Debra Thompson Email & Phone Number

Gold Coast

• Provide high quality executive support to the CEO including diary management, organising high level meetings and appointments and coordinating complex and sensitive correspondence in a confidential manner.• Provide professional and efficient secretariat support to the Chair and the Board including coordinating meeting arrangements, calendar management, supporting meetings including preparation of briefing papers, minute taking. Board attendance summaries and payments and other supporting duties.• Build and maintain effective working relationships within Government and with external stakeholders as the primary action officer coordinating, drafting and lodging various ministerial correspondence, responses to parliamentary documentation, Ministerial updates, reports and other executive and significant correspondence.• Coordinating Right to Information (RTI) applications by collating information, preparing documents, liaising and negotiating with applicants seeking information, consulting relevant stakeholders, engaging and briefing external legal professionals if necessary.• Identify and take appropriate action in response to stakeholder enquiries, including monitoring and following up of responses by other officers on behalf of the CEO in line with established customer service standards.• Identify emerging issues and trends that may impact the GCWA and escalate concerns to the appropriate office and/or the CEO.

Gold Coast

• Primary executive support to the Chief Executive Officer, inclusive of diary management, accounts processing, email and telephone management, meeting arrangements, internal and external liaison• Prepare and edit correspondence, communications, presentations and other documents as required by the CEO and other Executives• Manage and prioritise workflows to ensure that meeting reports, board minutes, board minutes, correspondence and matters for attention are dealt with in a professional and timely manner• Organise CEO and where appropriate, Chair and Executive appointments and travel arrangements • Coordination of Chairperson’s activity • Attend Board Meetings and accurately record, transcribe and distribute Minutes of Board Meetings as per required standards• Manage and facilitate all logistical requirements including documentation and deliverables re: AGM meetings and outcomes• Communicate directly with Senior Execs, Directors, Management and staff as required re: updates and deadlines• Communicate directly with external industry stake holders, City of Gold Coast, Board Members and government representatives on behalf of the CEO and Executive • Organise, schedule and facilitate yearly AGM, all staff meetings, management planning session, industry and stakeholder luncheons, annual staff Christmas party, annual staff planning days and other company events (inc. the coordination of all associated logistics, venue hire, catering and invitations as and when required and directed by the CEO.• Coordinate special Projects as directed by the CEO

Gold Coast, Australia

This Managing Director sought a Personal Assistant who was:• A very strong communicator• Highly organised scheduler/planner• Provided outstanding high level of customer service• High level attention to detail; • The ability to adapt to any setting• Was solutions oriented• Friendly, professional, courteous, respectful and hard working

Bundall, Gold Coast

Key Achievements• Managed the project of the roll-out of computer upgrades across the Directorate • Provided day-to-day directorate business support to Director’s office and wider directorate team• Facilitated the agenda process for the Economic Development and Major Projects Committee • Provided committee assistance to the City Operations Leadership Team and Commonwealth Games City Operations Project Manager

Gold Coast, Australia

Gold Coast, Qld, Australia

• Provide high level support to the Company Secretary and Corporate Counsel, and ensure the smooth running of the office.• Provide administration support to the University Council, sub-committees of Council and Members of Bond University Limited• Organise elections for membership of BUL, ensuring that all documentation including candidates’ bio’s and voting papers are accurate and despatched in a timely manner, and that appropriate arrangements are put in place for on-line voting• Assemble incoming voting papers and assist the Returning Officer with the counting of votes• Provide administration support to the University Council, sub-committees of Council and Members of Bond University Limited• Speechwriter for the Chancellor• Ensure paperwork regarding Company details is completed accurately for the Australian Securities & Investment Commission (ASIC) and in a timely manner• Organise travel and accommodation for meetings interstate or overseas

Gold Coast And Brisbane

Achievements• Reorganised workflow of the Vice Chancellor’s office by redistributing workload between Vice Chancellor’s staff thereby reducing inefficiencies and maximising team efforts.• Streamlined the flow of information through the Vice Chancellor’s office by establishing administrative processes that tracked the progress of a matter.Key Responsibilities• Email management for Vice Chancellor and Chancellor, including responding to emails, redirecting emails, and archiving of emails• Complex travel arrangements for the Vice Chancellor and Chancellor • Supervision and performance management of two staff• Answered and resolved incoming telephone calls• Maintained calendar of staff movements • Approved purchase orders• Provided hospitality to visiting delegations

Brisbane, Qld, Australia

In the 10 years employed at AMA Queensland, I worked with 11 presidents and was the central point of contact for a Council of 26 medical professions.Achievements• I organised twice yearly rural road trips for the President. This involved researching the issues relevant to rural Queensland; communicating and arranging meetings with doctors, hospital administrators, local health authorities; preparing briefing notes on the issues; organising social occasions; and planning all itineraries. • I facilitated the formation of a united lobby group to negotiate with Government on behalf of the medical profession. • Built a high degree of trust among Council and staff through regular communication and inclusion.• Created a harmonious working environment by working cooperatively with other staff. • Introduced team building exercises which further enhanced the positive vibe among the staff.Key Responsibilities• Oversight and reporting of departmental heads• Liaised with government departments, health professionals and the medical profession on behalf of the AMA Queensland.• Acted as a conduit of information for the CEO.• Kept track of the changing environment of medico-political issues.• Satisfactorily resolved individual member concerns. • Provided secretarial support to AMA Queensland Ethics Committee, and Combined College Chairs meetings. • Attended Executive and Council meetings.• Planned medical leadership 2-day workshop in Noosa (50 delegates)• Set and managed Executive Office and event budgets• Cheque signatory to subsidiary businesses• Coordinated the diaries for the CEO and President AMA Queensland, attended meetings where appropriate, • Confidential support to the Honorary Secretary in the processing and resolution of complaints.

Gold Coast

June 2000 – June 2001 Coordinator Communications & Admissions February 1995 – December 1995 Campaign Secretary RESPONSIBILITIES• Receptionist for Admissions Office• Processing enrolment applications and conducting tours of the school• First point-of-contact for potential students and parents• Responding to enquires about admission• Layout of alumni magazine• Arranging information functions• Co-ordinating fundraising activity• Managing campaign Board• Provide secretarial, administrative support to Campaign Manager

Gold Coast

RESPONSIBILITIES• Organising fundraising activities. These included: fashion shows, annual doorknock appeal, themed events, and badge sales.• Supervision, training and motivation of volunteers• Donor liaison including bequests• Presentations to community groups• Securing sponsorship• Establishing fundraising committees• Preparation of weekly and monthly reports• Financial reporting• Office management• Database management

Essentials Of Stakeholder Engagement

Graduate Diploma Management Innovation, Business Administration And Management, General

Diploma Of Event Management, Meeting And Event Planning

Graduate Certificate In Business (Professional Management), Business Administration, Management And Operations

Bachelor Of Arts (Ba)