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@unum.com
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5 phones found area 207 and 423
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LinkedIn matched
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Tim Harper is listed as CX Leader / Operations / Technology Delivery at Unum, a company with 9258 employees, based in Portland, Maine, United States. AeroLeads shows a work email signal at unum.com, phone signal with area code 207, 423, and a matched LinkedIn profile for Tim Harper.
Tim Harper previously worked as VP., Unum Client Service Centers at Unum and VP Billing Experience at Unum. Tim Harper holds Llb, Law from University Of London.
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AeroLeads found 1 current-domain work email signal for Tim Harper. Compare company email patterns before reaching out.
Highly experienced senior level leader with deep experience in building CX operations, recovering and rebuilding failing operations, and integration of technology and offshore operations to enhance the client experience while reducing operational costs. I have deep experience in leading key financial services functions including marketing, underwriting, acquisition, contact centers, onboarding, financial and administration services. In addition, I have successfully implemented business-driven technologies and I enjoy leading people through significant change management and inspiring high performance and driving innovation.
Listed skills include Insurance, Underwriting, Disability Insurance, Health Insurance, and 16 others.
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Portland, Maine, United States
Created a new Client Service operation - the Unum US Client Service Centers, a group comprised of service centers for Small Business, Core Market and Key Client supported by a team managing EoI and Medical Underwriting. The organization includes our Ask Unum, Client Services and Billing operations. I have the privilege of leading a team made up of over 500.
Leading the Billing and Premium Experience for Unum and Colonial Life brands with a focus on:- Operational delivery of billing services and premium payment of $10B in annual premium- Developing new technology to deliver a modern premium payment experience for Group and Voluntary Benefits for both Unum and Colonial brands
Leading the delivery of Quote Unum quoting services to brokers for all Unum quotes in the marketplace. Expanding the footprint of offshore operations and leading the expansion of Unum's quoting capabilities through connected digital quoting.
Portland, Maine Metropolitan Area
Temporarily charged with creating and leading Unum's immediate Covid response FMLA and Short Term Disability functions to handle all incoming Covid claims and leaves and deliver consistent service levels in light of extreme volumes. Led the operations through initial pandemic response and then called back to lead Unum's response to the second wave.
Portland, Maine Metropolitan Area
Leading the delivery of Quote Unum quoting services to brokers for <500 life quotingDelivery of quoting transformation journey to increase speed of quoting while reducing costsLeading Launch Unum operation to deliver highly effective onboarding of new customers from time of sale
Portland
Leading the delivery of contact center based phone and email based service operation for customer and broker servicesDevelopment of capabilities to increase service levels
Portland, Maine Metropolitan Area
Leading the development of Salesforce technology to support the delivery of additional revenue from current customersIncreasing adoption of the new technologyDeveloping Salesforce technology to support operational functions including quoting, onboarding and contact center and workflow between functions
Accountable for the delivery of:- Underwriting services and operations for <500 life group customers balancing risk and sales growth- Renewal operations for 10,000 customers <1,000 lives- Customer Development marketing programs to grow revenue from the inforce customer base
Other employees you can reach at unum.com. View company contacts for 9258 employees →
Linda Ouk
Colleague at UnumPortland, Maine Metropolitan Area, United States
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Brett Baxendell
Colleague at UnumHixson, Tennessee, United States, United States
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Jackie Henry
Colleague at UnumGreater Orlando, United States
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Donna Cagle
Colleague at UnumChattanooga, Tennessee, United States, United States
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Sabrina Landry, Phr
Colleague at UnumPortland, Maine, United States, United States
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Colin Hay
Colleague at UnumAugusta, Maine, United States, United States
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John Kingsley M.
Colleague at UnumGreater Hartford, United States
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Deaundra Bonner
Colleague at UnumAlbany, Georgia, United States, United States
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MB
Megan Bailey
Colleague at UnumPortland, Maine, United States, United States
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JS
Jane Seemore
Colleague at UnumSouth Croydon, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Tim Harper works for Unum.
Tim Harper is listed as CX Leader / Operations / Technology Delivery at Unum.
AeroLeads has found 1 work email signal at @unum.com for Tim Harper at Unum.
AeroLeads has found 5 phone signal(s) with area code 207, 423 for Tim Harper at Unum.
Tim Harper is based in Portland, Maine, United States while working with Unum.
Tim Harper has worked for Unum, Unum Uk, and Air Europe.
Tim Harper's colleagues at Unum include Linda Ouk, Brett Baxendell, Jackie Henry, Donna Cagle, and Sabrina Landry, Phr.
You can use AeroLeads to view verified contact signals for Tim Harper at Unum, including work email, phone, and LinkedIn data when available.
Tim Harper holds Llb, Law from University Of London.
Tim Harper is listed with skills including Insurance, Underwriting, Disability Insurance, Health Insurance, Employee Benefits, Brokers, Life Insurance, and Claim.
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