Tim Thorson

Tim Thorson Email and Phone Number

Information Technology and Services Professional @ Retired
Tim Thorson's Location
Newcastle, California, United States, United States
Tim Thorson's Contact Details

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About Tim Thorson

Summary of Skills - PC building / configuring / diagnosis / cloning / networking. - Strong analytical, organizational, multitasking and problem solving skills. - Use of schematics, diagrams and instructions to complete complex tasks. - Flash update / configure firmware for systems and peripherals. - Accurate equipment calibration / testing / tracking / inventory / shipping. - Efficient use of MS Office - Word, Excel, Outlook, Visio and Note. - Analyzing and completing forms, reports, logs, and records. - Proficient with Windows – 7/8.1/10 and Android - Mechanical break-down / reassembly of tablets, phones & a/v equipment. - Use of test tools (oscilloscope, digital multimeter, flashing, power supplies). - Component soldering: through-hole, fine-pitch SMT and cabling / blue-wire. - Ability to work independently and make critical business decisions.

Tim Thorson's Current Company Details
Retired

Retired

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Information Technology and Services Professional
Tim Thorson Work Experience Details
  • Retired
    Homesteading
    Retired Aug 2018 - Present
    Foothills Northern California
    Semi-retired to care for family. Establish / develop / maintain land for ‘off-grid living’. Host ARRL Field Day for Intel’s ham radio group iEARS. Demonstrate Amateur Radio tools & techniques.
  • Intel Corporation
    Technical Support
    Intel Corporation Jan 2018 - Jul 2018
    Sas Labs Fm2/Fm7
    Contractor of US Tech SolutionsRIL Hardware Visual Technologies Team (SAS Labs FM2/FM7)Supported iLAB and the customers / engineers / developers that maintain / use it- Upgraded Si, f/w and attachments in all DUT (Cannon Lake & others)- Updated & troubleshoot all RILHOST systems, MCFUpdater, Monitor Client via Teensy- Updated Syschk list, KVM (port config) names, iLab DUT name/farm, usage-tracker device info and forwarded updated status to area leads- Assisted engineers during test / developing projects to enhance iLab process- Pull system usages to identify / notify customers of ‘over scheduling’- Seek out / identify / track / report of iLAB/RIL issues to team for resolution. - Gain use of SyteLine system and M&M. - Create cheat-sheet to spot-check DUT failing WinDBG functionality
  • Intel Corporation
    Technical Support Analyst
    Intel Corporation Feb 2016 - Feb 2017
    Folsom Fm1
    Contractor of US Tech SolutionsClient Services Support Provided software validation / testing / development for engineers and product owners (PDA, ISM, LPA, CCA) Collected and reported results on ad hoc and specific (baseline) tests. Acceptance tested various laptops, SSD's & peripherals. Assisted / collaborated on support issues and ISMP Knowledge Management. Maintained training requirements, including privileged admin account to access tools / consoles: McAfee ePO; SupportIT; ISMP Service Management; Active Directory Management (ADSADM); ISM portal; EAM; Client Configuration Automation (CCA); LabRAT; Common Directory Info System (CDIS)
  • Intel Corporation
    Computer Technician Iii
    Intel Corporation Aug 2015 - Oct 2015
    Folsom Fm1
    Contractor of US Tech Solutions Intel eDiscovery OperationsProvided forensic backup services for Intel's legal eDiscovery department using EnCase software suite. Decrypted various drive types and forensically store images to SAN. Updated database, tracked, inventoried, decrypted (PPG, OPAL-SED, EEPC+) imaged & wiped drives for reuse. Created procedures and tracking documentation for other technicians use.
  • Kelly
    Validation Technician (Intel)
    Kelly Oct 2014 - Apr 2015
    Cv Lab Fm5 In Folsom, Ca
    Bring-up boards to support Skylake (CDC, RVP 3, 7, 10, 11) debugging. Using Windows 8.1/10 conducted sighting / pre-sighting testing of eMMC/SD and other components and peripherals. Use of Dediprog, logic analyser, serial port / debug dump & ITP attachments. Installed firmware, drivers, and testing / benchmark tools. Setup, conducted and documented all tests: triage, ad hoc, scripted, and various experiments. Updated or advised Engineer of tests. Created status spreadsheets to submit test logs and results.
  • Kelly It / Intel Corp
    Test Support Tech Iii
    Kelly It / Intel Corp Feb 2013 - May 2014
    Tablet Debug (Cts / Mcg) At Folsom, Ca
    Supported debug efforts on Baytrail platforms (RVP, FFRD, iCDK). Setup host PC’s to troubleshoot issues and monitored testing equipment. Conducted various tests on systems to triage, reproduce, analyze and document issues in HSD database. Reworked blue-wire soldering and created documents from Gerber files for teams to follow. Installed, configured, updated & operated WHCK server. Ghosted hard drives, updated IFWI / firmware and ran tests. Located and used various software testing tools. Assisted engineers & test teams with setup for debugging various system issues. Ran ad hoc experiments, set-up test platforms and conducted system-level tests. Assisted in development of iLab / Raritan automation.
  • Volt Temporary Agency / Apple
    Technician
    Volt Temporary Agency / Apple Oct 2012 - Jan 2013
    Elk Grove, Ca
    Project Halloween: Analyzed and documented iPhone failures due to modifications or counterfeits. Batch process: unpack, charge, sniff devices' hardware ID and compare with label. Photograph with microscope/camera and document. Fully disassemble into discrete modules for further analysis due to unusual discoveries. Compiled and published spreadsheet data.
  • Adecco Medical & Science
    Field Support Technician
    Adecco Medical & Science Jul 2012 - Oct 2012
    Sacramento, California Area
