Appointed to collaborate on marketing materials as well as spearheaded corporate and private events. Collaborated with clients to create unique and memorable experiences.Selected Requirements:- Oversaw diverse teams in a fast-paced environment- Ran multiple functions simultaneously, providing end-to-end service- Conceptualized and implemented the Concierge Benefits Program increasing brand awareness- Communicated cross-functionally to address and resolve client needs with internal departments- Created full-cycle plans for various events while adhering to strict timelines and budgets- Improved policies, processes, and procedures that reduced risks- Developed long-lasting internal and external business relationships- Strategically utilized digital technologies to enhance the customer’s experience

Supported owner with office administration and client care to provide superior experiences.Selected Requirements:- Managed client’s long and short-term ongoing treatments and financial plans- Provided assistance to the owner in demanding treatments- Reorganized and simplified set-up and break-down procedures- Addressed new and existing customer inquiries and requests- Scheduled and maintained daily timelines ensuring appropriate pace