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Todd Richardson Email & Phone Number

Customer Experience Manager at IntervalZero, Inc.
Location: Littleton, Massachusetts, United States 8 work roles 2 schools
1 work email found @intervalzero.com 1 phone found area 207 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email t****@intervalzero.com
Direct phone (207) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
IntervalZero, Inc.
Role
Customer Experience Manager
Location
Littleton, Massachusetts, United States
Company size
42 employees

Who is Todd Richardson? Overview

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Quick answer

Todd Richardson is listed as Customer Experience Manager at IntervalZero, Inc., a with 42 employees, based in Littleton, Massachusetts, United States. AeroLeads shows a work email signal at intervalzero.com, phone signal with area code 207, and a matched LinkedIn profile for Todd Richardson.

Todd Richardson previously worked as Engineering Team Lead – Customer Experience at Intervalzero and Senior Technical Writer at Intervalzero, Inc.. Todd Richardson holds Ba - English, English, Literature, Art from Worcester State University.

Company email context

Email format at IntervalZero, Inc.

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{first}.{last}@intervalzero.com
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Profile bio

About Todd Richardson

I'm a versatile, motivated, detail-oriented creative who likes to own projects and design, develop, and optimize content. I'm currently the Customer Experience Manager with IntervalZero, where I impact several areas of customer-company (website, branding, messaging) and customer-product (documentation, UX/UI design, tutorial videos) interaction.SUMMARY OF PROFESSIONAL EXPERIENCE:I have nearly 25 years of experience creating technical documentation for software applications, consisting of Installation Guides, READMEs, Release Notes, Tech Notes, API manuals, and comprehensive online Help information systems (HTML5).I have extensive experience crafting (HTML/CSS) and supporting websites, architecting application UI/UX wireframes, storyboarding and producing product tutorial videos, designing brand and product assets (logos, icons, splash screens, diagrams, etc.), and establishing Style Guides and content development guidelines. Resume available upon request.PRIMARY SKILLS: Content design, technical and creative writing, website design, graphic design, photography, UI/UX design, iterative improvement, attention to detail.OTHER:My creative writing was published by The Worcester Review and Ibbetson Street Magazine. I have published two books of original poems: Floating Body, Worried Mind (2018), and Impossible River (2015). My photography has been featured on numerous digital publications and twice appeared in The Design Hotels Book.

Listed skills include Software Documentation, Html, Content Management, Web Design, and 24 others.

Current workplace

Todd Richardson's current company

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IntervalZero, Inc.
Intervalzero, Inc.
Customer Experience Manager
waltham, massachusetts, united states
Website
intervalzero.com
Employees
42
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8 roles

Todd Richardson work experience

A career timeline built from the work history available for this profile.

Customer Experience Manager

Current
Intervalzero, Inc.

Waltham, Massachusetts, United States

Manage the IntervalZero Customer Experience team responsible for developing comprehensive product documentation (online and PDF), graphical user interfaces, websites, and video tutorials.Design, develop, and optimize customer-product interaction; UX/UI design and wireframing; graphic design (icons, logos, installer graphics); website design (WordPress, HTML/CSS), support, and optimization; write, edit, and publish comprehensive Help systems and product documentation for IntervalZero's real-time products and tools, including release notes, tutorials, technical notes, installation guides, and deployment guides; coordinate the presentation and distribution of technical content; storyboard, production, and voiceover narration for video tutorials highlighting product functionality; define standards and styles for customer-facing communications; plan, prioritize, and execute multiple tasks of varying scope concurrently and on schedule.

Apr 2022 - Present

Engineering Team Lead – Customer Experience

Intervalzero

Waltham, Massachusetts, United States

Jul 2020 - Apr 2022

Senior Technical Writer

Intervalzero, Inc.

Waltham, Massachusetts, United States

Feb 2011 - Jul 2020

Senior Technical Writer

Sungard

Created and maintained comprehensive Help systems, user guides, release notes, and installation and training materials for SunGard Ambit's flagship product, ALM. Designed style sheets, splash screens, application icons, and miscellaneous project graphics. Developed master project templates and consistency standards. Improved the distribution of technical content through single-source content management.