    Provided assistance in response to an FDA Class I recall for immediate field correction. Set up new labs and safely upgraded, tested and calibrated B. Braun Infusomat Space Infusion pump systems in hospitals across California. Maintained FDA standards throughout entire process including proper documentation.
  • Nielsen Media Research
    Field Service Representative
    Nielsen Media Research Sep 2002 - Jan 2011
    Sacramento, Ca
    • Maintained the Nielsen network to provide highly accurate statistical ratings data.• Trouble-shoot, repaired, calibrated and updated: WiFi, phone lines, cellular units, firmware devices, home-unit software, sensors, modules, attachments and probes.• Safely maintained laser scanner, laptop, phone, test equipment, parts, tools and other assets.• Obtained high cooperation with diverse people through stellar customer service.• Ensured quality data through preventive maintenance and detailed demographic updates.• Trained households on proper conduct, rules and use of metering equipment.• Used schematics, diagrams and instructions to complete complex tasks.• Provided detailed records of appointments, contacts and open issues.• Updated and regularly submitted status reports to management.• Submitted accurate inventories, mileage logs, expense reports and time-cards.
  • Arcata Associates
    Nmci Team Supervisor
    Arcata Associates Jun 2002 - Jul 2002
    Nas Fallon, Nv
    Advanced to Supervisor position to organize and lead technicians for the roll-out of the new Navy Marine Corps Intranet network. Oversaw the transfer of users data, using Raida Connect, from old systems to new Windows 2000. Trained users in the use of the new NMCI network. Updated Project Manager on roll-out results. Escalated all unresolved issues to the appropriate contacts. Submitted drug test and security clearance.
  • Catalina Marketing France
    International Product Support
    Catalina Marketing France May 2000 - Jun 2001
    Paris, France
    • Provided support and guidance to a team responsible for 1,600 retail networks.• Liaison between various departments to aid in resolving issues.• Increased the professionalism and conduct in the work environment.• Identified problems, recommended and implemented needed changes.• Introduced and demonstrated new software tools, techniques and procedures.• Conducted parallel and pilot tests on released software prior to full roll-out.• Managed and tracked the successful roll-out of new software to entire network.• Submitted status reports to IT Director on roll-outs and problems encountered.• Established a quality environment for automation of SQA software testing.• Monitored and analyzed systems that failed and submitted fault data. • Provided training and additional support for other European franchises.• Oversaw the transition to new centralized polling system RemoteWare Xcellenet.• Use of DOS, OS/2, VNC, FTP, MS Office, modems, various NIC's & testing software.
  • Catalina Marketing
    Field Service Technician
    Catalina Marketing Oct 1990 - May 2000
    Pleasanton, Ca
    • Maintained 200 in-store POS interfaced systems across California and Nevada.• Built, configured, Installed, trouble-shoot, tested and repaired IBM clones.• Upgraded printers, interface hardware & software (DOS & OS/2) when needed.• Audited systems and reported on real and potential problems at retail level.• Conducted site surveys to uncover possible problems before new installs.• Prioritized and scheduled service calls and preventative maintenance.• Evaluated integrity and reliability of network via anonymous shopping.• Trained store personnel during initial contact and throughout ongoing support.• Managed safe storage and transport of laptop, tools and equipment.
  • Volt Technical Resources
    Hp Electronic Assembler
    Volt Technical Resources Feb 1990 - Oct 1990
    Hewlett-Packard – Ncmo (Roseville, Ca)
    Participated in full-cycle manufacturing of network peripherals. Provided proper parts inventory, precision component insertion using Royonic systems and manual means. Quality soldering of both SMT & through-hole parts. Mechanical assembly, PCB repair, final inspection and Detrex cleaning. Created work-flow documentation to aid in the assembly-line process. Participated in quality control and process improvement meetings. ESD safety certified.
  • Certified Personnal
    Intel Test Operator
    Certified Personnal Jan 1989 - Oct 1989
    Intel Corporation – Division Fm2 (Folsom, Ca)
    Electronic validation testing of various IC memory chips in a high volume manufacturing environment. Provided set-up and operation of automated test handlers. ATE's: Delta, JLSI, MCT, Teradyne, Sentry, LTX, Mega Test, Trillium and others. Maintained accurate inventory counts and test results of materials. Participated in safety training in the use of UV chambers, liquid nitrogen and ESD among other topics.

Tim Thorson Education Details

  • Heald Institute Of Technology
    Heald Institute Of Technology
    Degree In Networking Technology
  • Heald Institute Of Technology
    Heald Institute Of Technology
    Electronics Technology

Frequently Asked Questions about Tim Thorson

What company does Tim Thorson work for?

Tim Thorson works for Retired

What is Tim Thorson's role at the current company?

Tim Thorson's current role is Information Technology and Services Professional.

What is Tim Thorson's email address?

Tim Thorson's email address is 91****@****ail.com

What is Tim Thorson's direct phone number?

Tim Thorson's direct phone number is +191657*****

What schools did Tim Thorson attend?

Tim Thorson attended Heald Institute Of Technology, Heald Institute Of Technology.

What are some of Tim Thorson's interests?

Tim Thorson has interest in Tribulations, Observations And Experiments.

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