Tom Schultz Email & Phone Number

Iowa City, Iowa

• Business Systems Analyst / Project Manager 8/17 - Present Technical Systems Analyst 6/13 – 8/17 IT Support Services Manager 6/09 - 6/13 IT Desktop Support Manager 12/05 - 6/09
• I specialize in full life cycle technology implementations. Whether its a self lead initiative or organization directive, software or hardware, my goal is to find and successfully implement solutions that truly move.
• Gather in-depth business requirements, create scope documentation, analyze and document process and workflows, create use cases, create project timelines, gap analysis, user acceptance training, training documents.
• Work as a business relationship manager to help foster the connection between IT and the business areas to proactively understand their needs, ensuring solutions deliver their intended value.
• Work with appropriate staff to determine ROI of requested projects, ensuring IT is working on the projects that truly add value to the organization.
• In charge of application level security for our main CRM system.

Iowa City, Iowa Area

Currently serving as Chair of the Board of Directors (COB) for Iowa City Area Crime Stoppers, a 501c3 non-profit assisting the areas of Iowa City, Coralville and North Liberty communities. The purpose of our organization is to prevent and reduce crime, by forming a partnership among the community, law enforcement, and the media. Personal responsibilities:*.

Iowa City, Iowa Area

I serve on the board of directors for the Iowa City Free Lunch Program. Started in 1983, the Free Lunch Program has become a designated United Way agency and expanded to a 6-day-a-week meal program with over 35 different religious, student, neighborhood, and social groups providing the meals. I also personally have been volunteering there for over a.

Manchester, Iowa

• In charge of maintaining the day to day functioning and operation of the hospital’s network, programs, hardware systems and ensuring that departments had the resources they needed to carry out hospital operations.
• Supervise projects such as the data and phone cabling, designing and implementation of hospital wide security policies, configuration and installation of wireless network and identifying and ordering departmental.
• Trouble shoot user and system problems on a daily basis by diagnosing and identifying network failures and following through with the solution.
• Rebuilding PC’s and servers, setup and repair printers, install and configure hospital applications, replace broken and out of date hardware components and manage hospital phone system.
• Monitor hospital network components by constantly recognizing ways to streamline the network and making sure certain equipment was up to date and working efficiently.

Coralville, Iowa

• Business I setup with a colleague. I handled the entire business side of the company and he handled the landscaping/construction side.
• Set up computers and business software for the operation of this fast-growing landscaping business.
• Managed the finances, payroll, taxes, marketing, customers interactions, etc.
• Designed and implemented website to handle company promotions, customer inquiry and other marketing requirements, thus minimizing marketing costs and contributing to a substantial increase in revenue from 2001to 2002.

Cedar Rapids, Iowa Area

• Member of technical support team for a variety of law firms, schools, businesses, and other organizations providing full IT lifecycle support on numerous networks and working on a variety of platforms.
• Supervised the development of network documentation for Farmers State Bank to make sure they met FDIC examination requirements. Provided network support, built servers, installed system wide software and ensured that.

Coralville, Iowa

• Facilitated development of web-based customer service site by evaluating user’s needs and possible customer requirements. Assisted in the design, programming, testing and implementation of this new website.
• Provided tech support for IDT employees including installing software, resolving network connectivity issues, replacing hardware and overall trouble shooting problems.

Cedar Rapids, Iowa Area

• Configured and maintained employee computers networked to McLeod USA’s internal system.
• Handled multiple trouble shooting tasks such as analyzing employee technical needs and problems, identifying solutions, and resolving problems with equipment and applications.
• Installed company applications, rebuilt PC’s with various ghost images, identified hardware problems and replaced them if needed, assisted in getting the user back to working condition depending on the problem.