Aug 2008 - Feb 2011

Senior Technical Writer

Sensable Technologies

Created and maintained several Help information systems for multi-faceted virtual-clay modeling and dental software programs. Created and designed templates for technical manuals. Updated and maintained the complete documentation set.

Nov 2007 - Aug 2008

Technical Writer

Escription, Inc.

Created new documentation for all eScription products in the form of user manuals, quick guides, and release notes (.pdf), and comprehensive Help information systems (WebHelp, FlashHelp, HTML Help, WinHelp).Established and implemented consistency and style standards for the Documentation and Training group for all external content development.

Nov 2005 - Oct 2007

Technical Writer

Kubotek Usa, Inc.

Developed comprehensive user manuals (printed, bound) and electronic Help information systems (WinHelp) for the KeyCreator product line.

Sep 2003 - Nov 2005

Technical Writer

Cadkey Corporation

Developed comprehensive user manuals (printed, bound) and electronic Help information systems (WinHelp) for the CADKEY product line

Jan 2001 - Aug 2003
Team & coworkers

Colleagues at IntervalZero, Inc.

Other employees you can reach at intervalzero.com. View company contacts for 42 employees →

MC Mira Chadha Mira Chadha Colleague at Intervalzero, Inc.Boston, Massachusetts, United States View → KH Kathryn Hibbard Kathryn Hibbard Colleague at Intervalzero, Inc.Boston, Massachusetts, United States View → PV Priti Varade Priti Varade Colleague at Intervalzero, Inc.Pune, Maharashtra, India View → YH Yk Huang Yk Huang Colleague at Intervalzero, Inc.Taipei City, Taiwan, Province Of China View → CH Cameron H. Cameron H. Colleague at Intervalzero, Inc.Ridgefield, Connecticut, United States View → PB Paul Bastable Paul Bastable Colleague at Intervalzero, Inc.Greater Boston, United States View → JG Joyce Guo Joyce Guo Colleague at Intervalzero, Inc.Taiwan, Province Of China View → NC Nina Clément Nina Clément Colleague at Intervalzero, Inc.Paris, Île-De-France, France View → HB Hartmann Bernhard Hartmann Bernhard Colleague at Intervalzero, Inc.Bavaria, Germany View → CF Campbell French Campbell French Colleague at Intervalzero, Inc.Greenfield, New Hampshire, United States View →
2 education records

Todd Richardson education

FAQ

Frequently asked questions about Todd Richardson

Quick answers generated from the profile data available on this page.

What company does Todd Richardson work for?

Todd Richardson works for IntervalZero, Inc..

What is Todd Richardson's role at IntervalZero, Inc.?

Todd Richardson is listed as Customer Experience Manager at IntervalZero, Inc..

What is Todd Richardson's email address?

AeroLeads has found 1 work email signal at @intervalzero.com for Todd Richardson at IntervalZero, Inc..

What is Todd Richardson's phone number?

AeroLeads has found 1 phone signal(s) with area code 207 for Todd Richardson at IntervalZero, Inc..

Where is Todd Richardson based?

Todd Richardson is based in Littleton, Massachusetts, United States while working with IntervalZero, Inc..

What companies has Todd Richardson worked for?

Todd Richardson has worked for Intervalzero, Inc., Intervalzero, Sungard, Sensable Technologies, and Escription, Inc..

Who are Todd Richardson's colleagues at IntervalZero, Inc.?

Todd Richardson's colleagues at IntervalZero, Inc. include Mira Chadha, Kathryn Hibbard, Priti Varade, Yk Huang, and Cameron H..

How can I contact Todd Richardson?

You can use AeroLeads to view verified contact signals for Todd Richardson at IntervalZero, Inc., including work email, phone, and LinkedIn data when available.

What schools did Todd Richardson attend?

Todd Richardson holds Ba - English, English, Literature, Art from Worcester State University.

What skills is Todd Richardson known for?

Todd Richardson is listed with skills including Software Documentation, Html, Content Management, Web Design, Manuals, Madcap Flare, Online Help, and Content Development.

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