Tom Atkins
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Tom Atkins Email & Phone Number

Professional Services Manager @ AlayaCare at AlayaCare
Location: Greater Sydney Area, Australia 12 work roles 3 schools
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Current company
Role
Professional Services Manager @ AlayaCare
Location
Greater Sydney Area, Australia
Company size

Who is Tom Atkins? Overview

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Quick answer

Tom Atkins is listed as Professional Services Manager @ AlayaCare at AlayaCare, a with 347 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Tom Atkins.

Tom Atkins previously worked as Professional Services Manager at Alayacare and Head of Implementation at Goodhuman. Tom Atkins holds Bachelor Of Human Resource Management, Human Resources Management And Services from Macquarie University.

Company email context

Email format at AlayaCare

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AlayaCare

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Profile bio

About Tom Atkins

Experienced software and services delivery leader, with a demonstrated history of working in the HR, NDIS and SaaS industries. Excited about scaling processes to match evolving and high-growth organisations. Passionate about connecting customers and clients with solutions that help them overcome real business challenges, fostering high-performing teams, and driving project performance to ensure company success.

Current workplace

Tom Atkins's current company

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AlayaCare
Alayacare
Professional Services Manager @ AlayaCare
montréal, quebec, canada
Website
Employees
347
AeroLeads page
12 roles

Tom Atkins work experience

A career timeline built from the work history available for this profile.

Professional Services Manager

Current

Sydney, New South Wales, Australia

Nov 2023 - Present

Head Of Implementation

Sydney, New South Wales, Australia

Feb 2023 - Jul 2023

Head Of Implementations - Anz

Sydney, New South Wales, Australia

Oct 2022 - Feb 2023

Head Of Hr Implementations, Anz

Sydney, New South Wales, Australia

Apr 2022 - Oct 2022

Head Of Implementation

Sydney, New South Wales, Australia

Aug 2021 - Apr 2022

Project Manager

Sydney, New South Wales, Australia

Dec 2020 - Aug 2021

Project Manager

Sydney, Australia

Working with the Business and Technology divisions, to own the outcomes for strategic roll out of transformative technology projects across Arq Group/Webcentral.Key Responsibilities:• Responsible for the reliable delivery of transformation projects that delivered systems and platforms for internal stakeholders.• Internal consultant to the business to identify needs, recommend solutions at a strategic level.• Ensuring alignment of projects with business goals, construct detailed work plans, manage project teams, achieve milestones, and communicate the results across a stakeholder audience.• Ensuring internal stakeholder outcomes satisfaction and change management.Webcentral Group rebranded from Arq Group in May 2020 after successfully divesting of our Enterprise division and returning to our SMB customer roots

Apr 2019 - Dec 2020

Implementation Manager

Sydney, Australia

• Managing the implementation team, which includes 7 direct staff members in both Sydney and Melbourne• Overseeing the delivery of products within the Elmo Talent Management software suite• Overseeing client projects, including the development, configuration, client liaising and stakeholder management and meeting client project requirements• Providing day to day leadership to the implementation consultants that ensures a high standard of customer experience and proactive personalised service is delivered to new and existing customers.• Designing and developing best practice implementation standards for ELMO Talent Management solutions• Establish and maintain long term relationships with key internal stakeholders

Dec 2016 - May 2018

Systems Configuration Consultant

Bondi Junction

ELMO offers a genuinely integrated single Talent Management platform, which is developed, implemented and supported by an integrated team. Australian based and hosted, our cloud solutions are used by leading organisations to hire, onboard, develop, engage and inspire their people.As a Systems Configuration Consultant my role is: Designing, developing, configuring and delivering ELMO Talent Management solutions in accordance with client specifications. Solutions delivered include: • Recruitment system • Onboarding system • Learning Management system • Performance Management system • Course Library • Course Builder Managing client projects, including the development, configuration, client liaising and stakeholder management, in a way that meets client deadlines; Analysing client business needs to develop a thorough understanding; Provide consultation regarding best practice approach to talent management for SME / Enterprise size organisations to streamline HR processes Conducting extensive training sessions for client administrators on system functionality

Feb 2014 - Dec 2016

Learning & Development Coordinator

- Co-ordinate the logistical requirement of training workshops and training rollouts nationally.- Build and maintain collaborative working relationships with Learning Managers, program owners and external suppliers to ensure seamless delivery of training workshops.- SME on Westpac LMS - manage, maintain and administrate group wide LMS. Plus system testing for LMS upgrades

Apr 2013 - Feb 2014

Hr Consultant

HR– - Provide clear and accurate policy advice to staff and managers on Westpac and Westpac subsidiaries policies and industrial agreements.- To resolve internal customer HR issues by liaising with HR centers of excellence within the Westpac Group such as Payroll, Remuneration, Employee Relations and Workers Compensation teams.- Proactively provide advice, guidance and coaching for people leaders through the end to end process of performance management.- Providing assistance in navigating the self service HR system.Payroll-- Answer & resolve payroll telephone enquiries- Issue resolution of complex reconciliations (pay, leave accruals, super)- Processing of complex backend Payroll transactions- Delivering superior customers service to a diverse range of employees comprising of packaged, specialists and award personnelLearning-- Responding to queries from employees and managers about accessing and using the LMS- Support and guidance for employees as to appropriate courses for their position or for up skilling.- Managing the escalation process with the escalation team in the event of course or system issues.- Assisting managers with any reporting requirements generated from the LMS

May 2011 - Apr 2013
Team & coworkers

Colleagues at AlayaCare

Other employees you can reach at alayacare.com. View company contacts for 347 employees →

3 education records

Tom Atkins education

Bachelor Of Human Resource Management, Human Resources Management And Services

Certificate Iv, Project Management

FAQ

Frequently asked questions about Tom Atkins

Quick answers generated from the profile data available on this page.

What company does Tom Atkins work for?

Tom Atkins works for AlayaCare.

What is Tom Atkins's role at AlayaCare?

Tom Atkins is listed as Professional Services Manager @ AlayaCare at AlayaCare.

Where is Tom Atkins based?

Tom Atkins is based in Greater Sydney Area, Australia while working with AlayaCare.

What companies has Tom Atkins worked for?

Tom Atkins has worked for Alayacare, Goodhuman, Employment Hero, Webcentral Group, and Elmo Cloud Hr & Payroll.

Who are Tom Atkins's colleagues at AlayaCare?

Tom Atkins's colleagues at AlayaCare include Coleen Leckie, Hank Zhonghua Wang, Tyler Arnell, Ahmed A., and Deanna Whitely.

How can I contact Tom Atkins?

You can use AeroLeads to view verified contact signals for Tom Atkins at AlayaCare, including work email, phone, and LinkedIn data when available.

What schools did Tom Atkins attend?

Tom Atkins holds Bachelor Of Human Resource Management, Human Resources Management And Services from Macquarie University.

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