Tonya Roberts Email and Phone Number

. Greet and assist customers. Develop customer relations to grow business and client base.. Process payments,apply coupons, issuing receipts and bagging items. Maintaining housekeeping standards. Comply with inventory control and loss prevention procedures in theft avoidance.. Knowledge of Points of Sales (POS) for daily functions, transactions and closing register.. Direct customers to different departments. Mastering store products,services,loyalty programs and sales systems to assist customers. Train and assist new colleagues.. Overall give the customer the best shopping experience through suggestions and helping the customer to make the best selections to compliment their shopping experience.

Owner- create baskets for the bereaved and special occasions.

. Greet the public,answer inquiries and address problems.. Answer phone calls from the public, and other law-enforcement agencies,defendants,and attorneys.. Process Evictions and Money claims filings,motions,subpoenas,writs,judgments, proceedings supplemental/garnishments and all other legal forms relating to court policy and protocol.. Calendar public filing court dates,notifies litigants and concerned parties regarding fines,fees and outcomes.. Portfolio exhibits/evidence relating to new filings.. Receives and receipts money; post transactions to appropriate accounts according to established procedures.. Answers question requiring judgment and knowledge of court policies and all legal forms and procedures.. Collaborate with Indiana Legal Services and Legal Aide Society Attorneys and Eviction Diversion teams.

Input client demographics, HVAC, billing and credit card info to create or adjust service tickets for appropriate scheduling in computer data base. Convert inbound calls to booked calls. Research and analyze complex transactions in an automated system for corrective action. Coached and crossed trained new employees. Input appropriate payment for client care while maintaining privacy and accuracy of credit card information.

Over see that all aspects of security onsite are performed : staffing for shift coverage, scheduling, on-site training, time sheet accuracy, and staff audits. Cover absentee and tardy shifts. make recommendations for positive and negative personnel actions, under my direct supervision. Conduct interviews, assist in the hiring process with I-9 and pre-hire forms, and drug screenings. Answer phones, instruct staff on packages, checks special deliveries, and pick-ups. Direct customers and vendors to proper departments. Monitor parking lots, crowd control, and direct traffic.

Prioritized and scheduled for all inpatient and large staff for PT,OT,SLP, Psychologist and Optometrist. Evaluate for new admissions, identify disciplines that require evaluations per doctors orders, Screened orders and monitored meetings to facilitate balance across teams. Supervised open times and delegated to teams for shift coverage. Create systems to organize workflow to coordinate better communication between teams. Staffed all call-ins for appropriate patient care. Familiarized staff with assigned teams for continuity of care.

Scheduled appointments. Profile potential candidates for surgery. Assist with insurance verification, prep rooms and assemble educational manuals. Enter info between multi-systems ( wound path) and ( ISBR System- enter demographics , assessments, measurements, debridements, pain levels, initial visits, labs, clinical coding, peri-operative complications, pain levels, wound appearances and more.