Tim Keane Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

EnergyAustralia is one of Australia's largest energy companies, involved in the generation and distribution of gas and electricity to households and businesses

Melbourne, Victoria, Australia

NRI is a consulting firm that specialises in transformative digital solutions, everything from business strategy and consulting through to infrastructure and managed IT services. On top of my client commitments at NRI, I am responsible for a group of 5-6 consultants, which includes:• Regular individual meetings to discuss their professional development and career growth• Mentoring and advice on challenges they may be experiencing on client sites• Responsible for each consultant’s performance evaluation

Melbourne, Australia

Melbourne, Victoria, Australia

Belong is a challenger telecommunications company offering Mobile, Data and NBN products. Managed the digital transformation, migration and rebuild of the consideration journeys to a new content driven CMS. I was then responsible for a program of continuous feature delivery with a focus on conversion, such as the site analytics uplift, accessibility audit, CRO & A/B testing and a host of other features that supported new marketing campaigns (eg. Green Choice) and product releases (eg. Website search, Voicemail, Student Offer program).• Elicitation, analysis and communication of requirements through ideation workshops, discovery workshops and feature walkthroughs• Refined outputs into Jira feature and user stories with BDD acceptance criteria• Managed the feature backlog and prioritisation with key stakeholders across a number of business units so features and stories were well understood and remained aligned to the mission OKRs• Collaborated with varied skill sets such as Product Managers, Solution Leads, Architects, Service Designers, UX, Front end and Backend developers, Testers and external parties• Facilitated Agile ceremonies such as Sprint Planning, Stand ups, Backlog Grooming, and Retrospectives• I would routinely fill in for the Product Owner and Delivery Lead in day-to-day and quarterly planning activities • Input into the mission strategy, roadmap and planning activities to ensure they met overall mission objectives

Melbourne, Victoria, Australia

Telstra is a telecommunications company offering products across mobile, internet, pay television and other emerging technologies. My role was to develop consolidated reporting dashboards so Telstra’s projects remained aligned to their strategic goals.• Responsible for consolidating the data from multiple templates into Power BI, working with the BU leads to cleanse the data, and streamline the assessment process• Created and published Power BI visualisations so the team could manage and report on the hundreds of assessments and treatment plans that were recorded across various spreadsheets• Subsequently assisted the IoT team in refining several BRDs for upcoming product initiatives

Melbourne, Victoria, Australia

Suncorp offers products in banking and insurance across multiple brands. The Marketplace App was a significant project for Suncorp aimed at combining the many Suncorp brands into a single customer friendly application.• Working in a SAFe framework, I was engaged as a Program BA responsible for 4 key streams across the delivery program• Working across a broad range of stakeholders, my role was to ensure the Product Owner & Product Manager requirements were captured and mapped to a single backlog, each scope item was prioritised and scope changes were coordinated between multiple delivery teams• Supported the Program’s QAs by developing the end-to-end testing strategy and managed the program test execution, while providing daily reporting to the Program Manager

Melbourne, Victoria, Australia

AIA Australia is a health and life specialist who underwent a significant digital transformation across all of its insurance channels. The project objective was to digitise the retail application process to streamline the experience for AIA’s retail advisers.• Ran the end-to-end delivery of the project, working closely with UX designers, Frontend and Backend Developers, Testers, SMEs and Change Managers, while ensuring the features were delivered according to the overall Product vision• Assisted in the broader transformation process by facilitating a number of training sessions to increase understanding of Agile concepts & techniques• Managed the project budget to ensure project costs remained in control• Communicated team progress to stakeholders, utilizing burn up charts and fortnightly reports

Melbourne, Victoria, Australia

AIA Australia is a health and life specialist whose retail channel deals directly with Advisers who need access to their Client’s policies.• Facilitated story-mapping and inception workshops to create a backlog for an online Self-Service portal for Advisers to manage their Client’s policies• Liaised with the UX team to develop business requirements that had a customer centric focus• Documented the user story acceptance criteria using BDD• Coordinated the business acceptance testing and change management activities