Thomas Sims Email & Phone Number

Portland, Maine, United States

Augusta

• Develop automated and ad-hoc reports for internal and external consumers.
• Analyze and report on statistical findings to internal and external consumers.
• Develop new projects related to industry needs and trends.
• Develop reporting tools and ad-hoc capabilities on BI platforms (Tableau, Spotfire, Qlik).

Portland, Maine Area

• Produce Analytical Service Reports by request from National Client Managers.
• Pull and Analyze Client Claims data, to highlight areas of potential improvement.
• Provide guidance on claim management techniques and products that UNUM provides.
• Produce Ad-Hoc Analysis for client groups when requested.

Portland, Maine

• Produce Analytical Service Reports by request from National Client Managers.
• Pull and Analyze Client Claims data, to highlight areas of potential improvement.
• Provide guidance on claim management techniques and products that UNUM provides.
• Produce Ad-Hoc Analysis for client groups when requested.

Portland, Maine Area

• Provide customer service by greet visitors, relay office information, and process transactions.
• Provide office support by assisting office staff in day to day needs.
• Work with other students to provide uniformity in training and customer service

Portland, Maine Area

• Provide customer service over the phone by placing orders.
• Answer inquiries about product or procedures.
• Transfer customers to appropriate departments.
• Solicit customers to apply for L.L. Bean Credit Card.

Portland, Maine Area

• Prepared promotional material to increase sales.
• Sold $1,200-$1,500 of advertising space per week.
• Conferred with clients to provide marketing or technical advice.
• Prepared and negotiated advertising and sales contracts.
• Coordinated and supervised activities of Advertising Executives.

Portland, Maine Area

• Provided administrative support to Office of Student Life Administrators.
• Assisted in planning and developing new departmental policies and procedures.
• Coordinated meetings for departments within the Campus Center.
• Consulted with students seeking on campus involvement opportunities.
• Received Dog Pound award for leadership for two semesters.

Portland, Maine Area

• Provided customer service over the phone by placing orders.
• Answered inquiries about product or procedures.
• Transferred customers to appropriate departments.
• Solicited customers to apply for L.L. Bean Credit Card.
• Recognized twice for Customer Service Commitment.
• Nominated for CS [Customer Service] Seasonal Exceptional Service Award.

Portland, Maine Area

• Reestablished defunct group & recruited members through economics department.
• Facilitated meetings between group members.
• Kept track of student and faculty participation.
• Represented members at Board of Student Organizations biweekly meetings.
• Coordinated group finances.