Todd Graham

Todd Graham Email and Phone Number

Director Customer Experience @ Mediafly
150 N. Michigan Avenue, Suite 2000, Chicago, IL 60601, US
Todd Graham's Location
Fort Lauderdale, Florida, United States, United States
Todd Graham's Contact Details

Todd Graham personal email

n/a
About Todd Graham

๐‘บ๐’‚๐’๐’†๐’” ๐‘ด๐’‚๐’๐’‚๐’ˆ๐’†๐’Ž๐’†๐’๐’• | ๐‘ซ๐’†๐’—๐’†๐’๐’๐’‘๐’Š๐’๐’ˆ ๐‘บ๐’‚๐’๐’†๐’” ๐‘ณ๐’†๐’‚๐’…๐’†๐’“๐’” | ๐‘ช๐’๐’Š๐’†๐’๐’• ๐‘น๐’†๐’๐’‚๐’•๐’Š๐’๐’๐’”๐’‰๐’Š๐’‘๐’” Professionally, I'm a results-oriented and performance-driven Vice President of Sales and Client Experience. Transformational people manager and key member of executive leadership team, with proven ability to identify and understand clientโ€™s needs, create solutions, and deliver value. Successful track record of Enterprise Sales Management, Sales Team Transformations, Developing Sales Leaders, Inside Sales, SaaS Sales, B2B Sales, Renewal Rates, Technical Sales, Product Education, Large Account Management, Driving Sales Initiatives and Customer Success Outcomes, Process Improvement, Mentoring/Training, Goal Setting, Maximizing Sales, Profitability, New Product Launch, Strategic Planningโ€ข ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง / ๐‘๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ๐ฌ: Exceptional negotiation, communication, and presentation skills. Influencer with the ability to build robust and mutually beneficial business relationships at all levels, from gate-keepers to C-Suite decision-makers.โ€ข ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ: 10+ yearsโ€™ experience building, developing, streamlining, and leading high-performing sales teams. โ€ข ๐’๐š๐ฅ๐ž๐ฌ ๐’๐ค๐ข๐ฅ๐ฅ๐ฌ / ๐“๐ซ๐š๐ข๐ง๐ข๐ง๐ : Adept in executing and instructing a variety of sales strategies including Value Selling and consultative sales techniques.โ€ข ๐‘๐ž๐ฌ๐ฎ๐ฅ๐ญ๐ฌ: Stellar career with consistent over-achievement, dozens of awards and recognition in all areas of sales, sales management, and new business development. Successes include 7 Presidentโ€™s Club Awards and 4 Quarterly Sales Awards.Specialities: Technical / B2B Sales Leadership, Customer Relationship Building, Training / Development, Cross-selling / X-selling, Pipeline Generation, Customer Success / Satisfaction, Sales Plan Development, Value Propositions / ROI / Up-selling, Change Management, Objections / Closing Techniques, Strategic Account Plans, Forecasting / Roadmaps, Executive Communications / PresentationsOutside of work, my dog (Levi) is my child. He's a 106lb mutt who has the life of a king. I'm an avid camper and have traveled the country in my RV twice. Iโ€™m a tennis and volleyball player - one of my bucket list items is to visit all four tennis grand slams.

