Lead the curriculum development team for the customer service business system curriculum.

Working as Product Manager for the Pega Customer Service curriculum. Responsible for determining what should be built and leading the team that implements the enablement materials.

* Created and Managed Pega Customer Service curriculum for both self study and instructor led training.* Contributed to the new format of the Pega Customer Service Implementation Guide* Scrum master for Pega Applications Curriculum Development.

• Create courses for the Oracle Fusion Middleware group. • Led and the development efforts and was the Curriculum Manager for Oracle Service Bus, Oracle Complex Event Processing, Oracle Business Activity Monitoring. • Member of the team to create the SOA Curriculum

• Was the Curriculum Manager for AquaLogic Service Bus (curriculum/development of courses),SOA curriculum, EJB, WebLogic Portal, AquaLogic Enterprise Repository.• Worked as a developer on WebLogic SIP Server, WebLogic Server Administration courses, WebLogic Developer course (JSP/Servlets), WebLogic JMS course, Web Services• Contributed to the processes used by the education department to create reusable courseware.• Created and maintained relationships with the product managers of the products I created content for.• Led an initative to create collateral documents to help sales effectively sell the courses that were developed.

• Taught a variety of courses centering around WebLogic Server (developer and admin), WebLogic Portal and WebLogic Commerce Server.• Reviewed courseware for the courses I taught and developed relationships with the courseware developers to create quality courseware