Troy Hinkleman Email & Phone Number

Boston, Ma, Us

Orlando, Florida, Us

Menlo Park, Ca, Us

London, London, Gb

• Leading seller in the Americas Region• Signed several new logos (fortune 100) in my first 8 months• Renewed and expanded several key clients in 2021, doubling ACV in many casesStreetbees- a human intelligence platform that uses Artificial Intelligence and geolocation technology collects and analyzes offline consumer behavior. By analyzing real-life moments collected from its own global community, the chat-style app is used to share moments from their daily lives via videos, photos, and text. Through applying advanced natural language processing technology to the results, Streetbees uncovers not just what they do, but also why they do it, and what drives them – and predicts what they may do next. Streetbees partners with brands across the consumer goods, media and entertainment, retail, and insurance sectors.

Menlo Park, Ca, Us

• Exceeded $9M yearly quota within 6-months and finished at 220% by the end of the year for products ranging from $100k-$900k. i.e. clients were CXO, CMO and CTO at Fortune 500 companies seeking to improve their customer experience platform across multiple industries including Banking, Healthcare, Retail & Hospitality. • Built and grew AI line of business (LOB) from 200k to $18M in 24-months for all North America which resulted in winning President’s Club in 2019. • Named 1 of 8 Genesys Competency Center Leaders for Digital & AI) out of 2,000 sales reps in the company.• Collaborated with internal departments including Marketing to create and deploy digital and traditional marketing campaigns to drive lead generation and product awareness averaging 50+ events annually. i.e. events included Lunch-&-Learns, webinar workshops and social events geared towards new logo prospects, partner and reseller communities and internal stakeholdersUsing the power and potential of AI, we deliver customer engagement solutions that drive better business results through hyper-personalized, digitally-connected experiences.

Ann Arbor, Michigan, Us

• Increased annual revenue by 60% while retaining and renewing $1.5M for a total book of business of $2.4M for the Midwest (IL, IN, MI, WI, MN & UT). i.e. average deal size was $250k for products ranging $30k-$40k for Fortune 1000 companies across multiple verticals • Acquired net new business by strategically building relationships with subsidiary companies totaling over $1M a year and leading to winning President’s Club in 2015 & 2016.

London, England, Gb

• Owned a $2.5M+ portfolio of national and global research/analytics contracts in Euromonitor’s Agency, Banking and Consulting vertical • Developed global client strategy and pricing guidelines to lead a team of regional account managers• 99.7% client retention• 20% YoY revenue growth

• Developed new revenue channels(s) for a top rated marketing research firm resulting in increased market share and new brand identity. This new found revenue was achieved not only through traditional means of business development but revision of marketing materials, online presence, launching of a new website and a soon to be additional logo. These calculated steps were taken to speak to a higher level of user in search of behavioral media usage data and consumer insights. With these steps instituted I am now able to train the sales staff and management in new methods of securing business outside of the agency and publishing vertical that were previously being ignored.• Prepared market penetration reports and marketing plans for several small businesses.• Managed all operations for a national focus group/fielding company’s Chicago facility as well as performed national sales duties. Hired, managed and trained a full staff of client service representatives, recruiters and junior management. I Increased my clients profit margin by 13% year over year while acting as lead of the online sales division and achieving a one year sales figure of $1M. Client satisfaction reached the 95th percentile under my management.

Costa Mesa, Ca, Us

•Acquired, retained, and expanded business for Simmons Market Research by serving as an active subject matter expert to all divisions of Experian Marketing Services•Served as a successful Business Development Executive through active prospecting, networking and cold calling.•Signed several new clients to long-term relationships in excess of $500,000•Delivered revenue to other Experian business units through a solution based selling style. •Utilized the use of Segmentation systems such as Mosaic, Prizm. Green Aware as well as custom segmentations.

Columbia, Md, Us

•Delivered Top-Notch training and customer support of Arbitron / Scarborough radio clients on all software applications to promote usage and utility of the product•Strategized key renewals and Identified new business opportunities in a team environment•Reached and exceeded all training, budget and sales goals through excellent organization, time management and stewardship in an autonomous environment •Developed new training materials and methods for the training department•Client Satisfaction rating in the 90th percentile

New York, Ny, Us

•Maintained and maximized major accounts•Weekly, monthly and annual revenue goals were constantly surpassed•The ability to recognize and close opportunities in an extremely high competition marketplace was key to my success. •Signed the Central region’s largest local account for $300K and then grew the account to surpass $500k•Made successful inroads with local ad agencies resulting in our additional revenues topping $10k monthly both locally and nationally•Spearheaded a regional initiative to implement and use qualitative and quantitative research tools such as Comscore, Hitwise, and Media Audit to better compete with traditional media.