Tommy Wright Email & Phone Number

Greater London, England, United Kingdom

Brentford, England, United Kingdom

• Maintained central FRES systems through key operational and systems support and subject matter expertise.
• Enabled key FRES systems to deliver effective daily processing of key operational tasks.
• Managed all systems configuration and User Access Management data control and integrity.
• Responsible for updating and maintaining documentation and procedures to ensure users are supported through the implementation of new systems or identified improvements.
• Responsible for… Show more
• Responsible for managing user administration for key operational systems and for the auditing of users access privileges.

Brentford, England, United Kingdom

• Responsible for answering customer and corporate client queries whilst using D365 system to log calls and look up customer information along with Adyen.
• Amending order statuses within D365 to assist Post Office branches in delivering/releasing customer’s foreign currency orders.
• Use FX Live and FX Static to further investigate order details. This includes using FX Buyback to verify denominations for corporate clients.
• Use SRS to confirm deliveries of foreign currency stock to… Show more
• Use SRS to confirm deliveries of foreign currency stock to post offices.
• Use UltraPos for daily 50k Althams checks, resetting passwords for our corporate clients and checking orders for Saturday branch orders. Show less

London, England, United Kingdom

Orlando, Florida, United States

• Successfully contacted clients and partners throughout the United States.
• Performed outbound calling strategies to obtained leads which resulted to an average of 50 client transfers a day.
• Recorded and evaluated client information in a CRM system to determine the best financial options for the client.
• Pitched best financial options to the client and connected them to a partner. Effectively communicated the client’s pertinent information to the partner for them to complete the… Show more
• Pitched best financial options to the client and connected them to a partner. Effectively communicated the client’s pertinent information to the partner for them to complete the sale.
• Developed effective communication skills for challenging clientele covering several demographic groups.

Orlando, Florida Area

• Advising general studies students in academic, enrollment, program, career and financial planning.
• Actively working as a liaison between the student and the school.
• Collating and analysing student GPA and coaching assessment’s data.
• Using proprietary software and Goldmine to organise student information.
• Helping students with campus resources such as counseling, the chaplains, tutoring, service-learning hours, volunteering, etc.
• Working with students in the lowest… Show more

Tokyo, Japan

• Responsible for selecting and planning the most appropriate type of lessons for each class and student.
• Leading special lessons focusing on Business or Travel for adult students.
• Facilitating lessons with test preparations for students taking tests such as TOEIC, TOEFL and Eiken.
• Planning fun and enjoyable lessons for children aged 3-12 using songs, flashcards, textbooks and games.
• Performing demonstration lessons for potential adult students and children.
• Instructing… Show more

Tampa/St. Petersburg, Florida Area

• Taught all levels of band, beginning to advanced, with class sizes ranging from 8 to 40 students.
• Assessed students for instrument assignment.
• Taught students how to read and play music.
• Responsible for daily lesson plans, classroom management and procedures, performed student assessments.
• Completed all other administrative and financial duties.
• Organized multiple student performances each year on campus and at local community events.

I taught middle & high school students at schools throughout Orange County in Central Florida. The majority of this teaching was in music classrooms were I rehearsed various ensembles.

As a attractions attendant I interacted with guests while making sure they were having a positive and safe experience in the park. I also would have to look after lost children and help them find their families.