I am currently working as a customer service representative at Charter Communications. I aim to help customers the best I can and provide them with a positive experience.

Edited graphics and video content with graphic design tool Canva and video program CapCut for Instagram. Conducted video interview with cofounders to produce brand story video for website and Instagram. Attended and photographed events such as pop-ups, trivia night, & cocktail class to develop media content. Constructed trivia questions & photographed well-attended trivia event with excellent feedback from attendees

Targeted prospective undergraduate students through social media campaign that promoted the Roberts experience, created and scheduled content for publication during peak engagement times. Photographed, took video, designed flyers and other promotional content for University Admission recruitment events to enhance prospective student experience on Instagram and via digital albums.Compared TikTok and Instagram admission recruiting campaigns across multiple higher education institutions.

Designed social media digital content to engage potential life coaching clients and curated a Pride month social media campaign. Learned how to plan social media content delivery with Plann scheduling program; focus on increasing target audience engagement. Photographed, designed, produced multi-media affirmations & voice-over meditation videos with text & graphics. Researched and evaluated emerging life-coaching business media and branding trends; recommended effective applications for internet marketing campaigns.