•DPS certified LTC instructor for the state of Texas •Created and delivered an introductory civilian course for Vehicle CQB•Trained 80 hours with US army marksmanship unit in small arms (M9/M4) and long range (M14 iron sights) applications•Experienced in competition marksmanship matches: 3-Position Air-Rifle, 2-Gun: Pistol/Rifle, Bianchi Cup, Patriot Sporting Challenge (Trap/Skeet, Precision Pistol & Rifle), and Winston P. Wilson

•Operationally serves the Chief Actuary/Chief Risk Officer of NWL as a Chief-of-Staff, leading the efforts of insurance product development.•Worked with the majority of the C-Suite/Executive leadership in developing high-level strategic plans, while facilitating the execution at the operational-level.•Founded the Actuarial Committee of Technology, that explores new technology and processes applicable Actuarial Department advancement.•Facilitated the successful launch of three new annuity products focused on specific sales channels, while also leading cross-functional communication and coordination of the Oracle Insurance Policy Administration implementation.•Successfully harmonized executive and operational level of communication and implementation of a reinsurance transaction worth $1.7 billion.

•Direct communications and process-building projects for small business owner clients. •Manage stakeholders through clear and effective communication of project status, cost, and milestones.•Work with executive leadership to implement streamlined scoping processes.•Successfully closed 95% projects on-time and under budget.

• Provide onsite consultation and training for both new and existing clients (local law enforcement agencies) in 13 different states.• Successfully implemented software technology projects to over 70 law enforcement agencies• Assess requirements of law enforcement agency and determine best fit and practices for use of software technology• Train users in system set up, administration and maintenance.• Keep up to date on new functionality and learn new modules.• Train and advise on best practices from executive/ administration level to patrol to local law enforcement agencies of various tier levels.• Assisted law enforcement agencies with adjustment and compliance to obtaining or maintaining CALEA Standards and Texas Police Chiefs Association Recognition Standards.• Collaborated with Sales and Development teams to provide input and guidance on the improvement of software and client relations (testing/QA).• In coordination with Marketing and Client Relation teams, setup the schedule and format for regional training workshops designed to convey new product suite enhancements and updates to current clients. • Created a strategic plan that can easily replicated for all future workshops to include scouted locations that were determined to have high chance of success based on Geo-Spatial analysis.

• Supervise inmates in housing units and those segregated for administrative or punitive measures; instruct inmates in housekeeping and sanitation; supervise the issuance of clothing and other personal effects to inmates.• Make periodic and random patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals; maintain control and discipline including use of physical restraint and restraining devices; prevent the introduction of contraband into the institution.• Check inmate mail for possible contraband; maintain a periodic patrol either inside or outside the institution to ensure the security and integrity of the institution. Monitor, supervise and screen inmate visitor traffic.• Instruct inmates and maintain control in areas such as the inmate food service area, auditorium, etc. Observe for signs of disorder or tension and report such observations to a higher authority; counsel with inmates regarding institutional, domestic or emotional adjustment problems.• Maintain a record of equipment, supplies and other items; maintain and demonstrate proficiency in the use and care of firearms, restraint methods and equipment and emergency measures; maintain knowledge of communication and other electronic equipment; instruct inmates in the proper care and use of institutional equipment.• Maintain master inmate location counts; setup and receive inmate counts and be familiar with the entire operation of the Control Room; initiate and participate in search of inmate recreation areas, work areas, and housing units to prevent the introduction of contraband items.• Maintain proper security of inmates being transported; ensure that all transportation permits are completed accurately and signed by the appropriate authority; institute proper restraints as appropriate for inmate's custody classification; check transportation vehicles daily.

• As a veteran non-commissioned officer (NCO), facilitate clear communication between command and execution for both Military Police and Combat Engineer military occupational specialties (MOS).• Trained for military police operations in both field and garrison missions, demolition and construction of bridges/ obstacles for military objectives; and landmine warfare.• Cross-trained in other MOS’s including Military Intelligence, Infantry, as well as advanced marksmanship (Small Arms & Long Range.)• Designated subject matter expert for instruction and advisement of capabilities on all military weapons, equipment, and vehicles that fall under the MP and Combat Engineer Modified Table of Organization and Equipment.• Previous Recruitment and Retention NCO, and was Recruit Sustainment Program Instructor.• Operation New Dawn (2011): Responsible for the safe withdrawal of U.S. Army resources and personnel from Iraq.- Served as Assistant Convoy Commander, Team Leader/Pace Truck Commander, Convoy Escort Team Intelligence Officer, to ensure convoys moved smoothly, safely, and swiftly to destinations.- Recognized as NCO of the Month while on deployment to Iraq in September 2011.• Operation Noble Eagle (2002 -2004): Responsible for physical/personnel security of Army property and personnel, including the Pentagon, Fort Myer, and Fort McNair, as well as Army and Department of Defense VIP’s, including the Secretary of Defense and Joint Chiefs of Staff.

• Trained to efficiently react in emergencies and exhibit problem-solving capacity when handling a various law enforcement activities.• Proactively maintained situational awareness to prevent criminal activity and foster safety of Arlington citizens.• Responded to and gathered preliminary information from criminal and civil calls as well as prepared detailed incident reports.• Provided testimony for court hearings related to aforementioned incidents. • Temporarily assigned to CID – Auto Crimes Unit, conducting hit & run investigations that lead to sustained arrests and convictions.• Tasked to CID – Vice Unit to assist a joint investigative operation with Virginia State Police, FBI, and ICE in conducting prostitution sting; contributed to case information that provided leads for human trafficking concerns in the Asian community.

• Provide administrative support to the Operations Department for events held at the Arlington Campus. • Responsible for general office functions including scheduling events, bookkeeping; and provide support for GMU I.D. card services.

• Provide administrative support Human Resource executives, including answering and directing phone calls as needed. • Manage, organize, and order office supplies.• Provide technical assistance to SEC intranet development project.

• Provide administrative support insurance executives, including processing of policies, claims and account updates.• Responsible for general office functions including answering phones, ordering supplies and greeting guests/clients.