Bank NJ,US • Integrated Thrupoint's Click2Communicate for a major financial institution's corporate-wide address book and Cisco PBX infrastructure. • Provided on-site support, formal training and customer specific documentation for the operations team during production roll-out.● September-2010 - Technical Lead on Thrupoint's Click2Communicate Application • Planned and delivered product updates to meet customer requirements. • Customer contact point while integrating product with customer's existing infrastructure.● July-2010 - Prototype Development • Developed numerous working telephony application prototypes to demonstrate technical capabilities to customers. • Advised customers on their deployment strategies and integration with SIP elements in their Network● April-2010 - Senior member of the Thrupoint Service Broker development team. • Developed numerous adaptation modules to alter communications between network components. • Developed an application common data model utilizing hibernate and ehcache technologies.

● Key team-member in the conversion/re-writing of the Ubiquity SIP Container from JSR116 to JSR289.● Coordinated High-Availability deployments, utilizing Virtual Machine and Load Balancing technologies on multiple deployment platforms such as Redhat, Solaris and Windows.● Design and Implementation of Application Server SDKSimplifying and enhancing SIP Servlet development for controlling SIP call state and RFC compliant detection of active calls.

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