Tom Tanski Email & Phone Number

Simsbury, Ct, Us

Responsible for leading and developing the vCIO team using TruMethods 5 Block methodology. Responsibilities include recruiting and training vCIO's to successfully manage a diverse group of clients, determining client assignments, coordinating internal and external communication and ensuring that we meet and exceed our KPIs and client expectations. Responsible for providing IT leadership and planning for a diverse group of clients as well as being the internal champion for each client within IT Direct a CompassMSP Company. • Conduct regular status and business review meetings to understand short and long term business goals• Create, present, and implement annual technology roadmaps, budgets, and reports to each client• Communicate potential risks related to cyber-security, network security and industry specific compliance• Identify new opportunities to use technology to streamline business processes • Oversee internal support and engineering resources to ensure successful delivery of services to clients.• Educate clients on current technology trends relevant to their specific industry

Assumed control of underperforming Managed Services and Engineering teams and overcame complex business challenges to quickly create profitable divisions. Full P&L accountability for business transformation and business process improvement. Partnered with executive management team in planning companywide business strategies, organizational development and culture change.Key Accomplishments:•Increased Managed Services revenue by 62% and reduced COR by 5% 2010-12.•Increased Consulting revenue by 34% and reduced COR by 25% 2010-12.•Led effort to identify and remediate inadequate time/expense entry and invoicing procedures.•Drove restructuring of P&L’s with focus on departmental financial accountability.•Re-aligned departmental goals and set milestones for employee achievement, growth and evaluations.•Created metrics for performance and profitability monitoring.•Increased department efficiency allowing the company to grow without adding expense.•Set standards for customer care and mentored employees to achieve and exceed those standards.•Engaged Sales group on how to sell Managed Services; assisted in writing/reviewing SOWs, MSAs and proposals in order to better pursue opportunities and inform account managers of project status. •Established project management and communication guidelines - eliminating gaps in workflow, redundant effort, erroneous communication, and customer misperception.

- Provide Managed Services support to all US division servers.- Plan, purchase and implement all upgrades to US division i5 server hardware.- Plan, purchase and install i5 software upgrades for US division.- Plan and implement US division ERP system software.- Provide application development support.- Provide management consulting for all IT related matters for US division.- Act as

* Responsible for managing multiple EDI projects across several divisions for key customers of Stanley Works.* Work with VAN's to coordinate successful implementation of customer EDI requirements.*Interpret customers EDI related requirements and subsequently design and create solutions to satisfy those requirements.

Excellent team builder who excels at coaching and mentoring without micromanaging. Actively encourages knowledge sharing and collaboration. Strong technical leader, willing and able to transfer his experience to his team and peers. Actively encourages his team to learn new skills and complete training programs.Confident ability to make fast and effective decisions regarding resolution of client concerns, as well as developing new service offerings and technical recommendations.Responsible for Service Desk, Managed Services and Core Services, by providing significant input into the restructuring and consolidation of the Shared Services business model. Implemented the Service Desk function and enhanced the process by which new clients are transitioned into Managed Services. He worked with sales and the PMO ensuring process adherence.Created a structured environment and fostered teamwork both within the group and with all other functional groups. Established cross training and introduced mentoring.Develop a more accurate Managed Services pricing model by extensive analysis of Service Now and Open Air data. Identified and implemented better utilization of task lists within Open Air to achieve greater accuracy of Shared Services time entries. Provided significant input into the GSPBio, NextDocs projects, especially around pricing. Participated in several high visibility projects such as Infrastructure Qualification, corporate office move and the rebranding effort.

Education record

Education record

Education record