Thomas Fisher Email & Phone Number

Highly accomplished Information Technology management professional versed in data center hosting and networking technologies with both dedicated and shared IT managed services environments. Extensive track record of success managing technical support, server, storage/backup, operations, incident management, network and telephony infrastructure, help desk operations, and collaboration technologies. Excellent record of P&L budget management reducing costs and improving operational efficiencies. Fundamental experience with Agile framework and Oracle project management. Outstanding leadership, managing technical teams, team and performance management, presentation and communication skills. Consistently delivers global IT managed services for multiple customers employing people, process and technology management strategies.PROFESSIONAL TRAINING AND SKILLSITIL v3 Certification | LEAN Six Sigma Green Belt Certification Course | ServiceNow Fundamentals | Azure Fundamentals | Change Management / Service Management | Vendor Management | ITSM |

Listed skills include Vendor Management, Program Management, Management, It Management, and 38 others.

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  Le Moyne College

  Bs