Thomas Baker
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Thomas Baker Email & Phone Number

Director - Technical Relationship Managers and PMO at Continuum GBL
Location: Plano, Texas, United States 8 work roles 2 schools
1 phone found area 214 LinkedIn matched
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Role
Director - Technical Relationship Managers and PMO at Continuum GBL
Location
Plano, Texas, United States

Who is Thomas Baker? Overview

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Quick answer

Thomas Baker is listed as Director - Technical Relationship Managers and PMO at Continuum GBL based in Plano, Texas, United States. AeroLeads shows phone signal with area code 214 and a matched LinkedIn profile for Thomas Baker.

Thomas Baker previously worked as Client Delivery Director at Conduent and Service Delivery Director at Atos. Thomas Baker holds Associate'S Degree, Computer Programming from School Of Computer Technology.

Profile bio

About Thomas Baker

A proven senior Manager & Client Executive offers a track record of success in establishing and supporting product development, business growth, and organizational restructuring efforts. Excels in implementing strategies that enhance overall performance, streamline operations, and create significant and sustainable impact to both top- and bottom lines. Global team and client management experience spans North America, Europe, Asia Pacific, and Latin America, with industry exposure in healthcare, financial services, insurance, banking, and manufacturing. Select Career Highlights• Implemented Project Management Office. Brought standards, templates and consistency to projects, saving $200,000 year in rework and missed milestone targets.• Decreased Continuum expenses with removal of old VDI devices and implemented SDWAN versus MPLS network connections. This resulted in a $500,000 annual cost avoidance and savings• Implemented structured processes and procedures using SharePoint as a central point for all common documents. Resulting in a cost savings of $100,000 annually• Increased Dell’s PC deployments 50% (from 10,000 to 15,000 per year) to the Dallas Independent School District through efficient management of vendors and support staff for both hardware and software options.• Directed a global team at Hewlett Packard in converting to new software operating platforms/environment for external clients, resulting in a 15% reduction in outages. • Leveraged Lean Six Sigma methodologies to streamline program office functions and increase automation, resulting in group consolidations, resource reductions, productivity increases, and a 50% personnel re-skill effort.• Led organizational changes at that created a more structured environment for corporate release management and drove a 25% reduction in time from development to deployment of corporate tools.

Listed skills include Program Management, Data Center, Strategy, Integration, and 46 others.

8 roles · 28 years

Thomas Baker work experience

A career timeline built from the work history available for this profile.

Client Delivery Director

Dallas, TX

  • Client Delivery DirectorOversee the day-today implementation and operational aspects of the client relationship.
  • Manage finances for the account, including invoice creation, timely receipt of client payments, and other P&L responsibilities
  • Manage the requirements definition process and ensure that system specifications accurately reflect client requirements
Apr 2015 - Apr 2019

Service Delivery Director

Irving Texas

  • Oversee the day-today implementation and operational aspects of the client relationship.
  • Manage finances for the account, including invoice creation, timely receipt of client payments, and other P&L responsibilities
  • Manage the requirements definition process and ensure that system specifications accurately reflect client requirements
Jan 2015 - Jan 2017

Client Executive - Public Sector

Plano, TX

  • Managed budget creation, reconciliation, and oversight while directing equipment and software deployments for computers, printers, servers, and software; also oversaw sales and client support on special projects.
  • Elevated efficiency and management of implementations and deployments 20% (from 3,000 to 3,600 per year) by streamlining activities at multiple client sites.
2011 - 2014 ~3 yrs

Delivery Consultant - Software Deployments

Plano, TX

  • Increased operating system efficiency and integration processes through team building efforts and utilization of offshore/international personnel.
  • Managed integration testing, software deployment, due diligence and sales support, negotiations, and staff/vendor management on a global scale.
2009 - 2011 ~2 yrs

Director Corporate Initiatives And Multi-Year Program

Plano, TX (1998-2008)

  • Held accountability for implementing corporate initiatives worldwide, from development to implementation.
  • Initiated programs that effectively created an integrated environment for corporate software and hardware, increasing productivity 30% while lowering downtime.
  • Co-led a team of subject experts in creating and implementing global practices and standards; tracked implementation and compliance using dashboard reporting.
  • Introduced common processes and standards to cut downtime 60%.
2007 - 2008 ~1 yr

Director Corporate Release Management

Plano, TX

  • Directed a multinational team in creating end-to-end linkage for release management in order to connect collection of client requirements to development and testing as well as implementation and user acceptance.
  • Introduced a process that facilitated an 18-month forward looking release road map process that allowed sales, development, and delivery organizations to project when and where new tools, feature upgrades, and.
2005 - 2007 ~2 yrs

Director Client Implementation Of Corporate Programs

Plano, TX

  • Recruited and mentored key personnel while overseeing the consolidation of several support operations into one primary unit, saving the company more than $1M per year.
  • Owned accountability for implementing the pilot or Job 1 (alpha/beta clients) into the corporation’s multi-year plan which consisted of a new tool, processes, and support efforts for US and global clients.
  • Delivered user testing that reduced post-implementation errors 50%.
2002 - 2005 ~3 yrs

Due Diligence/Implementation Manager

Plano, TX

  • Directed merger and relocation of multi-site data centers into a unique single facility environment, yielding $53K in savings within one year and a projected two-year savings of $200K.
1998 - 2002 ~4 yrs
2 education records

Thomas Baker education

Associate'S Degree, Computer Programming

School Of Computer Technology

Associates, Computer And Information Sciences And Support Services

School Of Computer Technology

Attended classes - graduated at the top of my class - assisted the instructors, graduated early

FAQ

Frequently asked questions about Thomas Baker

Quick answers generated from the profile data available on this page.

What is Thomas Baker's role at their current company?

Thomas Baker is listed as Director - Technical Relationship Managers and PMO at Continuum GBL.

What is Thomas Baker's phone number?

AeroLeads has found 1 phone signal(s) with area code 214 for Thomas Baker.

Where is Thomas Baker based?

Thomas Baker is based in Plano, Texas, United States.

What companies has Thomas Baker worked for?

Thomas Baker has worked for Conduent, Atos, Dell, Hewlett-Packard, and Electronic Data Systems (Eds).

How can I contact Thomas Baker?

You can use AeroLeads to view verified contact signals for Thomas Baker, including work email, phone, and LinkedIn data when available.

What schools did Thomas Baker attend?

Thomas Baker holds Associate'S Degree, Computer Programming from School Of Computer Technology.

What skills is Thomas Baker known for?

Thomas Baker is listed with skills including Program Management, Data Center, Strategy, Integration, Project Management, Enterprise Software, Service Delivery, and Leadership.

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