Todd Graham's Current Company Details
Mediafly

Mediafly

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Director Customer Experience
150 N. Michigan Avenue, Suite 2000, Chicago, IL 60601, US
Website:
mediafly.com
Employees:
51
Todd Graham Work Experience Details
  • Mediafly
    Director Customer Experience
    Mediafly Aug 2023 - Present
    Chicago, Il, Us
  • Mikmak
    Vice President Account Management And New Sales Expansion
    Mikmak Feb 2022 - Feb 2023
    New York, Ny, Us
    As the head of Account Management and reporting to the CRO, I am responsible for the development and execution of MikMak's expansion growth strategy as well as renewal goals. Working with Sales, Customer Success, Finance, Operations, and Marketing to maintain and grow the account base with expansion into other brands, markets and regions.
  • Syndigo
    Vice President Client Development
    Syndigo Jul 2019 - Aug 2021
    Chicago, Illinois, Us
    As part of the Executive leadership team, streamlined and transformed the sales function, providing leadership and governance to a team of Account Managers, through 8 company acquisitions and led team migrations into one centralized system. Re-created team culture while maintaining clients from acquired companies. โ€ข Hire, mentor and coach a team of 9, including one people managerโ€ข Responsible for $21MM in Renewal ACV with clients ranging from $5k to $2MM+ in annual spend. โ€ข Conceptualize and implement scalable sales processes and strategic account plans. โ€ข Hire, coach and mentor account managers, and create team and individual success plans. โ€ข Coach Value Selling Methodologies, pipeline development, objection handling, and up-selling/add-on techniques to drive sales performance as well as individual and team success.โ€ข Analyze customer intelligence, competitor knowledge, and industry trends to provide data-driven "Voice of Customer" feedback to develop effective, data-driven, cross-functional roadmaps and generate plans to drive sales, customer satisfaction metrics, and operational excellence. โ€ข Developed detailed migration plans across multiple platforms to create efficiencies in project management and, upon completion, strengthen the companyโ€™s bottom-line results. โ€ข Developed a comprehensive post-hire training program.โ€ข Executed on account planning and territory mapping strategy to maximize team production of integrated solutions. Achieved growth target goal of 106.5% team quota in 2020. โ€ข Developed forecasting, pipeline creation goals and a renewal health matrix.
  • Brandwatch
    Vice President - Global Accounts
    Brandwatch 2017 - 2019
    Brighton, East Sussex, Gb
    Served as an Executive leader tasked with building a global organization. Built and led a global Accounts team from scratch, focused on managing and expanding Enterprise and Strategic Accounts in North America and Europe. โ€ข Led global team consisting of 8 senior-level sellersโ€ข Responsible for $24MM ACV with clients ranging from $100k to $1MM in annual spend. โ€ข Exceeded team goal by 185% in Q4 2018, and 120% of overall 2018 target. Developed account planning and territory mapping strategy for Global Accounts.โ€ข Exceeded target by 138% in Q1 2019. Increased profitability by implementing global selling standards.โ€ข Aligned marketing and communication plans globally across the account base to maximize visibility and engagement. โ€ข Managed Global Accounts compensation planning across combined Enterprise organizations.โ€ข Successfully combined account management teams with zero attrition (only leader to achieve this goal).
  • Cision
    Vice President Enterprise Sales
    Cision 2015 - 2017
    Chicago, Illinois, Us
    Promoted to lead all aspects of building and leading an Enterprise Sales organization. Responsible for integrating two competing enterprise sales team cultures. โ€ข Accountable for $58 million in ACV with annual client spend between $40k - $400k.โ€ข Led team of 20 Sales Directors through 3 direct reports.โ€ข Defined and implemented strategies to retain and grow market share while increasing profitability within global Fortune 1,000 (F1000) companies.โ€ข Focused on coaching, professional development, profitable revenue growth, pipeline management, account and territory planning, and contract negotiation. Increased early renewals by 12% over 2015.โ€ข Led the integration of four acquisitions within a 2-year period โ€“ minimized loss of essential staff while maintaining 86% of the customer base. Increased multi-year contracts by 7.6% over previous period.โ€ข Created new processes for Enterprise Sales and Marketing collaboration on thought leadership campaigns.โ€ข Provided leadership in developing an Enterprise recruiting and on-boarding program, which was the front end to building and maintaining a robust sales pipeline for strategic and long-term revenue opportunities.
  • Cision
    Director - Enterprise Account Sales
    Cision 2013 - 2015
    Chicago, Illinois, Us
    Selected to lead a team of 7 Enterprise Account Executives to exceed both renewal and new business quotas while managing $18 million in Annual Contract Value. โ˜… Identified growth trends through monthly sales analyses; developed and maintained sales forecasting, KPIโ€™s, and pipeline management in Salesforce.com.โ€ข Led team to overachieve sales renewal and new business goals by 104% in 2013.โ€ข Successfully increased renewal rates by 8% in Q1 2014 and new sales by 14.8% over Q1 2013.
  • Cision
    Senior Account Executive - Enterprise Account Sales
    Cision 2004 - 2013
    Chicago, Illinois, Us
    Managed $3 million in annual revenue from clients, including Fortune 500 companies, non-profits, and large government agencies. Client list included: Bank of America, BMW, Environmental Protection Agency, TSA, and Nationwide Insurance. โ˜… Evaluated and aligned clientsโ€™ evolving business goals and objectives while understanding and adapting to trends and changes within the communication industry.โ€ข Developed relationships with executive contacts to renew and grow account base of $3M annual revenue.โ€ข Achieved Q2 2008 - 230% quota, Q3 2008 - 204% quota, Q1 2009 - 220% quota, and Q3 2011 - 107% quota.

Todd Graham Skills

Salesforce.com Account Management Lead Generation Saas Sales Presentations Strategic Partnerships New Business Development Sales Process B2b Cold Calling Software As A Service Management Business Development Enterprise Software Email Marketing Online Advertising Social Media Selling Vocus Social Media Marketing Sales Business To Business

Frequently Asked Questions about Todd Graham

What company does Todd Graham work for?

Todd Graham works for Mediafly

What is Todd Graham's role at the current company?

Todd Graham's current role is Director Customer Experience.

What is Todd Graham's email address?

Todd Graham's email address is tg****@****cus.com

What skills is Todd Graham known for?

Todd Graham has skills like Salesforce.com, Account Management, Lead Generation, Saas, Sales Presentations, Strategic Partnerships, New Business Development, Sales Process, B2b, Cold Calling, Software As A Service, Management.

Who are Todd Graham's colleagues?

Todd Graham's colleagues are Craig Forster, Mya Mcduffie, Kyle House, Kira Mccoan, Scott Gress, Lynne Truong, Marco Colucci.

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