Tina Su Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, Us

Researching and learning JavaScript in using Playwright for automation testing, creating and maintaining automated test scripts to enhance test coverage.Exploring and implementing automation/test strategies to improve testing efficiency.Create comprehensive and detailed test cases while providing a clear roadmap for manual and automated testing efforts.Ensuring clear and concise reporting of bugs to development teams.Consistent follow-up on reported bugs ensuring a timely resolution Proactively identify and address edge cases in testing scenarios to have comprehensive coverage therefore minimizing the risk of undiscovered issues in production.Actively explore and implement automation and test strategies to improve testing efficiency and coverage.

Vancouver, Washington, Us

Mobile Automation testing for both iOS and Android for the JRNY App using Carina (Java-based test automation Selenium framework) and Appium. Continuously improving on Java while successfully producing multiple high quality functional tests into the framework providing more coverage and results for automation testing.Collaborating with multiple teams across tech and contractors to create the automation framework for all of QA to run suites. Initiating implementing additional test cases not covered in original test plans resulting in expanding coverage.

Las Vegas, Nevada, Us

Automation and manual testing on Zappos.com and 6PM.com consistent 5-star rating on both App Store and Google Play Store. E-Commerce native mobile application on all platforms (iOS, iPadOS, AppleTV, MacOS, Android, Windows, FireOS).Accomplished UI automation and unit tests for the iOS native app Zappos/6pm in Swift using XCTest leading to 60-70% automation coverage thus increasing manual testing focus on newer features and priorities by 30%. Generated a huge variety of UI automation test suites on customer facing features such as checkout, cart, log in, product reviews, favoriting items, and more. Contributed a more leadership role with multiple teams to headway quality to new features on shared platforms across tech. Responsibilities as QA Analyst I & II – Mobile.

Las Vegas, Nevada, Us

Established automation for the iOS team from the ground up and mentoring for more QA Technicians/Analysts to take on the role of automation.Guided QA Technicians and QA Analyst I to ensure their growth through new QA roles to achieve the highest quality of results in work. Responsibilities as QA Analyst I – Mobile.

Las Vegas, Nevada, Us

Manual and exploration with Automation testing on Zappos.com and 6PM.com, Performed Regression Testing, White Box Testing, User Acceptance Testing, and Exploratory Testing.Produced test plans, test suites, and test cases for releases of the mobile apps. Integrally involved in Amazon's system integration with Zappos' applications. Teamed up with multiple teams to ensure completion of projects. Provided logs and crash reports for developers with analysis of root-cause of issues.

Las Vegas, Nevada, Us

Prepared reports, finance data, budgets, and reconcile monthly credit card statements for the Tech department. Ensured executive and customer confidence through strategic planning for events such as the Hour of Code, Hackathons, LEAF group, and company mixers. Welcomed guests and customers by greeting fellow colleagues and answering questions and inquiries. Analyzed and implemented solutions that deliver high productivity, quality, and customer service standards. Contributes information and recommendations to strategic plans and reviews. Displayed flexible, self organized, able to manage multiple administrative tasks, and comfortable working in high pressure/ever changing environment attributes to the role. Maintained office supplies inventory by checking stock to determine inventory level and anticipating needed supplies.

Las Vegas, Nevada, Us

Selected as a part of a specialized team to monitor and test the mobile customer application on both iOS and Android devicesCreated and monitored JIRA tickets for website/mobile app bugs, which were submitted to the technology departmentAssisted approximately 6-10 customers an hour through phone systems, live chat, and emails. Social marketing and answering inquiries on Zappos_Mobile Twitter account

Sold quality imported Japanese animation goods on company website and through eBay.comSought various international vendors and negotiated inventory costs to decrease cost of goods sold by 10-20%, while maintaining the business mission statement of selling official imported high quality products. Implemented low cost methods and focus differentiations, leading to increased revenues of 20% or more.Attended animation convention shows yearly as a vendor in order to reach out to a significant target markets for the business and to enhance one-on-one interaction with customers.Trained a team of six seasonal employees on inventory management, booth display set up, money management, customer service, and product quality.Maintained a positive relationship with clients with strong attention to excellent customer service such as moderating and informing shipment status, answering inquiries regarding products/services

Part time assisting with backer's Kickstater messages regarding the Lizzie Bennet Diaries Project with their pledges, shipping information, and other inquiries.

Seattle, Wa, Us

“Partner of the Month” Award for December 2010, May 2011, and August 2012.Served customers in an efficient timely manner and provided assistance in business operations. Nurture teamwork and leadership skills while efficiently operating in a high pressure environment.

Bachelors Of Science, Business Administration (Management)

Bachelors Of Science, Business Administration- Management