Thomas Hogue Email & Phone Number

Tukwila, Washington, United States

Leading a team of 17 employees dedicated to providing our members excellent customer service. Responsible for coaching, call monitoring, schedule adherence, escalations, and accountability for the team.

Remote

Kent, Washington, United States

• Recruited, hired, and led team of 11 loan officers to produce$295,081,341 in funded loans, 718 units, in 2021.
• Built networking and referral systems through realtors andtitle companies.
• Trained employees on branch operations and mortgagesoftware such as LFC by Mortgage Cadence.
• Conferred with underwriters to aid in resolving mortgageapplication problems.
• Maintained knowledge of loan products, underwriting,processing procedures and general guidelines.

Tukwila, WA

Ensuring the mortgage department performs optimally by developing and delivering timely and relevant tools, training, and programs that enable employees to meet objectives while delivering the highest levels of service. Project management, process and procedure writing, creating and publishing department wide communications.

Bellevue, Washington

Responsible for assisting members achieve home ownership goals by providing superior service and delivering great value, while maintaining their complete trust.NMLS ID 565653The postings on this site are my own and do not necessarily represent BECU's positions, strategies or opinions.