Communico specializes in helping organizations go beyond providing excellent customer service to providing excellent customer experiences. The heart of our approach is MAGIC, which stands for Make A Great Impression on the Customer. MAGIC is a system of assessment, training, coaching and reinforcement that creates a culture of exceptional service. We provide the tools and training that helps associates discover how to tap into their own abilities to communicate in a way that strengthens relationships- internal and external. With the MAGIC program you gain not just proven measurable methods and practices, but also quality standards to ensure continued progress in the delivery of exceptional customer service in every contact; phone, face-to-face and e-mail.
Listed skills include Business Development, Cross Functional Team Leadership, Management, Account Management, and 3 others.