Thomas Scanlan Email & Phone Number

Scottsdale,Az.

Carewise Health, A Subsidiary of SHPS Acquisitions companies Responsible for: • Adherence to the System Development Life Cycle, using standard SDLC and Agile (SCRUM) methodologies• Work with Business Analysts and Product managers to define and refine business requirements. • Manage, track and report on all product testing initiatives using best practices for:o Testing automationo Change Management and code deployment o Risk managemento Expense control, project budgets, and earned valueo Project testing resource managemento Creation of quality metrics for the purpose of continuous improvement.• Set objectives for test case development; regression testing; black box testing, entrance and exit criteria metrics• Plan hardware, Database, server and other various system upgrades and patch testing as needed and required by project requirements• Manage and coordinate the Activities of QA Leads on shore for the purpose of planning and defining test plans.• Manage a team (15) of off shore QA testers, for delivery of testing documents, execution within given time frames of all test cases, and automation activities to reduce testing cost and time.Major Accomplishments:• As a QA team, we have not missed a delivery or completion of testing for deployment of new features or enhancements into production• Managed resources on shore and off shore maintaining continuity of work and reducing cost.• Introduction of testing automation for improved test coverage, reduction in time delivery, and increase quality without compromising schedules.• Established process for Software Change management and release management, making it a repeatable process without errors.• Managed the successful testing of a large web based application for managing member oriented healthcare.

Tempe, Az.

Director Product / Project Management 2004-2008Direct Alliance Corporation, A TeleTech Company Tempe, Arizona.Responsible for: • Adherence to the System Development Life Cycle, using standard SDLC and Agile (SCRUM) methodologies• Work with development to define business requirements, products and service • Manage, track and report on all product initiatives using best practices for:o Issue resolutiono Change Management o Risk managemento Expense control, project budgets, and earned valueo Project managemento Marketing collateral development and deliverableso Project lessons learned and corporate compliance audit (SOX, SAS70, and PCI)• Plan hardware and network deployment as required by project requirements• Employee hiring and performance reviews, salary adjustments as requiredMajor Accomplishments:• Maintained relationship with Industry analyst (Forrester Research )• Spearheaded research and drafted first competitive analysis and comparison report for the Direct Alliances solution set and prepared executive staff for meeting with industry analysts (Forrester Research Group). This information was used to create the long-term strategic roadmap for Direct Alliance’s application and business enhancement strategy• Formulated a process for quickly assembling responses to RFI’s, RFQ’s and RFP’s through the use of a response library for various services, solutions and custom system implementations• Managed major client Migration project to SAP within budget• Consistent on-time delivery of system and marketing requirements service offerings (Manufacturing, ecommerce, Insurance, Health Care, B2B)• Managed successful Launch of multiple clients (7 new logos) that included application services for Data Warehousing, EDI, ecommerce, telephony, and network infrastructure within a BPO offering.• Filing of 3 Patent applications’ for in-house developed software solutions

Santa Clara, Ca

Responsible for:• Managing budgets within allocated run rates for product marketing and sales• Architectural oversight of technology & system requirements • Maintained relationships with Industry analyst • Managed development and marketing relationships with, distributors and OEM development partners• Created and maintained product road map, pricing strategies, competitive analysis and industry trends• Created and maintained project plans for marketing, sales and development process providing cost, ROI, change control and delivery timelines• Administered customer beta testing, and customer testimonials in support of customer sales/marketing engagements• Participation in trade shows, user conferences and sales presentations. This included several general keynote sessions at industry trade shows• Active participation in pre and post customer evaluation installation and reviews• Additional role as VP of International: • Identification and recruitment of International distributors • International Marketing and sales assistance • Training of distributor sales and technical staffMajor Accomplishments:• The development and Introduction of the first ODBC drivers available for heterogeneous data access listed in Microsoft’s 1994 ODBC driver catalog• Introduction of 6 major releases of the CrossAccess product including database replication technology and connectivity (SQL, ODBC, & JDBC), and compiler based applications development for Oracle, Sybase, DB2, Datacomm/DB, IDMS, IMS . . .• Negotiated and provided marketing and sales assistance in multiple worldwide OEM developer agreements resulting in revenues of $7 Million+, per year• Established, trained and managed international marketing relationships with distribution partnerships, located in England, Brussels, Germany, Italy, Spain, Japan, Australia, and Malaysia• Negotiated and managed long term OEM relationship with IBM resulting in the acquisition of CrossAccess by IBM

Phoenix, Az

As Sr. Product Development Manager, responsibilities were to establish requirements, functional design and project plans for delivering a PC based solutions. This included creating the product roadmap, launch plans, sales training and working with the various development teams to manage deliverables using the SDLC and project management best practices.Responsible for:• Product budget management and tracking• Created product definitions and pricing strategies based on client needs and industry trends • Coordinating activities between product development and product marketing teams for the creation of collateral, sales tools and documentation• Participation in acquisition strategies as product SME • Management allocation of both internal and external (OEM) Project resource, testing, and deliverables• Identifying and coordinating user acceptance and customer beta testing sites in support of sales and customer testimonial Establishment and adherence to development and project timelines• development• Present at trade shows, user conferences, and sales seminars• Sales organization support for customer presentations pre and post sales• Support established technology partners in client sales situations• Employee hiring and performance reviews

Product Manager for a $218 million dollar product company. Responsibility for a worldwide product company that included a staff of 70 for developing, maintaining, and monitoring Pansophic’s Software Division’s application development tools. This included various acquisition strategies and partnering strategies for strengthening the breadth and depth of the product line.