Tom Davies Email & Phone Number

Orlando, Florida, United States

Global

● Oversees the strategic direction and cloud technology infrastructure for a 4,000-employee business-to-business (B2B) cloud services platform—translating business strategy into technology solutions, managing 40 service lines, providing oversight to multi-million P&L, and identifying millions in cost savings.● Leads a team of 250 engineers and vendors across North America, Europe, India, and Australia—recruiting and retaining a skilled team, assessing performance, developing talent through coaching, and implementing training structures that resulted in 80% training certificate coverage for the team. ● Develops annual and long-term technology strategic plans—building technology roadmaps, establishing architecture, creating resources for team members, and building engineering teams to align with corporate objectives including establishing a site reliability engineering (SRE) team to drive uptime-focused practices within support, engineering, and operations. ● Orchestrates process improvements and automation that improve reliability and operations including transitioning 80% of physical labs and data center assets to cloud platforming including Amazon Web Services (AWS), Azure, and Google Cloud Platform.

Orlando, Fl

● Appointed by executive leadership to oversee the restructure and modernization of the company’s SaaS cloud operations and engineering—implementing automation systems, resource upskilling, and CI/CD pipeline development strategies that resulted in a 95% improvement in system reliability, a $5 million annual cost reduction, and improved gross margin by 51%. ● Served as an engaged leader to a technical team of 310—developing resource training, providing coaching, and building strong channels of cross-functional collaboration with R&D and product management for enhanced SaaS enablement on application platforms.● Directed process improvements that reduced impacting incidents by 34% in 2020 including a self-service functionality for legacy hosted tasks which boosted efficiency, lowered load, and enhanced satisfaction.

Orlando, Florida Area

● Responsible for the company’s transition from monolithic legacy applications to SaaS-enabled services—building the operational and engineering team structures that increased performance while keeping headcount flat through automation and skills enhancement.● Served as the cloud technology operations subject matter expert for clients—acting as a strategic advisor to provide recommendations tailored to specific needs and ensure a 98% customer retention rate. ● Established corporate vendor management processes—building strong relationships, negotiating contracts, and delivering $4 million in annual cost savings.

Florida

● Oversaw the strategic direction and operations across the company’s cloud, DevOps, and analytics product and service lines—partnering with customers and business teams to establish viable use cases, determine the appropriate technology execution path, build consensus, and direct engineering activities.● Cultivated strong relationships with a network of customers and senior leaders—building trust, aligning priorities, and achieving 30% target growth across customer sales.

Orlando, Florida Area

Providing CTO support to our business development and product management teams to develop and implement new partnerships, deliver innovation and value to our customers and help drive Citrix product and cloud strategy.

Orlando, Florida Area

Creating leading cloud products and capabilities to help customers cut through the hype and solve real world problems faster and more efficiently.Delivering an adoption services function that helps our customers harness cloud technologies to grow their businesses faster.Interim XenServer Product Manager - Global responsibility for restructuring the XenServer PM team and roadmap.Board member of the Cloud Ethernet Forum. (2013-2014) http://www.cloudethernet.org/Driving strategic development of the business through customer engagement, product development, partnerships and acquisition.

● Developed the cloud services roadmap and strategy for the Fortune 100 technology company—overseeing the technology direction, engineering management, and executing partner selection and acquisition activities, solidifying Dell's prominence in cloud services.● Managed and scaled a global engineering team of 42 software and systems architect developers, while also recruiting over 60 engineers dedicated to the cloud program across expansion sites in Dublin, Ireland and Austin, TX.

Responsible for development of the Tata Communications public cloud. Key focus was on the core service delivery fabric, billing interfaces and service development. Initiated the TCL/Dell relationship in the cloud space.

Responsible for the Strategy, Architecture and Implementation groups within global IT. Responsibilities included the definition of strategy, architecture, engineering and implementation functions for network, messaging, telephony, client and server platforms on a global basis.

Development Manager for Global Desktop project. Coordinating development and release of a corporate desktop to 107,000 machines globally.Latterly working in the CRM group within global IT to vet and review new projects.

Contract to deliver three security projects.

Contract to deliver a Remote Access strategy.

Contract to provide interim management of the Server team.

Establish the Windows NT Infrastructure upgrade project to replace an aging Netware environment with a new Global multidomain Windows NT environment for the branch and network.In addition, establish a Project Support Office to coordinate the efforts of the Desktop and Notes teams.Contract Position

Branch infrastructure replacement project. Merged into Strategy-Phase 1. Assumed role of Execution Architect for a new Siebel implementation.Contract Position

Bsc, Computing And Micro-Electronics

Microelectronic Engineering

Education record

Signals, Communications and Reconnaissance