Thomas Jensen Email & Phone Number

Plainfield, IL, US

Chicago, Illinois, United States

• Achieved ecommerce channel goals through development and execution of online merchandising strategies for both new and existing customers
• Owned lifecycle management of merchandising and personalization content online including promotions, digital assets, and business rules, ensuring accurate and timely information are always available to customers
• Lead a team that developed online merchandising and personalization strategies as well as overall was accountable for the execution of the strategies online
• Partnered with Digital Analytics team to evaluate digital KPIs and make appropriate adjustments to optimize performance
• Reacted to business trends in a timely and efficient manner while ensuring continuity with strategic business goals
• Shopped competition and keeps current on the latest merchandising and personalization trends within the wireless industry and amongst other online retail leaders

Greater Chicago Area

• Managed and produced content for all UScellular web properties (including desktop website, mobile website, and online customer portals).
• Oversaw the online presence of product categories and associated promotional campaigns for both prospective and existing customer segments.
• Lead the execution of website merchandising activities including product placement, dynamic cross-sell/up-sell, promotional offerings, business rules management, and critical communications.
• Drove the e-commerce Channel strategic vision within enterprise projects and lead the e-commerce track of work throughout the project development lifecycle.
• Managed the propagation of content in accordance with plans and serve as the e-commerce merchandising expert during major releases.
• Collaborated with e-commerce channel groups (including front-end development, quality assurance, release management, and external solutions providers) to align work streams and optimize the online customer experience.

• Created and maintained content for the Company's external website.
• Coordinated the development and receipt of catalog data, images, and product content for publication on the website.
• Worked cross functionally to execute site merchandising activities including keyword updates, cross-sell maintenance, product presentation, promotional offerings, and other critical communications.
• Consulted with content manager and web designers on the design and creation of interactive content.
• Collaborated with Copywriter and SEO analyst to manage and maintain tracking tags and keywords ensuring that content is optimized for search engine results and reporting.
• Developed and maintain scheduled placement of content in accordance with plans, policies, procedures, and agreed-upon timelines

• Designed, developed, and maintained client web sites and platforms using the latest HTML, CSS, MySQL, JavaScript and jQuery techniques.
• Provided client and third-party technical support and drove enhancements based on analytical data, client, customer, and user feedback.
• Established working relationships with clients and maintained regular short-term and long-term strategy/development projects.
• Coordinated a team to deliver responsive quality solutions and promotions while adhering to strict deadlines.
• Developed, designed, and deployed email marketing newsletters to target specific audiences and deliver branded messaging to best suit the client's needs while reviewing analytics to adapt to an ever-changing fluid market