Thomas Bynum Email & Phone Number

United States

Remote

• Drove the execution of multiple simultaneous, cross-departmental projects and programs with a specific focus on the Revenue Operations department initiatives.
• Built strong relationships and collaborated closely with internal teams and stakeholders, including individual contributors, team managers, and C-level executives.
• Developed and managed complex project plans focused on leveraging available resources, collaborating with existing priorities, and meeting project goals and deadlines.
• Proactively identified and facilitated discussions around risks, blockers, and dependencies. Helped the team find resolutions, and shared regular updates with stakeholders to maintain project visibility.
• Delegated responsibilities, handled conflicts, and provided timely feedback and coaching to team members.
• Contributed to PMO team development and overall process improvement by building repeatable project management processes and standards to support scaling, tracking, and reporting on company goals and performance.

• Oversaw the planning, initiation, budgeting, execution, and wrap up of over 35 large scale corporate volunteer projects annually, representing more than 2,000 individual volunteers and over $400,000 in contracts.
• Created easy-to-understand project communications for both internal and external stakeholders, including project charters, volunteer instructions, and recruitment materials for corporate partners.
• Developed strategic partnerships with local and national organizations, established new corporate social responsibility beneficiaries, and ensured cross-functional alignment to achieve company goals.
• Managed 4 full time staff members across multiple teams and contributed to overall onboarding for all new team members by conducting project management specific trainings and on-site volunteer management instruction.
• Stepped into disaster response management role during four large scale disasters that struck Nashville, including volunteer and asset management, coordinating with city, state, and federal agencies on disaster response.

Greater Nashville Area, TN

• Managing over 140 trainings from different cross-functional teams, empowering attendees for success by motivating and training them to meet grant deliverables, while addressing questions from the partner organization.
• Developing strategic partnerships with partner organizations, as well as identifying new partnerships, managing relationships, and fostering positive cross-functional communications in alignment with company goals.
• Deepening and broadening the company's relationship with C-level executives, top-tier Founders, high-value connectors and partners, driving increased revenue and profit to achieve the company's ambitious growth.
• Inspiring, motivating, and supervising up to 15 interns at a given time, ensuring their work is completed on time and up to standard, while disseminating relevant job training materials, as well as serving as a.
• Exercising exceptional judgment to effectively manage multiple projects with shifting priorities from executive management, proactively communicating progress and meeting project deadlines independently with minimal.
• Positively contributing to the success of the company but employing first-class talent acquisition methodologies, recruiting, hiring, onboarding, and training over 40 college and graduate student interns for.

Nashville, Tennessee

• Diligently managed over 50 cases simultaneously, to resolve healthcare or insurance issues related to Medicaid/Medicare, including application processing, eligibility review, hearing preparation, and escalated customer.
• Proficiently navigated case tracking software to pull reports on current workload for grant reporting and identify systemic issues, as well as assessed, analyzed, cross-referenced, and reviewed system information to.
• Strategically developed process improvement initiatives which tremendously impacted performance by reducing case time, improving client experience, and simplifying onboarding, which positively exceeded all success.
• Provide technical assistance on healthcare questions to partner agencies and advocates across the state via phone and email, while leveraging advance proficiency in system software, desktop applications, and.
• Authored, created, and designed training manuals on healthcare eligibility, regulation updates, as well as tips for assisting clients, and maintained a competitive edge by utilizing persuasive communication.

Brentwood, TN

• Completed projects on time within budget and scope by setting deadlines, assigning responsibilities, and monitoring progress including conducting weekly executive meetings to review staff schedules, project status, and.
• Established and fostered strategic relationships with vendors and coordinated with internal resources for the flawless execution of projects to ensure all projects were delivered on-time, within scope, and within budget.
• Resourcefully implemented new project management protocols and file management systems, including an agile framework for the development team out of 3 locations, which resulted in a reduction in time, clearer project.
• Collaborated with external vendors to manage timelines of printing or contracting work, negotiated the most favorable win/win solutions which proved to be both profitably, and beneficial to all parties involved.
• Spearheaded, created, and led training in marketing offices across the United States, and served as mentor to the global team of 30+ members, keeping them abreast of the most competitive, innovative, and latest trends.
• Chaired weekly status meetings with different marketing groups to keep up to date on any projects or impediments that need immediate attention, discussed project roadmaps, milestones, operational inefficiencies, and.

Nashville, TN

Served as the interface between account services teams and the creative department, helping to coordinate projects and workflows within the agency. Worked with the account services team to capture all client requests and communicate them clearly and concisely to the creative department, and relaying our progress back to the client. Managed the creative.

Brentwood, Tennessee

I contact patients who have left one of our residential treatment centers at different intervals to assess how they are post-treatment. In addition, I maintain an extensive database of all the participants in our research to help keep track of who has been contacted and who still needs to be called. Once a participant has finished the follow up I help.

I supervised 8 interns and 20 volunteers, organized and ran training for volunteers to prepare them to assist at camp, as well as maintained their schedules, interviewed new volunteers, and led weekly meetings with volunteers and interns. I also prepared for weekly camper registration for over 1100 campers over 8 weeks, as well as procuring and organizing.

I conducted experiments on behalf of graduate students and professors, following all IRB procedures and protocol. I also assisted with data entry and collection, experiment planning, and journal research. In addition I attended weekly lab meetings to discuss future projects, ongoing research, and work in other areas of psychology.

I was in charge of supervising, training, and scheduling 20 part-time photographers and managing photo operations to ensure all assignments are fulfilled and that effective communication happens across three departments to provide a cohesive artistic element to each newspaper. I also oversaw the use, checkout, and maintenance of over $15,000 worth of photo.

I assisted with camp correspondence and administration, and supervised 25 volunteers and interns with class assignments and project preparation, as well as led weekly meetings with volunteers and interns. Additionally, I managed preparation for and execution of weekly camp registration for over 100 campers each week and served as the first line of contact.

Bachelor Of Arts (B.A.), Psychology And Photography

High School Diploma