Thomas Insall Email & Phone Number

With over a decade of experience across education, edtech, and program management, I bring a unique blend of instructional insight, technical skill, and operational efficiency to every project. Currently, as a Program & Client Success Manager, I lead initiatives that bridge educational value and operational scalability, supporting virtual tutoring solutions for over 1,500 students annually across multiple schools and districts. My collaborative work with engineering and product teams has streamlined processes and enhanced client satisfaction, resulting in high renewal rates and sustainable growth.Throughout my career, I’ve been committed to understanding both immediate and long-term client needs. Whether it’s guiding new program managers, designing training materials, or spearheading product education, I focus on building solutions that last. My experience includes managing compliance and accreditation standards, developing data-driven insights for program optimization, and introducing automation that reduces operational workload.I’m particularly passionate about leveraging technology and strategic planning to make education accessible and effective. My approach is rooted in a belief that well-structured systems and empathetic leadership create lasting impact.

Listed skills include Microsoft Office, Writing, Higher Education, Research, and 19 others.