Todd Graham Email & Phone Number

Chicago, Il, Us

New York, Ny, Us

As the head of Account Management and reporting to the CRO, I am responsible for the development and execution of MikMak's expansion growth strategy as well as renewal goals. Working with Sales, Customer Success, Finance, Operations, and Marketing to maintain and grow the account base with expansion into other brands, markets and regions.

Chicago, Illinois, Us

As part of the Executive leadership team, streamlined and transformed the sales function, providing leadership and governance to a team of Account Managers, through 8 company acquisitions and led team migrations into one centralized system. Re-created team culture while maintaining clients from acquired companies. • Hire, mentor and coach a team of 9, including one people manager• Responsible for $21MM in Renewal ACV with clients ranging from $5k to $2MM+ in annual spend. • Conceptualize and implement scalable sales processes and strategic account plans. • Hire, coach and mentor account managers, and create team and individual success plans. • Coach Value Selling Methodologies, pipeline development, objection handling, and up-selling/add-on techniques to drive sales performance as well as individual and team success.• Analyze customer intelligence, competitor knowledge, and industry trends to provide data-driven "Voice of Customer" feedback to develop effective, data-driven, cross-functional roadmaps and generate plans to drive sales, customer satisfaction metrics, and operational excellence. • Developed detailed migration plans across multiple platforms to create efficiencies in project management and, upon completion, strengthen the company’s bottom-line results. • Developed a comprehensive post-hire training program.• Executed on account planning and territory mapping strategy to maximize team production of integrated solutions. Achieved growth target goal of 106.5% team quota in 2020. • Developed forecasting, pipeline creation goals and a renewal health matrix.

Brighton, East Sussex, Gb

Served as an Executive leader tasked with building a global organization. Built and led a global Accounts team from scratch, focused on managing and expanding Enterprise and Strategic Accounts in North America and Europe. • Led global team consisting of 8 senior-level sellers• Responsible for $24MM ACV with clients ranging from $100k to $1MM in annual spend. • Exceeded team goal by 185% in Q4 2018, and 120% of overall 2018 target. Developed account planning and territory mapping strategy for Global Accounts.• Exceeded target by 138% in Q1 2019. Increased profitability by implementing global selling standards.• Aligned marketing and communication plans globally across the account base to maximize visibility and engagement. • Managed Global Accounts compensation planning across combined Enterprise organizations.• Successfully combined account management teams with zero attrition (only leader to achieve this goal).

Chicago, Illinois, Us

Promoted to lead all aspects of building and leading an Enterprise Sales organization. Responsible for integrating two competing enterprise sales team cultures. • Accountable for $58 million in ACV with annual client spend between $40k - $400k.• Led team of 20 Sales Directors through 3 direct reports.• Defined and implemented strategies to retain and grow market share while increasing profitability within global Fortune 1,000 (F1000) companies.• Focused on coaching, professional development, profitable revenue growth, pipeline management, account and territory planning, and contract negotiation. Increased early renewals by 12% over 2015.• Led the integration of four acquisitions within a 2-year period – minimized loss of essential staff while maintaining 86% of the customer base. Increased multi-year contracts by 7.6% over previous period.• Created new processes for Enterprise Sales and Marketing collaboration on thought leadership campaigns.• Provided leadership in developing an Enterprise recruiting and on-boarding program, which was the front end to building and maintaining a robust sales pipeline for strategic and long-term revenue opportunities.

Chicago, Illinois, Us

Selected to lead a team of 7 Enterprise Account Executives to exceed both renewal and new business quotas while managing $18 million in Annual Contract Value. ★ Identified growth trends through monthly sales analyses; developed and maintained sales forecasting, KPI’s, and pipeline management in Salesforce.com.• Led team to overachieve sales renewal and new business goals by 104% in 2013.• Successfully increased renewal rates by 8% in Q1 2014 and new sales by 14.8% over Q1 2013.

Chicago, Illinois, Us

Managed $3 million in annual revenue from clients, including Fortune 500 companies, non-profits, and large government agencies. Client list included: Bank of America, BMW, Environmental Protection Agency, TSA, and Nationwide Insurance. ★ Evaluated and aligned clients’ evolving business goals and objectives while understanding and adapting to trends and changes within the communication industry.• Developed relationships with executive contacts to renew and grow account base of $3M annual revenue.• Achieved Q2 2008 - 230% quota, Q3 2008 - 204% quota, Q1 2009 - 220% quota, and Q3 2011 - 107% quota.