Tim Keane Email & Phone Number

Melbourne, Victoria, Australia

EnergyAustralia is one of Australia's largest energy companies, involved in the generation and distribution of gas and electricity to households and businesses

Melbourne, Victoria, Australia

• NRI is a consulting firm that specialises in transformative digital solutions, everything from business strategy and consulting through to infrastructure and managed IT services. On top of my client commitments at NRI.
• Regular individual meetings to discuss their professional development and career growth
• Mentoring and advice on challenges they may be experiencing on client sites
• Responsible for each consultant’s performance evaluation

Melbourne, Australia

Melbourne, Victoria, Australia

• Belong is a challenger telecommunications company offering Mobile, Data and NBN products. Managed the digital transformation, migration and rebuild of the consideration journeys to a new content driven CMS. I was then.
• Elicitation, analysis and communication of requirements through ideation workshops, discovery workshops and feature walkthroughs
• Refined outputs into Jira feature and user stories with BDD acceptance criteria
• Managed the feature backlog and prioritisation with key stakeholders across a number of business units so features and stories were well understood and remained aligned to the mission OKRs
• Collaborated with varied skill sets such as Product Managers, Solution Leads, Architects, Service Designers, UX, Front end and Backend developers, Testers and external parties
• Facilitated Agile ceremonies such as Sprint Planning, Stand ups, Backlog Grooming, and Retrospectives

Melbourne, Victoria, Australia

• Telstra is a telecommunications company offering products across mobile, internet, pay television and other emerging technologies. My role was to develop consolidated reporting dashboards so Telstra’s projects remained.
• Responsible for consolidating the data from multiple templates into Power BI, working with the BU leads to cleanse the data, and streamline the assessment process
• Created and published Power BI visualisations so the team could manage and report on the hundreds of assessments and treatment plans that were recorded across various spreadsheets
• Subsequently assisted the IoT team in refining several BRDs for upcoming product initiatives

Melbourne, Victoria, Australia

• Suncorp offers products in banking and insurance across multiple brands. The Marketplace App was a significant project for Suncorp aimed at combining the many Suncorp brands into a single customer friendly application.
• Working in a SAFe framework, I was engaged as a Program BA responsible for 4 key streams across the delivery program
• Working across a broad range of stakeholders, my role was to ensure the Product Owner & Product Manager requirements were captured and mapped to a single backlog, each scope item was prioritised and scope changes were.
• Supported the Program’s QAs by developing the end-to-end testing strategy and managed the program test execution, while providing daily reporting to the Program Manager

Melbourne, Victoria, Australia

• AIA Australia is a health and life specialist who underwent a significant digital transformation across all of its insurance channels. The project objective was to digitise the retail application process to streamline.
• Ran the end-to-end delivery of the project, working closely with UX designers, Frontend and Backend Developers, Testers, SMEs and Change Managers, while ensuring the features were delivered according to the overall.
• Assisted in the broader transformation process by facilitating a number of training sessions to increase understanding of Agile concepts & techniques
• Managed the project budget to ensure project costs remained in control
• Communicated team progress to stakeholders, utilizing burn up charts and fortnightly reports

Melbourne, Victoria, Australia

• AIA Australia is a health and life specialist whose retail channel deals directly with Advisers who need access to their Client’s policies.
• Facilitated story-mapping and inception workshops to create a backlog for an online Self-Service portal for Advisers to manage their Client’s policies
• Liaised with the UX team to develop business requirements that had a customer centric focus
• Documented the user story acceptance criteria using BDD
• Coordinated the business acceptance testing and change management activities