Troy Richards

Troy Richards Email and Phone Number

Director of Information Technology @ Georgia Technology Authority (GTA)
United States
Troy Richards's Location
Atlanta, Georgia, United States, United States
Troy Richards's Contact Details
About Troy Richards

Specialties: MS Azure Solutions Architect, VMware VCP, Microsoft MCITP

Troy Richards's Current Company Details
Georgia Technology Authority (GTA)

Georgia Technology Authority (Gta)

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Director of Information Technology
United States
Website:
gta.ga.gov
Employees:
289
Troy Richards Work Experience Details
  • Georgia Technology Authority (Gta)
    Director Of Information Technology
    Georgia Technology Authority (Gta)
    United States
    View
  • Slalom
    Senior Consultant
    Slalom Jan 2022 - Present
    Atlanta, Georgia, United States
    View
  • Slalom
    Microsoft Coe Consultant
    Slalom Feb 2021 - Feb 2022
    Atlanta, Georgia, United States
    View
  • State Property Officer Of Georgia
    Director, It Business Operations
    State Property Officer Of Georgia May 2019 - Feb 2021
  • Georgia Building Authority
    Assistant Director, It Business Operations
    Georgia Building Authority Aug 2011 - May 2019
    Greater Atlanta Area
  • Redprairie
    Team Lead
    Redprairie May 2011 - Aug 2011
    View
  • Georgia Building Authority
    It Security Architect
    Georgia Building Authority Aug 2007 - May 2011
    Manage 3 helpdesk employees and 1 LAN administratorSupport 400 users in a multi-domain, active directory environmentVirtualized 60 physical servers into 3 Physical VMware hosts w/ HA and DRSImplemented disaster recovery site with automated recovery of critical systemsSuccessfully designed and deployed virtual desktop environment including AutoCAD and Document Imaging systemsManage Campus area network of over 80 Cisco switches withredundant backbones for highly available systems including video surveillance, building access control, fire suppression systems, building automation systems and emergency “blue lights”.Implement IPS system and firewalls with redundant internetconnectionsActively planning migration from Microsoft Exchange 2003 to 2010Implemented and manage system to deliver over 250 camera feeds over 5 miles away to GA State Patrol monitoring center via RF uplink.Implemented “Canobeam” free-space optics to establish gigabit connectivity to buildings where physical copper or fiber was not cost effective or unavailable.First person to successfully implement Siemens/Apogee building automation system software in a virtual environment.I have an excellent customer service record with GBA and have received the Governors’ Office of Customer Service award.
  • Excelsior Technologies, Inc.
    Lan Engineer
    Excelsior Technologies, Inc. Nov 2005 - Aug 2007
    Responsible for Managing/troubleshooting hosted systems in 2 Datacenters.Assisted GTA further with Infoblox DNS appliance knowledge transfer.Use an innovative Kaseya management system to support over 50 customer servers and 500+ client workstations.Played a key role in the migration of GBA from Novell Netware/Groupwise system to Active Directory/Exchange 2003.Successfully planned and migrated GBA’s network infrastructure from 10/100 MB connected 3com hubs to Cisco managed switching/routing environment with a GB backbone.Instrumental in the quick turn around on various GTA fiber optic cabling problems and have used state contacts several times to assist GBA/GSFIC thru times that would have otherwise been disastrous.Currently responsible for Server/Workstation support of the entire GBA/SPC enterprise and provide assistance managing the GSFIC enterprise.Manage security infrastructure for GBA.Assigned to attend Security Officer meetings to represent GBA.I have an excellent customer service record with Excelsior.
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  • Georgia Technology Authority
    Lan Engineer
    Georgia Technology Authority Jan 2001 - Nov 2005
    Responsible for Managing/troubleshooting Active Directory (2000 & 2003) in an enterprise environment.Responsible for Installation/management/maintenance of Exchange (5.5, 2000 & 2003) environment spanning 7 domains in 2 forests.Used VBScripting skills for tasks as assigned (Wrote current login script used by the statewide active directory environment and script to manage backups in 10 offsite locations).Managed 5 high-profile UNIX hosts including the DNS Hosting/lookup environment for the State of Georgia.Successfully planned and migrated Georgia’s Statewide DNS hosting environment from UNIX based BIND8 system to Infoblox DNSOne appliances. This lowered GTA’s TCO of the Statewide DNS environment by decentralizing administration of Statewide DNS.Worked with High-end, enterprise-class Dell, Compaq, EMC SAN and SUN hardware.Improved skills with Cisco’s CATOS and IOS operating systems (have a Cisco 5000 series switch at home that I experiment on).Managed Sendmail server with 1000+ active accounts, a heavily utilized web server and the SMTP relay server for the State of Georgia.Developed in-depth knowledge of TCP/IP protocol workings and troubleshooting using tools like TCPDUMP, Ethereal, and SNORT.Used security tools such as Nessus, ISS’s internet scanner,Realsecure and nmap on a daily/weekly basis to scan for security vulnerabilities in windows/UNIX/Linux environments.Provided technical assistance to GTA’s Security team as needed with TCP/IP, Email/SPAM issues, DNS/DHCP related information.Provided assistance in the creation/Implementation of GTA’s enterprise password/security policy.Provided security lockdown assistance to the GTA internal Exchange / External Sendmail environments.Worked closely with GTA staff to troubleshoot connectivity/protocol issues with GTA network customers.
  • Netcom Systems, Inc.
    Lan Engineer
    Netcom Systems, Inc. 1999 - 2001
    Travel to various customer sites to Install, maintain and troubleshoot Novell Netware and Microsoft servers. Install, maintain and troubleshoot workstation OS and several specialized software applications.
  • Gwinnett County Public Schools
    Intern
    Gwinnett County Public Schools 1995 - 1997
    Assist in setup and management of GCPS's first community Bulletin Board System. Troubleshoot problems on Macintosh/IBM computers in labs and classrooms.
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Troy Richards Skills

Disaster Recovery Vmware Data Center Microsoft Certified Professional Active Directory Enterprise Architecture Security Servers Enterprise Software Operating Systems Tcp/ip Cisco Technologies Dns Firewalls Information Security Switches Integration Networking Windows Server System Administration Troubleshooting Virtualization Network Security Unix Help Desk Support Itil It Operations Vmware Esx Computer Security Vpn It Management Business Continuity High Availability Cissp Information Security Management Vmware Infrastructure Information Technology Network Architecture Wan Sharepoint Network Administration Infrastructure It Strategy Cloud Computing

Troy Richards Education Details

Frequently Asked Questions about Troy Richards

What company does Troy Richards work for?

Troy Richards works for Georgia Technology Authority (Gta)

What is Troy Richards's role at the current company?

Troy Richards's current role is Director of Information Technology.

What is Troy Richards's email address?

Troy Richards's email address is tr****@****rds.com

What is Troy Richards's direct phone number?

Troy Richards's direct phone number is +177064*****

What schools did Troy Richards attend?

Troy Richards attended Columbus State University.

What skills is Troy Richards known for?

Troy Richards has skills like Disaster Recovery, Vmware, Data Center, Microsoft Certified Professional, Active Directory, Enterprise Architecture, Security, Servers, Enterprise Software, Operating Systems, Tcp/ip, Cisco Technologies.

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